Domino’s Pizza

Ordered online specifically to use a coupon ($ 5.99 for two 2-​topping medium pizzas). When I checked out, it stated that the coupon was applied, but the pizzas were charged at regular price. I was in a hurry so placed the order, figuring I could sort it out later. Emailed customer service immediately, and the response from Hank, a Domino’s Franchisee, was that because I selected the marinara sauce instead of the regular pizza sauce, the coupon didn’t apply. When I pointed out that it wasn’t stated anywhere, he shot back that there is a disclaimer on every coupon which states «charges may vary.» I understand that the costs of various sauces are different, etc, but to advertise a specific deal and then not uphold it due to disclaimers that aren’t even specified anywhere (AND when the checkout screen says COUPON APPLIED) is just abhorrent. It’s just another chain that could care less about customer service. Happy to go elsewhere and support a restaurant that treats customers with respect.

My order was never delivered. When I called the store the next day, I spoke with someone who said they would call me back later. The never really did, so I called the store back. Turns out there was a miscommunication between the people closing and the staff that was in the next day, because they couldn’t even find my order and yet still charged me for the cost of my food. They cancelled the order, and hopefully I’ll see the money returned within a few business day. Too much work for OK pizza. Will not be ordering from them again.

Pizza, cheesy bread and Cinna Stix were delicious! Roberta — our pizza chef — did a fantastic job! Dominos has taken it to a new level :)

This is where I go when I’m craving just your average pizza. I love their thin crust pizza with pepperoni and sausage. It’s what I get everytime. Delivery times vary, sometimes within 30−45minutes, sometimes an hour after ordering. For the most part the taste is alright. Nothing too special but it’s the only pizza company I know of around that makes such a crunchy thin crust which is why I put up with all the inadequacies. I always feel like the ingredients they use in the pizza are not the freshest/​natural. Dominos in general just tastes like fast food pizza, but at a price of $ 5.99 for a medium pizza you can’t exactly expect much more.
I hate how pizza is always warm/​coldish by the time it gets to me though. Never hot :(

This is one of the WORST Dominos chains I have ever ordered from. They did not give me my icing on three separate occasions. I even confronted the delivery guy and he responded «I don’t know why its not there, who cares it is just icing?» I even got charged for it and was outraged. I will NEVER be tipping any of the delivery people again nor will I support this terrible establishment. Do NOT order from this Dominos; it is terrible!!!

Let my daughter in college order pizza and had it sent to her dorm. She never received the pizza and they charged my card and i wasn’t too happy. It took three days to reach a manger, but when I did, Emma was so apologetic and nice, she had someone bring us another pizza to our hotel which is near by (came to visit for the wkend) and had the delivery guy bring me my $$$ for the original order as well as the original order! Emma really amplified what customer service truly is and i appreciate and respect that! Thank you Emma for your professionalism and your commitment to customer service.

Dominos is great for a quick delivery time and adequate pizza. The pizza has been very good and fresh each time. But, every dominos I’ve ordered from is the same. The pizza is good, a little pricey, and the ads online are sometimes annoying. The online ordering is fantastic because of the customization and it’s very easy.
I highly recommend Dominos in Wellesley.

I’ve eaten here many a time when visiting my gf out at Wellesley. The pizza has been very good and fresh each time. But, as usual, Domino’s has great continuity across the nation, unlike any other brand I’ve seen. (Think about it: I’m sure we all know of a ‘good McDonald’s’ and a ‘bad McDonald’s’…).
Anyway, this is a good Domino’s, but I haven’t found a bad one yet.

Your standard Domino’s. Good delivery time. Not the best pizza, not the worst pizza, but will do in a pinch.