Williams Terry E

Dr Williams is competent, usually does good job spotting things. But expect to wait an hour after your appointment. Always been that way.

I spent 2 weeks waiting on an appointment to this dermatologist. I drove 30 minutes, arrived 30 minutes early to appointment, and I come to find they lost my verified appointment. They convinced me they could fit me in so I waited patiently til being called up. I provided my HMO info and was told it wouldn’t qualify because I didn’t have my PCP recommend me to this specialist. I then said to the receptionist,” I’ll pay the visit cash”. They didn’t know what cash was and could not process this form of payment. While previously I watched another patient pay for the visit in cash as a cash customer and they could not make change for a $ 100 bill. I was discriminated against. Since then I have managed to find another 5 star dermatologist that set an appointment for me in 5 days. Dr Terry Williams you owe me an apology for your incompetent staff wasting my time and good health.

the office staff and overall operation and efficiency of this office is below average. The rude office staff and Patty, the office manager is ridiculous. They were trying to prebill/​preauthorize my insurance three days before the procedure. When they couldn’t get preauthorized, they rudely badgered me and treated me like a criminal. I had been to this office at least twice before going back to something like 2008, and there has never been any problem with them being paid. The doc seems ok, but the office staff EXPLICITDLY told me that they had conferred with the doctor and he said they wouldn’t perform the procedure unless i agreed to pay in cash. I have no faith whatsoever now in this business, and Im looking into these issues with the state medical board and the Insurance department of Texas. Dont get treated like cattle people while these type of business get rich. Also, you will have to wait forever, doesnt matter what time your appointment was for.