Chili’s

10:00, enter a half empty restaurant. Greated at the door and informed that we would not be served because they were TOO BUSY. Asked to speak to manager and was told that they had no tables for us. I counted 10 empty tables that would have handled our party of 5. I’m typing this from TGI FRIDAYS. they wanted our business

The food was really good and the service was good. It’s in a good location. But my son used the rest room and the men’s room is really nasty. He said stuff on the walls even just like no one has cleaned at all.

They are getting better. Pretty good food at a pretty good price. They have improved their cooks and service tremendously. We enjoy this location

Aside from waiting several minutes for a missing host to seat us, the service was average and the food was good for a Chili’s. I feel like the chain in general has gone downhill and is trying to create a new brand with its menu. Some items are unique but there is a southwest theme that goes through most of their items, especially their lighter side menu. I usually get their soup and salad or the Quesadilla Explosion salad with crispy chicken instead of grilled, and it was very good at this location. All in all, it was a decent visit, so I want to give it more than three stars – but it was just an average Chili’s meal, so it’s difficult to give it more than that.

I went to this Chili’s last weekend for the second time ever. At both of these visits, our server was Len. He is amazing. Our drinks were refilled as soon as they were low. He is doing an exceptional job and made us love Chili’s once again. Thank you Len!

If I could give my experience here a zero I would in a heartbeat. The bartender today was very unprofessional, picking and choosing what customers to take care of and honestly it’s just disrespectful. Try working on your customer service.

We were in town for a local event and found this was one of only a few available eateries at night that wasn’t packed. Once we went in, it was easy to see why. The place was filthy as if a parade had rolled through the joint and left a disaster for the street crews to deal with.
The food here wasn’t any better than it is in any other Chili’s, equally as bland and tasteless. We quickly nibbled at our meal and bailed. The only saving grace was our hard working waiter who looked after us, and boom, was off to see other patrons in an equally fast and efficient manner!

Very disappointed with this location. The skillet queso tasted like day old burnt chili and the onion rings were way too dark as well. The classic bacon cheeseburger had a decent taste but again the bun was over toasted. I will not come to this location again.

Just your basic Chili’s. I already dislike Chili’s but we were starving and not many places were open after 10. We walked into the restaurant about 59% tables were filled and a handful of people at the bar and not ONE EMPLOYEE TO BE FOUND. We stood in the entrance way for 5 minutes (I looked at my phone). After seeing one employee bring food to a table in a heavily seated are we made our way over to the section, found any empty table and seated ourselves. The man finally came to our table several minutes after we sat down. We explained to him that no one was to be found and that we sat ourselves. Without even hesitating or apologizing he asks «what do you want yo drink ma’am?» in somewhat of an attitude. Our food was mediocre nothing really good, huge servings of decent quality food. The rest of the evening we barely saw him, had to ask for water and silverware. I do not expect a lot from Chili’s but I do expect basic customer service. Will not be returning to this Chili’s or probably any Chili’s. If there was a 0 stars rating this Chili’s would have received it.

The food was good. The only problem was our waiter. A bit of a-​hole at first. Sharrif is his name. I don’t think the waiter should tell any guest who gets to order first, He asked for our drink order and I said Tea… he said «Ladies first» really??? I don’t need manners dictated to me by the waiter. Take my order and be polite. Rubbed me the wrong way and he knew it, without me saying a word! I waited tables for years so I have an expectation of service. I tip 20% all of the time and never feel «put in the corner» but last night I did and only tipped 15%. Never write Unilocal reviews either… but here it goes. Let Sharrif know! Most likely won’t be back to that location.

Worst Chili’s ever. Food was soggy. Found a french fry in my ranch and I didn’t order fries!

Have not been here in quite awhile but tonight was above good. Waitress Stephanie Jo was awesome. Drinks even better and food was good. Did not take long for our food to arrive… did I say our drinks were good… lol

Food was terrible, the garlic bread tastes like cardboard, the table side guacamole took 30 min to get to our table, and my sons macaroni and cheese was definitely easy mac. The only reason I’m giving it two stars instead of one is because our server was nice.

Once again our class dinner was held in the newly remodeled Chillis. The sevice was great. Even for a large group, the food was delivered quickly and was hot. The waiter with the weird haircut is great! He kept the drinks full and the tables cleared. I don’t know his name, but he has been the waiter for our Aikido group the last three times. Thanks to the managers for having the tables ready. We’ve tried other places for our parties, but this Chillis is the best! Most other places will not take reservations or will not do individual checks. Thanks again Chilis, you are the best.
HOWEVER…why in the HELL do they allow smoking? That spoils the whole experience when you are greeted with second hand smoke when you enter or leave. I was going to give the place a rating of four, but the smell of smoke is disgusting! However, I didn’t smell it where we were eating.

Just came in to place a to go order and was taken to the back to place the order, then was told that they don’t place to go orders in the to go area. Was taken to the bar area where everyone was just standing around looking lost but no one could take my order. Then was able to place the order with the original person who kept walking me around… Well at least I got some exercise in before eating my food.

Had the 2 for $ 20 dinner deal with chicken fajitas and my girlfriend had the cajun chicken pasta and it was great. Looking forward to going again soon.

We love Chili’s! Visit often! And when we are out of town we know you can never go wrong with Chili’s.
We went to Chili’s. I will not visit the Chilis in Webster, TX ever again!
My chicken fajitas tasted like cigarette ashes!
My daughter had ribs and gets them often at Chilis and they were really dry!
Her fries that came with them didn’t come on her plate they were making them «fresh» but when she got them it was really skimpy!

Late night eats & drinks. We arrived here at around 10:45 pm and the place closes at midnight. Hostess was not available to seat any guest. So my husband and I seated ourselves as well as the other couple that walked in at the same time as we did. I guess with it being «so close» to closing the staff had mentally shut down already. We were eventually approached by a very nice waiter that took our drink order and offered a free appetizer because of the inconvenience. Chips & Salsa… salsa was refrigerator cold and chips were stale. At least that was free. I’m just not a big fan of Chili’s; it’s a cheap mediocre place to feed the family and not go broke.
I ordered the grilled chicken club burger and it was pretty good; the chickent was juicy and the food was hot. My husband ordered the fajita trio (looks like they changed the shrimp to the smaller ones but kept the price the same). They cheated me on the fries. Seems as if they gave me the last bits that were in the bag which were a few little hard pieces.
The staff that did decide to come out of the kitchen was fairly nice. It had been at least a year since I had been to Chili’s and it will prob be at least two before I go back.

I was hoping Unilocalers would be wrong but as far as service goes they were pretty spot on. No host or hostess to be found on a Thursday night so we just sat ourselves in the bar. As we were waiting to be greeted three more families came in waiting to be seated as well. It got pretty crowded near the door.
Bartender was friendly and as efficient as he could be given he was waiter for the lounge, bartender, AND to go. Somebody else was hanging out behind the bar on a headpiece but they didn’t seem to be very helpful.
The food was alright, but nachos weren’t what I expected. As good as it can get for a chain. They had pretty good drink specials going on in the bar but stay away from anything cheesy. You have about 7 minutes to eat it because once it cools off it congeals and isn’t as tasty as it should be. And stay away from the Mac n cheese.

So it seems like Chili’s has become my go-​to place recently. I’m not real sure if that’s a reflection on me or them, but who am I to complain about decent priced food that tastes great? Less filling calorie wise? Not so much. But that’s to be expected. I believe they do have some «lighter» menu items but truthfully I didn’t even care that night… lol
The one and only reason this place gets 3 stars and not 4 or even 5 is that smoking is allowed at the bar. I am not a smoker, and I can’t stand to smell smoke while I am eating. That’s just a personal preference and one that weighs heavily for me when I write a review.
The other night I wanted a burger and a beer, and not necessarily in that order, after a really long, trying day at work. Hubby suggested Chili’s and it sounded like a good plan. I knew they had the 2 for $ 20 deal which included an appetizer and two entrees and one of the entrees included was a burger so it definitely fit the bill. I was hoping for some happy hour specials, and they did have those but they were only good at the bar, which was a little irritating but not enough to either make me leave or deal with secondhand smoke.
The host did try to set us near the bar, but when we found out about the smoking, he moved us back to a corner which was behind the wall with no eye rolling or snide comments, so that was a nice surprise, as other hosts/​hostesses at different places have been less accommodating when we ask to move.
The server was attentive and prompt and when I ordered my beer, asked if I wanted a water while I was waiting, which I thought was nice. We ordered the Texas Cheese Fries and two bacon cheeseburgers from the 2 for $ 20 menu and man that was some good food! Either that or I was just eating and drinking my stress away… either way I was happy!
The burger was huge! And you get a s*** ton of fries too… seriously if we had three people there we could have all eaten for the $ 20! I mean, I ate all my burger and some of my fries, plus my half of the appetizer and I was so super stuffed! Actually over stuffed and feeling kinda yucky later but man it was worth it!
Our server was Brook, and he was great! Very attentive and funny, yet not hovering or overbearing. He tried to talk us into dessert but we were so flipping full there was no way. He invited us to ask for him when we go back and I thought that was a nice touch, and we probably will.
Our total bill was $ 28 and some change for the 2 burgers, the appetizer and 2 beers… that’s a great deal and with the great service and yummy food, I will most definitely be back! Just not to sit at the bar.