Alfred Angelo Bridal

Walk-​ins not welcome! I drove 35 miles to this bridal shop, which is near my fiancée’s office. I took the day off and we had lunch before I stopped by to check it out (since they don’t open until 11am). There was only one person there and she refused to even let me look at dresses, even though it was over 40 minutes until her only scheduled appointment of the day. I would have been happy just to take a look at their dresses in person, as I’ve been browsing them online for about a month now. I’m very upset, as I had high hopes for this trip. This was the only national chain I was considering for my wedding dress and bridesmaid dresses. If the issue is that they are picky about their clientele, apparently scientists aren’t welcome. I’ll take my hard earned money someplace else.

Enjoyed dress shopping here it was a few weeks ago so I don’t remember her name. Kristina I believe… although I didn’t choose a dress from here it was a great visit to this location.

The first experience I had here was not so great. However, my mom and I returned a few days later and I worked with Kierra Taylor. She was wonderful. Not only was she incredibly helpful, but she also made us even more excited about such a special day coming up in October. I would definitely recommend working with her if you want to find a beautiful dress to celebrate a day most deserving of you feeling like a princess.

After having a less than par experience the first time I went into the store picking out my bridesmaid dress, the manager went above and beyond to correct the problem. The problem I had, had nothing to do with any of the dresses themselves but rather a bad encounter with one of the sales girls. The manager recognized the problem and exceeded my expectations in fixing it. I truly appreciate great customer service, and that is what this Alfred Angelo has!

My sister is getting married and I heard about Alfred Angelo from a friend and decided to stop in with my mom who was looking for a MOB dress. We did not have an appointment and the staff was still very accommodating. Kierra Taylor, the associate who helped us, was very warm and knowledgeable about the different styles available. I highly recommend this location without any reservations!

We didn’t by the dress there but They took great care of us! Budget was an issue. thanks lauren

Hands down the best Alfred Angelo I have been to! I was engaged in late December 2014 and my fiancé and I decided March 2015 was when we wanted to tie the knot. I had visited another Alfred Angelo location and was not impressed or felt comfortable with the service I was rendered at that location, but loved the dress I had tried on so was going to most likely purchase. I walked into the Webster location to look for bridesmaids dresses and this was the most convenient location for my girls. I was immediately greeted by Jade (manager) and another young lady. A smile, smiles, smiles is all I saw in the store, not just by the staff but the customers. They asked what they could help us with and I informed them I was looking for bridesmaids dresses and immediately they helped us pick out a few options. Jade then asked if I had my bridal dress, and I told her my story. She then apologized for my experience at the other location and then explained how it worked for brides who were getting married so quickly and didn’t have the time to wait on a dress to be ordered and shipped in (something the other location did not explain). While the other young lady helped my bridesmaids, Jade made sure to show me what she had on the floor to allow me to try on, and purchase if it was «the one». She asked me what styles I was interested in and I explained to her the «look» I wanted and she pulled a few dresses for me, one was the one that I had fallen in love with at the other location. She never made me feel pressured to buy the dress or not in control of what I wanted. I asked her if that I being with child would affect the dress, and she said not at all. It was all about how I felt comfortable and beautiful in. She and the other young lady helped me with my dress and even showed me different detailed belts I could add to my dress and I walked out that day not just purchasing the 7 bridesmaids dresses, but my wedding gown. It was PERFECT from size to fit and the customer service was amazing. They saved the day with my bridesmaid’s dresses as well. There is always that one bridesmaid that waits till the last minute to order her dress, and when we went in to try to rush order it we were late by one day. I do not know how Lauren and Jade made it happen, but the dress was able to be delivered on time and rushed. The whole teams at Alfred Angelo Webster have been my angels sent from above! They truly have made my bridal gown and bridesmaids dress shopping the perfect experience! I will forever be grateful and brag on them to anyone and everyone that I know. Every time I have gone into the store, they not only make me smile… but all the brides and their loved ones in the store are smiling. Thank you ladies for all that you do to put up with our bridal madness. Your team changed my whole outlook on Alfred Angelo as a company :)

I stopped in at the Alfred Angelo in Webster with an appointment to try on wedding dresses for my November wedding. My bridal consultant was Caitlin and she did an amazing job guiding me to dresses that fit my taste. I showed her a photograph of a dress I had tried on earlier at another salon. She asked me what I liked and disliked about it and immediately led me to some great suggestions. I also expressed interest in wanting to try some different styles outside of my comfort zone, and she was very accomodating in helping me select dresses that fit my description. She also brought out veils and hair accessories that perfectly complemented each dress to complete the look.
This location had many dress and accessory options to choose from. And the individualized attention I received from Caitlin was far above what I experienced at other bridal salons. I would highly recommend booking an appointment with her at this location!

This was a very unfortunate experience. When my consultant came out to meet us she didn’t introduce herself or ask for anyone’s names. Then when we were walking around looking at the dresses my mother asked where the prices where and the girl in a nasty tone said «you have a budget?!?». Well yeah… how rude! Then after I described what I wanted only one of the dresses that she picked out matched what I said. The negative experience with the consultant mixed with the shabby run down atmosphere made it easy for me to walk out without a look back afterwards.

From the moment I walked into Alfred Angelo Bridal in Webster, I felt at ease. Caitlin greeted me immediately and asked what I was in for (I walked in without an appointment). I explained to her that I already had a wedding dress in mind (my mother’s) and explained the look to her. She brought me many dresses that fit the description. I quickly found that what I thought I wanted was not working. Caitlin was very patient and made some suggestions that helped me to quickly change my mind of what was going to be my dream dress. I left my first visit slightly bewildered that the image in my head was not what I wanted but also confident that I would find the right dress with Caitlin’s help. I scheduled an appointment about a week later to go back with one of my bridesmaids. Caitlin helped make suggestions but also listened to everything I had to say. After my bridesmaid tried on about 6 – 8 dresses, we knew we had the one (which happened to be one of Caitlin’s recommendations). Then it was my turn. I picked 5 – 6 dresses out of the Disney Collection to try on just out of curiosity. Again, Caitlin was very patient and inquired what I liked and dislike about each dress. After trying on the Disney dresses, Caitlin brought me a dress that addressed all of my likes and dislikes. She really listened to everything I had to say. I went back today with another bridesmaid and my flower girl. Caitlin quickly found each of the dresses I requested for the flower girl. Every time I have gone into Alfred Angelo, Caitlin has been perfect. She has recommended sales for my bridesmaids and makes everyone feel comfortable.
After my 2^nd visit to Alfred Angelo I did go to David’s Bridal just out of curiosity to see what they had to offer. The bridal stylist there was terrible. She quickly interviewed me to find what my likes and dislikes were. The first 3 dresses she brought me were awful. She clearly didn’t listen to me. She seemed mad at me for not liking any of them. She brought one more round of 3 dresses and when those 3 didn’t work she asked me if it was time to wrap it up. I was in complete shock at the night and day difference in customer service.
If anyone wants to feel welcome and stress free while trying on the dress for their big day, I 100% recommend seeing Caitlin at Alfred Angelo.