Reds Ankle & Foot Associates / Dr Humaira Syed

Never again! This place is the pits. I went here last week because I thought I broke my toe. I waited a long time in the waiting room, which normally I don’t mind, but it did take a while. Then Dr. Syed doctor came in and did xrays. She didn’t offer to help me walk to the xray machine in the next room or use crutches. I couldn’t walk on my foot without serious pain. Anyway, my toe was broken and she recommend that I get surgery. She wanted to put a wire in my pinky toe and she wanted to do it soon. She said that she would be in touch with me the following Monday after my insurance was verified. She didn’t really explain much to me, just that she wanted to put a wire in my toe and put me under anesthesia. It seemed like a pretty aggressive approach for such a little toe, but what do I know? I’m a lawyer, not a doctor.
So Monday came, I called 3 times, the staff was not helpful. Then I called Tuesday 2 times, no call back from the doctor. Then I called Wednesday… still waiting for a call back. So I didn’t know if I needed this surgery because I didn’t want my foot to be messed up. So, I ended up getting a second opinion at a MUCH BETTER PODIATRIST (Dr. Lawrence). And I don’t need surgery!
I think it is terrible when a medical (or any other) professional fails to call you back. I mean, she recommended surgery on a broken toe, it’s not like I was calling because I had some weird wart. I think this place is totally unprofessional and fails to provide good care. I would not recommend this place to anyone.

The wait time for this office is beyond atrocious! I had to wait over an hour from my appointment time to be seen. Plan ahead for extended wait times.