Blumenthal & Palmer

My firm was seeking to hire a new CPA firm. We called Blumenthal and Palmer to get some basic information. It was the WORST and most unprofessional service experience ever! The male voice on the other end of the phone spoke to us in a very smug manner. He also laughed at us, and screamed «We don’t work with anyone unless they have been referred to us.» He never even asked why we were calling. He never asked the name of our firm. He immediately assumed that we were not qualified to «be their client».
Really? Our firm manages over $ 2 billion in private client assets — and yet they don’t want our business? This firm (Blumenthal and Palmer) has annual revenue of less than $ 5 million a year.
We hung up and went elsewhere. Blumenthal and Palmer need to clean up their act and treat people with respect.