Cheesecake Factory

My experience tonight goes to show that not every location is created equal. After a 20 – 30 minute wait, we were finally seated. We ordered an appetizer at least 15 minutes before we ordered our meal, maybe 10 – 15 minutes after ordering our meal, the entrees came. We asked about our appetizer and maybe 5 minutes later a manager came to apologize for the app not coming and that he’d comped it. I was thinking you better, we didn’t get it. 10 minutes later our waitress who was as sweet as could be said our app was now ready and did we want to take it home with us, to which we replied no.
Dinner was underwhelming as the shrimp we ordered was extremely overdone and the gf pasta was undercooked. The only thing decent about this experience was our waitress was nice. I was thinking the manager might offer an additional incentive to return for the inconvenience of not getting part of our meal. We’ve never experienced this at the Bayshore location. I know which one I will return to if I go back.

this place is amazing.
their food tastes delicious.
it is presented so elegantly.
I love it.

They don’t take reservations for large parties outside of «specified reservation times». This makes it challenging when you are trying to have a surprise birthday lunch for someone. I think with the outrageously expensive cheesecakes we will be ordering for desserts they could make exceptions.