Walgreens

I’ve found that this pharmacy is okay for prescriptions that are fairly routine: things like amoxicillin, ibuprofen, etc. With that being said, I’ve never had more problems with a Walgreen’s than I have with this one!
These days, Walgreen’s pharmacies seem to be pretty automated. When I put a prescription in at, say, the Buffalo Grove location, I get a text and an automated call as soon as it’s ready. At this one, I get a text about 50% of the time. I get a call about a day later. I’ve learned that, when I use them, I call them about 15 minutes after the prescription is put in and ask them when it will be ready.
However, this does not always work. Last time, I got a prescription filled for my son for amoxicillin here. I called, and their automated service told me that the prescription was in and would be ready in about 2 hours. I got a pharmacist to see if we could get it sooner, and she told me (rather emphatically) that there was no prescription, even though her system told me there was. Then, I got a text 20 minutes later telling me it was ready…
This is a recurring problem. I’ve called numerous times to find out that they never got the prescription; I’ve called numerous time to find out they don’t carry the particular prescription, but no one called me to tell me; I’ve even had them tell me that they thought it was for a different location and passed it to them, before.
Basically, this is the worst-​managed pharmacy I’ve seen in a long time. I only use it for recurring prescriptions that I know it can handle (and have no time crunch), or for simple prescriptions that I am sure they have to deal with all the time. If you can use a different pharmacy, I highly recommend doing so.

The pharmacy workers here are extremely lazy and don’t have any basic product knowledge. Everytime I had a question about a certain product, they would give me just a yes/​no answer without elaborating. I knew more than they did. However, other reps in the store and management are pretty helpful. Overall, Walgreens as a company does not aim at keeping their prices low in comparison to other retail pharmacies. This store is only good for extremely urgent shopping needs, such as on major holidays when you are out of milk or whip cream:)

I always get great service. I just wish they’d call when they didn’t have the medication in stock instead of having me find out when I go pick up the prescription expecting it to be ready. Then I have to do a last minute scramble to other pharmacies to get the medication. I love the Express Pay. It makes getting in and out very quick and easy since I never have to get out a credit card or cash.

The one time I’ve gone to this Walgreen and their computer was down and I had to go down the street to my normal one anyway…