Vickie’s Personal Touch, Ltd

Nothing but great things to say about this place! location wise I love where it is located; it is close to both work and home and it is easy to get to and park. I stopped here once just to get brows done because I needed it badly and they were reasonable. The lady did a nice job at cleaning them up. I also just got a mani/​pedi there and Hayley is amazing!!! Such a nice person to chat with and she let me try out a few different option before picking a color. Both dried quickly and it was overall quick nail appointment which I loved! They moved fast and I wanted an express pedi which I thought was nice they offered. I did not want to sit there for awhile. Overall, atmosphere is nice and everyone is friendly. I will be back!!!

Love, love, LOVE my new hair color and cut! I’ve been coming to Vickie’s for a long time, and I’ve never been unhappy with the result. I constantly switch from brown to blonde (depending on the season), so I walked in today with an ombré I got in November and ended up leaving with highlights. I couldn’t have asked for a better breakup of the brown I had at my roots, along with the perfect highlight color match to the blonde I already had on my ends.
I’d recommend Vickie’s Personal Touch Salon to anyone for a cut and color. Very reasonable price with an incredibly friendly staff.

I’ve been going to Vickie’s for years. Great nail salon and the techs really know their stuff and are extremely friendly and accommodating, not to mention fun to chat with! I’ve been to many of the hair stylists as well and have always received a great color and cut. I have never left crying, which in my world, is a sign of a good salon. :-)

This place is great and very reasonably priced for the quality of the services you receive and the staff that does them. I get hair, nails, massage, skin care, waxing and spray tans done on a regular basis and am never disappointed. All the staff regularly are displaying new certifications and the sanitation in the nail room is impeccable. You see them scrub and sanitize before and after every client. All of their tools are either disposable or come right of our a barbicide jar. They are very knowledgable able any issues you might be having and have a great selection of retail to choose from too!

Love Vickie’s! I’ve had Manis, pedis, and massages here and was so happy with each visit. The staff is friendly and helpful. They listen to what you want and you can tell they truly care about their clients. Its not close to my home but I’m willing to make the drive to get the amazing service and hospitality! Thank you Vickie’s staff for always being so good to me :)

Been going to Vickie’s for over 20 years. Feel like they are family. Everyone cares. Beautiful shop, skilled and attentive employees. Couldn’t imagine going anywhere else.

Great place, excellent employees, very clean and professional. I get my haircut there every month or so, also an occasional massage, would definitely recommend it to anyone!

I’ve been getting my haircut at Vickie’s since I was an infant. Peggy is the only woman I will let cut my hair until she retires. Even now, I’m living in California and refuse to get my hair cut until I come visit. They’re clean, friendly and down right good. Their nail salon is also spectacular. The ladies know how to treat everyone right. Vera, Sandy, Karina, and all the others truly are talented and take their work very seriously. I love getting my nails done and chatting with them. Cyndee, the masseuse has magical hands! All around, Vickie’s is such a special place filled with the best people. I love them so much and I’d definitely highly recommend them.

Don’t come here for hair extensions, or really for anything else for that matter. If you spend $ 400 on hair extensions you would think that would include a cut/​layer to blend in with your natural hair, not the case here. Over-​priced and they DO NOT appreciate their long time clients. Also charged me $ 22 for a child’s hairtrim and that didn’t even include a shampoo. Definitely will not be going back I am sorry to say.

Went for a cut and color. The cut was okay, but the color was bad, and not what I wanted at all. I’ll never go back.

Vickie’s staff is so warm and friendly and you are treated like you matter. Lauren is fantastic! Her color and cut always get me compliments. She takes the time to listen and hear what you like and it always turns out great. The nail part of the salon is great too! They always find a way to fit me in and the pedis last for a month or more.

I tried this place about 3 times. The first 2 times were just okay. I got a color and cut and I guess it was alright. The 3^rd time I went the girl was doing me and another girl at the same time which I think is really unfair. She dyed my hair within 10 minutes which is shocking to me because I have a lot of hair. Then she went and did someone elses hair while I sat there. Then it was my turn to get a cut. She totally chopped my bangs, I said I wanted lots of layers and she just snipped around my hair for a couple seconds. Then she was like okay your done, and my hair is soaking wet. I got home and blow dryed it and saw that it was really uneven and my bangs were out of control. I called to see if I can come in and get it fixed and the lady who answered was super rude and said the girl who did it was booked all day but she would call me when she got in. Did she call me??? NOOOO nobody called. So i took it upon myself to go to a different salon PAY MORE MONEY but get the cut that I was wanting. I WILL NEVER BE BACK.

Sylvia is awesome. She understands my daughters and my curly hair! We are always pleased with her advice. She does a fabulous job at updo’s for dances and also straightening my daughters hair. She is very professional and she listens to what we want! Our hair has never looked so good and we attribute that to Sylvia!

I love the way Sylwia highlights my hair! It’s just how I like it. She is sweet and hilarious so the time just flies, which is good because getting a full foil is not a quick process. I highly recommend Sylwia as a professional and personable hair stylist. Additionally, the prices are very reasonable. :)

I came in for the first time in 10 years to the new location and left incredibly disappointed. Gabrielle did my color and when she was half way done I asked her why the color was a thin and being applied with a bottle– she explained that she was using a semi permanent and that if I used a permanent I would be left with lines through the outgrowth. I have NEVER used anything but permanent and yes without growth and touchups this is to be expected. My question is WHY would she not ask me about using a semi perm and I would have said absolutely not. Of course it faded and washed out within 3 weeks. Another not so great aspect was the owner on her phone– doing a clients hair discussing taking things out of storage as I was trying to chill and read a magazine under the dryer… not exactly a professional or relaxing environment.
Fast forward 3 weeks later I get a call from their PR/​marketing person about my experience (very nice woman) and recalled the «tint color» services I received… I explain all of the above and she says she’ll get back to me.
2 days later the marketing/​PR person gets back to me and tells me that Vicky feels they did their job and I am more than welcome to consult with another stylist Cari (who I used years ago and love still), but that the stylist Gabrielle said that none of what I said was the case. Really!!! I’m not a stylist– I couldn’t make the verbiage or conversation we had up– so now she’s trying to make me out to be a liar… silly, stupid move… way to support the customer Vicky! I’ll never come back to this salon, or suggesting to others. The PR/​marketing lady has a big job ahead of her with this kind of customer service– good luck.

OK let me start off by saying I am only reviewing the spa area — I have not tried out the salon yet. I went to this place to try a massage since I had been suffereing from panic attacks, possibly from work stress. They booked me with Cyndi. I called the salon because work ran late and I didn’t have time to go home and shower — they told me I could use their showers. The shower area was clean, the waiting area in the spa was relaxing. I was waiting in a towel and felt comfortable. The massage was great and I couldn’t hear any outside distractions. Cyndi used hot lotion and a variety of techniques. My eyes were closed but it felt like hot stones and cupping. I really enjoyed it, I’ve been back several times since. They also offer a package of 3 massages, for $ 55 each if you buy all 3 together. Normal massage is $ 70/​hour. My stress and anxiety have really been very minimal for the first time in years. The massage did wonders! Overall I am very satisfied and will continue to use the spa, especially when they have specials…

My whole life I’ve found getting my hair highlighted to be not only expensive but stressful, until I met Demitra at Vickies! I called the day of and was assigned to Demitra, she really listened to what I wanted (get the absurd white beach blond wash out, make me look natural blond, not Girls Next Door from E!), and commited to doing a very professional and even job on my hair. Not only did she do wonders for my doo’ she also styled my eyebrows with a shape that fit my face and would be easy to keep up between visits (I live downtown, Vicki’s is in Wauconda, IL). I’m used to paying $ 130-​$ 180 per visit to get my hair colored alone, I was pleased to walk out of there paying under $ 80 with a new color and set of eyebrows! I can’t believe I found this diamond in the rough!

Vickie’s is an expansive salon and spa — I can’t believe how big it is. I had a mani/​pedi there: my first one since the move to the burbs. Aside from missing the massage chair at the pedi station, this was just like the city — but higher priced! I will go back to try a facial, massage, or body wrap sometime. But I gotta find a cheaper place for a mani/​pedi.