Wienerschnitzel

Honestly terrible. I dident even get a chance to order. It took two employees over 10 minutes to ring up a customer with a coupon for one hotdog. The manager would touch his lips and mouth while trying to figure out the coupon. After 10 mins he finally just chargers her full price. At this time I’m next in line and fed up with the place for sanitary reasons and having to wait over 10 minutes for a lady to order one hot dog. Which by the way is all I wanted too. DO NOT GO HERE. Learn customer service I can’t believe someone made this guy a manager…

The last 5 times we have come here to get ice cream, they have already turned the ice cream machine off. They say it’s because business is slow, but if you turn the ice cream machine off around 7 on weekends, people will stop showing… especially after 5 times. So disappointed.

one of those «never been there before so I might as well check it out.» chains. It’s between Santa Cruz and Monterey in the Chevron station and surrounded by nothing. It shares a large clean dining area with the Subway. so they’re something for everyone. clean bathrooms as well. Weinerschnitzel added some quick frozen ice cream and shakes to round of the selection. I may not be coming back. but it’s a cheap rest stop for the kids

Wow they are rude! I had to ask for service because they were to busy talking then she got upset because I disturbed her conversation with a coworker about some guy. She rang up the order wrong and I asked her to correct it then the manager got involved and she was just as rude. She didn’t have a name tag. Won’t be back here.

Today’s visit sucked in every way possible. Ordered all beef bbq bacon dog on pretzel bun, add onions. BF ordered polish dog combo with upgrade on the fries to the 3 cheese double bacon fries, add sour cream. I thought that would be a no brainer but I guess not.
1^st try. no pretzel bun, no onions. Bf takes it back for me and we begin on fries while waiting for my replacement dog. An employee named Luke was of no help. He did give attitude to my bf for the inconvenience of having to make another one. His demeanor was terrible. The fries were yummy I will say. My bf finished most of them because I wanted to wait for my hot dog. He thought they were great too but not worth the $ 5+ for them.
2^nd try… they make a street dog, nothing near what I ordered. We both take it back up to the counter and I complain again. So we speak to Luke again and he’s rude to both of us. Upset because you effed up twice? Not my problem. I paid for what I ordered. It’s not my fault the employees here can’t seem to get a slightly custom order right. Customer service here is everything BUT top notch.
3^rd try… hot dog came out and I’d swear this isn’t an all beef one I paid for. It tastes like the *not* beef ones. I’ve been going to Wienerscnitzel for over 25 years and get all beef dogs every time. Wth people? I’m not stupid. Well, maybe just a little because I’m giving this location 1 star instead of NO stars.
Think twice before coming here. Looking for a pleasant experience where both you & your significant other can enjoy your hot meal together without getting up 5 times? This is not the place for you.

they say that they close at 10:00 on door and on Unilocal 9:30 and they are closed I drove 20 min just for this and yet the subway was still open extremely pissed

Not bad, I ordered 2 chili cheese dogs & they came out extra hot & tasted somewhat fresh for pig guts from a fast food chain.

Love Wienerschnitzel! Chili Dogs, Root Beer Floats, Corn Dogs and especially the Chilli Cheese Fries. You just can’t go wrong.

Craving a Rootbeer float on this hot day and some Chili Cheese fries. They gave me a huge pile of chili cheese fries, weighed atleast 2 pounds.

Came here last night with the family. Second time here.
It’s «ok» this time unfortunately 1 of our 5 corndogs (Ordered #9 meal) was burnt almost to a crisp. Really? The employees do not seem like they know what they are doing. When I got our meal, I told the cashier she forgot to give me my drinks/​cups. She got them and SLAMMED them on the counter. Oh hell no!
I have seen the owner in action and he seems like a JERK. He treats his employees like shit and belittles them with rude comments and remarks in front of customers! No wonder, starts from the top! (He has a weird sounding last name)
Anyways, the plus is I like the Chili-​Cheese fries and Curly Fries.

This Wienerschnitzel unfortunately I Unilocaled before I I gave them an opportunity because they had just opened. But now since they’ve been open for several months the service is still at the same level as to when they open. I love Wienerschnitzel I live half a mile from the store but I will never come back to this wienerschnitzels again I would rather travel a half an hour and go to Gilroy. The young lady in charge of the front counter which I will not mention her name it’s slow and rude. Here is my story after patiently waiting in line for 10 minutes it was finally my turn I placed an order for food to go then I was going to pay all I had was a hundred dollar bill and she will not accept it I was told I had to go next door to the gas station and break 100 bill however she would not place my order and was going to delete it this meant I would have to wait in line again another 10 to 15 minutes since the line got longer long story short there was no need to be rude or to make a regular customer wait in line all over again

You wouldn’t know it from the freeway or the road, but they’re definitely open and serving! I got a friendly clerk named Ambar who greeted me with a smile and asked me about my day. She took my order and thanked me for coming through. I received my order with a quickness and everything was amazing. Love the all Angus beef dogs! The restaurant area was very clean and tidy. There was a TV playing baseball and some music playing from somewhere. Over a nice experience.

Just glad to have one open on the way home. Time will tell if the clean environment and friendly service remains.

Pretty good for being inside of a gas station. They have the full menu. Everything was made fast and hot. Really good. Just like every other weinerschnitzel.