New Look Bridal

Do not go to this store! avoid the headache and do yourself a favor, by going somewhere else. I rented the tuxedos for my bridal party there, as well as my husbands. Long story short my husband ended up at Macy’s to buy a last minute tuxedo the day before the wedding, since he looked like a clown with the one from this place. Besides the tuxedos were supposed to arrive the Thursday before the wedding (Sunday) if we didn’t call the owner Raffic 3 times we would probably not even had tuxedos.
I will not recommend this place to anybody.
Another thing, the owner will tell you he accepts credit, but out the sudden his credit machine it’s been broken for 3 months. hmmmm where is all that cash going???

I went to this little bridal shop near where I live hoping to find something affordable and nice. But instead I found a million dresses in a very small space, really hard to see them and very pricey. The woman Isabella is so nice, but has trouble with English and dont know where to find things. It’s her husband who runs the business. But which woman wants a guy helping her out trying on dresses? Plus, he arrived with a terrible smell of cigarettes touching all the dresses… The was weird. Then, because I didnt find anything I liked, he wanted me to look at catalogs and order a dress… well, if that’s the idea, then I could just order from my house! I want to try things on before I buy, and see what I’m getting!!! I wouldnt recommend this place, unless you’re willing to deal with all those problems.

I went to New Look solely because they carry Eden Bridals and I had a specific style I wanted to try on. The day of my appointment, it turned out that he didn’t have the style I wanted.
The good things about New Look:
1. They have a lot of dresses.
2. My party showed up about 45 minutes early and that was ok.
3. A lot of the dresses are very reasonably priced. I found a pretty one for less than $ 300, but no, I won’t be buying it.
4. The owner will look through a catalog and point things out to you that will make your heart flutter.
And now on to the bad things about New Look:
1. It is over-​packed. You can hardly stand next to a rack, much less go through the dresses.
2. There doesn’t seem to be any rhyme or reason to the «organization» of dresses.
3. It was freezing cold in there!
4. The service is less than stellar. First, we were ignored the second someone else came into the store. Second, the owner didn’t want us doing anything unsupervised, including trying on dresses, even though he was apparently too busy with the new faces to help us.
5. He really thinks you’re going to blindly order a dress from a catalog without trying it on just because he tells you it’s a beautiful dress.
6. He didn’t pull any dresses similar to what I had shown/​explained to him. They were all opposite of what I wanted.
7. The fitting room area is too small to comfortably get into the dresses, and you can’t step back from the mirror enough to take in the view and get an accurate feel for what you’re trying on.
In short, I won’t be returning, and I couldn’t in good conscience recommend New Look to anyone else.

This is the first bridal place I’ve encountered that actually has the guts to push you to order dresses through them BEFORE you try anything on.
The store is tiny and not very organized. I appreciate the fact that they carry some of the brands I like such as Impressions and Bonny. However, just because they carry the brands doesn’t mean they have those dresses in the store. They let you flip through all their catalogs and suggest you to order right away… even when the dresses are nowhere to be seen in the store! When I told them several times that I need to try the dresses on before I can place an order, the owner started rumbling on and on about how many years he’s been in the business, and how happy every bride is after purchasing the dresses from him. He made comments like: «I guarantee you are going to have tears in your eyes when you see the dress in person!», «Every bride is beautiful anyway!» and my favorite, «You have a wonderful body, these dresses will all look good on you, no need to try!»
I understand the owner is trying hard to make a sale. But if he really had been in the business for so long, shouldn’t he know it already that every bride HAS to try on the dress sample before they buy it? Perhaps he was desperate, but the way he approached it was really a big turn off. I am better off just order the dress online if I don’t get to try it on anyway.
There are some cute Impressions bridesmaid dresses in the store if you are interested. As for the bridal gown selection, I liked what I saw in the catalogs, but nothing I liked in the actual store. As pushy and unreasonable the guy was, he was friendly and had a smile the whole time even after I told him I didn’t want to place an order. I have to admit, the experience there was… sort of entertaining… but i doubt I would go back again.