Fairfield Inn & Suites Waterloo Cedar Falls

I stayed here for eleven day while our company brought all of our employees for tours at the John Deere factories. The staff could not have been any better, they helped with all the arrangements and when each group came in greeted us with a smile. When ever I needed something the staff just made it happen. The hotel opened just 8 months ago but the staff are very well trained and made my life as the tour host easy. I have family living in Waterloo and I will be back.

It’s OPEN! I’m a rewards member with Marriott and so it’s a no brainier for me to stay here, other then it’s a great, clean and very friendly hotel here in Waterloo Iowa! I met the owner tonight, very friendly and very sincere in being happy that I’ve chosen his property.

I stay at this location on a regular basis as it is the recommended location to bill to the company I work for. I am a member of their rewards program so that helps as well. This time and the last I have encountered a front desk clerk by the name of Rick. Both times I have requested that he tie my rewards card to the stay so that I get the points for my stay. Both times he has said that the system is too hard to use and asked that I go on line and do it myself. Really? So basically he is saying I don’t value you enough as a customer to spend any time assisting you with anything outside the check in process. Thanks Rick! You have made me feel unwelcome to stay. Both times I went back down to the desk to have someone else do it after he has left. Today Sharon even went the extra mile and is having a new card sent to my home address. Now that’s service. Thank you Sharon! The rooms are nice, clean, quet and we’ll constructed. The bathrooms are spacious and set up well. My only complaint would be this noisy clunky elevator, making weird noises as it slowly traverses the floors. Would be great if they send Rick back for more training to teach him a little something about customer service.

A brand new hotel, amazingly clean and we’ll built. So happy we stayed here. Everything is brand new. The pool is good sized and so warm. The room we had, contained two queen beds but had lots of room and unique storage. Bathroom was spacious, and lots of water pressure, which I loved. I would stay here again.

Fairly new and as expected, beautifully decorated! The lobby looks like a trendy upscale lounge. Why bother staying in your room when you can hangout here. Directly across from the lounge is the reception desk and to the left, a well stock mini market. You can purchase anything from, beer yes beer to Ben N Jerry’s ice-​cream.
I throughly enjoyed hanging out with my family here. Located on the ground floor is a pretty decent gym and a nice size indoor pool. complimentary Breakfast ends at 7:30am and is served daily. Tea, coffee and juice is available ²⁴⁄₇. This made my family happy, I love having my nightly cup of tea and my kids drank all the juice their heart desired.
The ROOMS:
Can you say bouquet and cute! Not your typical linens and bedding here but nice plush thick comforters, high count thread sheets with decorative pillows. Bathrooms are nice size too and they thought of everything! Lights above the tub to create mood lightning. Nice size flat screen, microwave, refrigerator and list goes on.
LOCATION:
Conveniently, located within walking distance to; mall, 2mins walk. Wendy’s, Burger King, McDonald, Panera Bread and many more, 10mins walk. Public Golf course, 15mins walk and 10mins walk to a huge family waterpark.