Q Tailor & Shoe Repair

I brought a bridesmaid dress in to get altered. Came back a couple MONTHS later to pick it up (the week of the wedding) and they hadn’t even touched it. That put me in a very stressful situation… probably won’t return.

I recently took two pairs of slacks and a pair of jeans here. After having them altered, I went home and two days later tried on the jeans. It appeared as though they hadn’t been taken in as the waist was still 2″ too large. So I very politely returned four days later and expressed my concern. The woman, who I assume owns the business, insisted that the only plausible explanation was that I had lost weight.
After expressing that not only is it impossible to lose that much weight in 6 days, I have been the same weight for 5 years.
So what does she do? She tries to charge me to alter them again. NEVER in my life have I encountered a business that charges a customer for their mistakes. As a fellow business owner, I see this as nothing short of pathetic. I would rather cut my slacks with a butter knife and hem them with human hair before taking them here.