Thompson Design Build

Remodeling is stressful enough but hiring a bad contractor adds to the madness. A bathroom upgrade/​remodel that was supposed to take 3 – 4 weeks took 7 months and I’m still dealing with the botched job. They never returned keys, stole a rug, left food in my bedroom and had to redo the job a second time because they realized how bad it was — which resulted in a job that’s still not right. They were routinely late or didn’t show up and just stopped returning my calls because they had no plans of fixing what was messed up. I have crooked tile, crumbling grout, and a shower door that leaks. They never sealed the tile and installed a fan in the bathroom that vents to NOWHERE! My shower head is not attached and they cut corners on the heated floor— it’s only heated in one area and the rest of the floor is ice cold! Also, my pocket door was also installed incorrectly. If u close it, you’re stuck !!! In order to get out of the bathroom, I have to get on my knees and lift the entire door to get out.
The also did reconcreted my porch which is crumbling already ! Not sure where the pics come from on their website but my service and results do not compare. I know they changed crews like underwear, using day laborers who aren’t necessarily trained or experts— but use them for cheap labor. They left the workers in my house without supervision, which is likely why the job is so terrible. Do not use them !! Dodge this bullet !!