Neurology Services

I would never recommend Dr. Peter Bernand of Neurology Services to anyone. The front desk secretary (John? Jeff?) was the rudest person I have ever encountered. He gave me a date to see Dr. Bernard and I called the day before to confirm as I was new to my job and had to seek permission to take time off work (no sick leave yet allotted for me). Anyway, this jerkoff tells me I missed my appointment and I owed him $ 150? What? No, I told him the date and time I scheduled with him and he said «i see what you’re doing… you’re trying to blame me so you don’t have to pay a $ 150 no-​show fee. You’re so sneaky…» first off, you can only charge a client a no-​show fee if they agree to the no-​show fee policy in writing (I work in Health Care reform). Secondly, if I indeed had to pay $ 150 for a missed appointment two weeks ago, why didn’t they bill me? Oh that’s right, because they only had my name and nothing more and John was probably having a piss poor day and just had to take it out on someone, why not a healthcare client. So because I had to be seen for a headache issue, and had the new job, John the secretary lets me in the correct day of the appointment. I go there, and the doctor pawns me off to 3 medical students who proceed to ask me everything off of the medical questionnaire (this, after spending 30 minutes filing out said medical questionnaire). Then the med student girl, says «let me check my phone for that medicine» and I can see her iPhone in the window reflection and she’s on Facebook. The actual fuck am I paying this guy for and God help us if this is the future of American healthcare.
At that point, since I had already paid my $ 40 co-​pay and probably would have a parking ticket for being there so damn long (I did), I demanded to see the doctor. Dr. Bernard, didn’t even consult with his idiot medical school students, instead, told me I have a migraine, and RX’d me migraine medicine «for the flashing lights.» At no point during my meeting with the med students did I ever mention seeing lights. Only the sharp pain in and out of my left frontal lobe. And Mindy Lahiri 2.0 was still on her damn iPhone, this time on the H&M website. The only thing that pisses me off more than wasted money (co-​pay + parking + parking ticket) is wasting my time. The entire process from start to finish was 2 hours and 14 minutes.
Be prepared for incompetence here.