Murphy Family Electric

Don’t fall for the homey messaging, this company is not run like the family business it purports to be. Real family businesses are built on relationships and trust. These guys washed out with me before they even got in the front door.
When you call they sound good but after you’ve scheduled an appointment they want you to sign a highly invasive prior authorization agreement in order to do a basic service call. They don’t tell you about this authorization when you call and talk to them or that signing it is mandatory. They then email asking for an e-​document signature. The document is completely lopsided and requires waaay more info than you should provide to a vendor before you have a lonstanding working relationship). If you decline to sign, they send an email back saying your appointment is cancelled.
Not very family like.
On top of this, they use independent contractors rather than actual employees. They are dodgy about this– but if you press the question, they’ll own up.
Why does this matter? Who do you want coming into your home? An employee of a company that trains it’s workers and holds them to high standards andinvests in them; or, anindependent contractor, who by definition is not an employee and cannot be told how to perform the work.
All this from a company that calls itself Murphy Familiy Electric and has a homey phone introduction saying it’s a family business. Doesn’t pass the sniff test and I won’t be doing business with them.

I purchased a Groupon for Murphy Family Electric. They came out to install a light fixture which they did. I asked them to install a plug for a new electric oven. They charged me $ 225 to install a circuit that they claimed was powerful enough to handle any range.
I went to purchase a range and discovered that instead of installing a 50 amp circuit which modern ovens require they installed a 30 amp circuit. When I confronted them about this they tried to get me to pay them $ 1200 to fix it. When I then confronted them on the fact that this was their mistake they said they would only charge me $ 770. After I informed them that the quotes from other electrical company’s were only $ 300 to install a 50 amp circuit they offered to send someone out to change the 30 amp.
When the subcontractor got here he had been given instructions to only replace the outlet for free if the wire in the wall that they installed was 8 gauge wire required for a 50 amp circuit. Otherwise he was supposed to call Sean Murphy. When of course it was 10 gauge wire required for a 30 amp circuit Sean ignored multiple calls from his contractor and sent a message saying to charge me $ 770 to install a 50 amp and did not offer a refund of the $ 225.
At this point Sean is ignoring my calls and those of his electrician.