Kaplan Test Prep

there is still a room for improvement.
location good
students +support (academic) good
f-​1 support good
cost
hostility /​attitude
trust /​loyalty
advice /​materials
temperature
hours of operation
smiles are not always from heart
as a family as humans as doctors
smiles are in many occasions «unfortunately» for formality /​paycheck .
I hope kaplan will catch up.

I am taking about kaplan medical not kaplan for English language
Worst administration and no costumer care at all
Kaplan just want the money and does not provide you with good service for what you paid
The place is small and crowded nothing compared to the one in Newark.
Dont try to contact them by email because you will get frustrated by the cold, short answers just after repeating the questions many time

I took a kaplan live review course here, and I have to say I’m very disappointed at the disorganization and laziness of the staff. There are a few that do not take their job seriously at all especially since many of them are enrolling in the live lectures at the same time. If they’re not in class, they would much rather chill and browse facebook than trying to help you out. The first day of class it was 35 degrees outside and the staff just stared at us while we waited outside not opening the door until 5 minutes before class started. The lecturers made up for the inadequacies for the staff somewhat but those same teachers can be found in almost all the other kaplan centers offered in the US. Another thing to note is that almost all of them are applying to residencies at the same time, and yet they are somehow qualified to give YOU advice about applying at the same time.
The pasadena center in CA is drastically different: employees are polite and pleasant, clean facilities, hardworking and attentive staff. If you have any chance whatsoever, do not choose the Washington, D.C. Kaplan.

I would not have graduated from medical school without Kaplan. Where my med school dropped the ball, Kaplan picked it up and taught me oodles of things I had never heard before I came here. I’ve relied on Kaplan for multiple professional exams. I’ve taken their live lectures and their video courses. Their study rooms are useful. Their notes are great. The staff at this particular location has always been professional and kind… albeit with a bit of a glazed over look in their eye… but they get the job done.