Integrated Dermatology of 19th Street

As a new patient with a terrible eczema flare up I was nervous to see the dermatologist. However, Dr. Garry (one of the PA’s working in Dr. Chang’s practice) was very comforting in assuring me we’d find a régime to cure my flare up.
She looked over my rashes, communicated her diagnosis, explained the next steps, and repeatedly asked if I had any additional questions.
Dr. Garry most certainly put me at ease and I am confident in her diagnosis and her plan for rehabilitation.
The office environment and staff were clean, friendly, welcoming, and helpful. The aide (I’m not sure of her title) who assisted me before Dr. Garry saw me was super nice and understanding. The whole office team was a GREAT team to interact with.

I decided to visit this office after doing some research of which dermatologists were a part of my insurance network and reviews I could find online. I’ve been really pleased with the services I’ve received there. I have a history of acne and it started to flare up again, so made an appointment with Dr. Gonzalez (the first one I could get an appointment with). During my initial visit she did a VERY thorough skin check and was very helpful in suggesting a treatment option for my adult acne. I’ve been back a few times now so she can check on my progress and as increased my medicine dosage to make sure my acne gets back under control. In addition, she pursued getting authorization for me to get a generic form of Retin A through my insurance. I was really impressed with this, as my dermatologist in NC wouldn’t even try. Except for a little delay/​confusion of some blood work I had to have done to start the meds she wanted presribed, I’ve been very happy with the services provided by Dr. Gonzalez.

I went in to see Dr. Mickle for acne. It honestly wasn’t that bad. I would’ve given this place a higher review, but reception was very very rude. That was the main thing that bothered me.
The other was the waiting time/​service. I waited for about 20 mins until I was taken back to be seen by Dr. Mickle. He was really quick and it almost felt rushed. The time spent with him was ~5 mins. However, he was very nice and helpful.

For me, finding a dermatologist/​dermatology practice in the DC area has been like Goldilocks and the Three Bears. The first one I went to? Self-​impressed and unnecessarily aggressive when it came to treating minor issues. The second? Skeptical of my concerns. This one? Just right.
I’ve been coming here for a couple of years now — I’ve seen Dr. Koch a few times for my annual skin screenings. Those have been quick yet thorough (and, since I haven’t had any worrisome spots, painless). During these appointments, I’ve also asked her about several other concerns, which she’s taken seriously and given me clear advice on. She’s careful to recommend affordable products, which I appreciate — I want to take good care of my skin (obviously), but I don’t want to be dropping $ 100 on a daily moisturizer. And when she wrote a prescription, she gave me a coupon for it — but also offered to swap me to a generic if the cost was still too high.
Apparently Dr. Koch is moving to California soon, but two of the other doctors at the practice are taking on her patients. If they’re at all like her, I’m not worried at all about switching to one of them. I’ve also found the office staff to be really friendly and helpful! This is one doctor’s appointment I don’t mind going to.

I’ve had a fantastic experience with this practice. I had a really bad experience with another derm downtown, Washington DC Dermatology, and switched to Dr. Koch. She is awesome and finally figured out the right plan for me to clear my skin. I have been struggling for years and years and she finally helped turn things around. Also, the nurses are super friendly, helpful and professional. The receptionists are the same. The office is clean and well-​appointed. Highly recommend.

Please do not use Integrated Dermatology of 19^th Street. I had a simple mole biopsy on my leg and it was basically botched and butchered.
I received limited instructions or advice on aftercare — even though I asked.
Horrible experience, no bedside manner — I got upset at the next appointment after my procedure after learning that the stitches had ripped apart and there was «no skin to put it back together». The doctor (Dr. Mickle) and his staff went running out of the room never to be seen again.
I now have a scar the size of a 50 cent piece where there was once just a large mole — I prefer the mole.

I have been really impressed by this practice. I see Dr. Gonzales who patiently answers my questions, and is a thorough and friendly doctor. All of my visits have been pretty pleasant for a doctor visit, efficient and thorough!

Great office — clean and convenient, nice receptionists, really friendly doctors and assistants. I only waited about 15 minutes — which is great for a doctor’s office — and the dermatologist (Dr. Koch) was extremely friendly and helpful. She explained things to me in depth, and listened to my questions without making me feel rushed.

I recently had a very poor and quite (literally) scarring experience with Integrated Dermatology.
I was told that I needed to have an excision of a mole, which I had never had before.
Prior to the procedure I asked if it would be similar to the biopsy I’d had two weeks before and was told that it would.
Though the anesthesia was more painful and took longer than it had with the biopsy, I did not fully realize what was happening until I heard the doctor ask for scissors several times and it dawned on me that I was receiving stitches.
Afterwards when I expressed my discontent with how little had been conveyed to me in advance, I was given a feeble apology before the doctor quickly left the room.
It is safe to say that after my Frankenstein-​esque experience I will not be returning to this practice and would strongly caution others to think twice before they go, as well.

I’m new to the area and needed a dermatologist stat. I made an appt. and got in about a week after I called. When I went, I was greeted by nicest woman at the front desk; a true doll.
There was a bit of a wait for him but I seen him running around the whole place from where I was sitting so it wasn’t as if he was just making everyone wait; he was working. Once I got in it was 5 star treatment all the way. Allison and Jamie were lovely and really made my whole experience painless and pleasant. They took their time and explained everything to me and that kind of treatment should be commended. When the doctor came in, which wasn’t too long after since I got my blood drawn and did some paperwork so I was never really just sitting there waiting, he was full of energy and extremely pleasant. He took his time with me, asked me questions and answered any that I had. We made a plan for my skin regiment and I am excited to see the results.
From my experience with dermatologists (and I have a lot of experience with bad skin all my life so it isn’t my first rodeo) it is always a struggle to find a great one. I am so glad I found Dr. Mickle and his patient and pleasant staff. I recommend him and I also recommend Isotretinoin as it has helped me like no other medication has ever for my cystic acne.
Hope this helps — good luck!
xK

Unlike other Unilocalers, I had a really good experience here. I saw Dr. Mickle who was very personable and explained everything that I asked about regarding the removal of s skin tag or wort or whatever it is on my foot. I arrived a little early to my appt. but was seen on time and was in and out of there in under 20 minutes which included making my co-​pay. The office seems very well run in my opinion and I would definitely go again.

I used to go to University Dermatology Associates at this location, and adored the doctors and was treated incredibly well. Ever since it became Integrated Dermatology, I’ve gotten bills with fees that I’ve never even heard of, and paid a cancellation fee of $ 50 for an appointment that I made on the same call — which to me is just punishment, since they didn’t actually lose any time in being able to book that slot. They don’t seem to care about their patients, which isn’t something that should be tolerated in the medical profession. I’m looking elsewhere.

I was referred here by my primary care physician and had a pretty terrible experience.
First, I waited for over an hour to be seen. Several patients came in and were seen before me while I sat in the waiting room. That was frustrating, considering I took time out of a busy work day. Seems pretty unacceptable and a bad way to treat patients to me, but on some level I can understand it. It was the end of the day, I’m a new patient with paperwork they had to process, and I understand they operate on an assembly line model that moves through a lot of patients quickly.
More importantly, they did a terrible job with a mole removal. I agreed to the surgery and they knocked it off right there. So far so good. Then they put a band-​aid on it, told me I could walk out, and even said I could exercise in a few hours.
I checked out, and then as I got into the elevator I felt the sensation of liquid running down my leg. I looked down and noticed that a few dark spots were appearing on my pants. I thought it might be some of the lidocaine that they injected or something, so I stopped in the bathroom. Turns out I was bleeding pretty significantly from where the mole was. So I slapped some paper towels on it and walked awkwardly back to the office to get bandaged.
They took care of me and apologized, but in the end they took an extra hour of my time, ruined a pair of pants, and caused me a significant amount of stress.
They might do good work but I am not going back to the office again. There are other dermatologists in this city.

When I called to make the appointment, the receptionist was polite and professional. When I showed up I was asked to fill out the usual paperwork. I was given the option if downloading the forms, filling them out and bringing them with me, but I decided not to. The office is clean and modern but not «overdone» like some medical offices. The practice seemed busy, but I only had to wait about 10 minutes. I met with Dr. Koch. She was very professional and knowledgeable. I would describe her a pleasant but not overtly friendly. But, this was my first time seeing her. Overall it was a very positive experience I would highly recommend this practice and Dr. Koch.
Update 11÷7÷14
I have been back to see Dr. Koch for treatment two times since my original review. I continue to be impressed by her. She must have read my last review because was much friendlier the last two times. I will up my rating to 4.5 stars

Yay! Finally a doctor’s office that treats its patients well. Friendly front desk and checkout staff, super nice scheduling staff on the phone. Their office runs like clockwork — I never had to wait more than 10 minutes for an appointment. In and out on time!
Dr Koch is very nice, thorough and takes the time to answer any questions. Same for her assistant. The office followed up on test results with a phone call to my cell phone and immediate suggestions on how to follow-​up. Couldn’t be happier with how they treated me.

Why can’t all my doctor visits be this easy?
I was given an appointment within a reasonable amount of time, and when I went in today everyone was very nice. Dr. Koch and her assistant (Jennifer?) were especially warm and professional, and they worked well together to perform a thorough exam and answer all my questions.
What’s better than a friendly doctor’s office? An efficient doctor’s office! The waiting was minimal, and I was in and out in under 45 minutes!

Dr. Chang, of Integrated Dermatology of K Street, also sees patients here, at the other branch. Same great service, same awesome staff. Office is clean and professional. My friends know how much I love Dr. Chang, so there’s not much else to say, except that she’s awesome and you should use her. Now you just have an option of location.