Han Cleaners

They lost my suit pants, didn’t deliver items back to me on time, and overall incompetent staff. Not worth it, go somewhere else

This place is terrible! If you are looking for a dry cleaner/​shoe repair do NOT go here! I had two pairs of shoes fixed and it was $ 57. I could have bought two new decent pairs of shoes for that price! When I was told the total, I said it was okay and just asked to make sure that they stand behind their repairs– and would fix it if the heel were to have issues again within like a week. And the woman said no. They do not stand behind their service and they do not care for the customer.
Definitely do not go here, there are better alternatives!

These people mix up orders and lose clothes. I’m going through my closet right now trying to figure out what skirt I lost by using them.

Very convenient location and the staff was nice. I have taken my shirts there for a while when 2 shirts came back that had shrunk so much the buttons wouldn’t button anymore, almost an inch off from top to bottom. I’ve taken these same shirts to Han before and decided to take them back and ask them about it. I was told this just happens sometimes and that was it, my problem. While I understand that sometimes things happen, I don’t understand not feeling a bit responsible and at the very least refunding the price I paid for them to ruin my 2 shirts.
I won’t go back there anymore.

Tailoring I got for my jeans were okay, but the seam at the bottom was invisible. It just made them look weird to be honest. I should’ve paid the extra $ 12 to have the original hem done. Also had three shirts cleaned. All of them had wrinkles creased on the front. Two of them were so bad I had to get them re-​cleaned and pressed at another place. Definitely won’t come back here again.

Um, yes. After many many bad dry cleaners (and then a lot of cheap mediocre dry cleaning at Zips), I’ve settled on Han — this place is fantastic. Sure, it’s over-​priced (as Andrew H. says), but not as overpriced as the other dry cleaners in upper Northwest, and my clothes actually come back clean (as opposed to Zips where my clothes *look* clean but on closer inspection, aren’t really clean).

Generally satisfied. Things come back clean. The Korean lady is friendly. An order got messed up once, but I forgot to pay them once so Even Steven. It’s close to the metro.

I really, really want to like this place and have it be my go-​to place for items I don’t trust to Zips, since the other dry cleaners in the area are a bit pricey. Han Cleaners is not Zips, but is well within reason — I usually pay $ 5 or $ 6 an item. It is owned by a very sweet Korean woman and has a great family feel. Every item I’ve taken there has come back in perfect condition, with one glaring exception: I dropped off my nicest pair of work pants (purchased at Zara in London 2 years ago as part of my very first and as of now only pantsuit — hence, no way are they going to Zips) on a Sunday to be cleaned and hemmed, and was assured that they’d be ready Tuesday night. When I came by Tuesday night, the other items I’d dropped off at the time were ready, but my pants were not. The owner apologized and said to come pick them up in the morning. No problem. Except when I got there in the morning, she could not find my pants. When she finally did, they were crumpled in a drawer, having been neither cleaned nor hemmed. She said she’d «forgotten» them and would have them done by noon. I’m willing to cut small business owners quite a bit of slack, but this struck me as fairly ridiculous. This is the only problem I’ve had with them, so this won’t permanently deter me from going there, but suffice to say that this did not make me happy, and I may end up coughing up a few more dollars to go to Rhode Island Cleaners to ensure that my pants are not shoved in a drawer and forgotten about.

it’s been just over a year since the last and only post for the cleaners… and i can see why. who really Unilocal a dry cleaner?
so i figured i’d give it a shot. i don’t really have any problems whatsoever with han cleaners… though i do think the prices are a little high for dry cleaning. but i’ve been to the american valet right up the block… and they charge even more. the service is always pleasant and i’ve never had any problems with my clothes or tailor requests. so if you’re an au student or tenleytown local, i’d trust han cleaners with my clothes any day.

I adore this Korean-​owned dry cleaner — Han’s Dry Cleaner Shop. Even though I live in Van Ness and have access to about 4 dry cleaners within blocks of my apartment building, I –still– come here in Tenleytown.
The owners are super friendly and always remember me when I come in. I most recently came in to have some shirts dry-​cleaned and 5 pairs of pants tailored (~$ 15/​pant). All were done on time and were the correct length. I had also previously come here to have my bridesmaid dress altered 2 summers ago and it was only $ 45!
Once I find a place I love, I’ll be loyal and go there when I can. Han’s is one of these places and I’m glad they’re around.