Five Guys Burgers and Fries

We came with a group of 80 people and their customer service was incredible. They went over and beyond what they needed to do for us. Highly recommended.

You’ve been to one, you’ve been to ‘em all. Absolutely heart stoppingly delicious just like Five Guys is every time.
I hit this place up at 11:30 before the lunch time rush and get my food quick. You wait until noon? I don’t know what happens, but in DC you’ll be quite the gambler if you do.

I have been to many Five Guys locations in the country. This one has very lackluster service. You stand in the line and you don’t feel like you are welcome because the staff are always chatting among themselves, joking and laughing about something without even looking at you. This happens every time. It is very unprofessionally run even though the burgers are okay. It is hard to mess up the food anyways. The guys need to be trained on customer service.

one of the best burgers i’ve ever had. you have a lot of choices for toppings and the hand cut potatoes fries are so fresh and crispy. The service is quick and you don’t even have time to eat the free peanuts. It’s a good choice for a quick american lunch.

I love 5 Guys and this location is a well run example of the brand. The burgers are hot and made just the way I want. The fries are perfect, crisp on the outside and soft on the inside.

It took me a while, but now I can finally say that I’ve been to a Five Guys. After hearing about them for years, I always meant to go, and after a tour of the White House, I decided to swing by here for lunch.
I was extremely confused by the six sizes of burger. They have three (I believe the options were hamburger, cheeseburger, and bacon) listed under the «little» burger menu, and the same options on a separate menu without the «little» specification. I found out later that «little» means one patty, and regular means two. If they changed the categories to something more descriptive (like, I don’t know, «single» and «double»), that might generate less confusion. Initially, I thought maybe «little» meant kids’ size, which it certainly wasn’t (unless you’re a very hungry kid).
A little hamburger and a little fries came out to a bit over $ 7, and was enough food to feed me for two meals. The fries portions were very generous — they filled a cup and dumped an extra helping in the bag. The «little» burger was also a decent size, despite its misleading name. They slathered the hot sauce right on the patty, adding to the flavor of the meat.
Toppings are all free. Jalapenos are raw, so order if you’re daring. Five Guys is remarkably similar to Z Burger, but Z Burger has a longer list of toppings and more extensive milkshake list. I think I prefer Five Guys though, because limiting the toppings list means their employees have greater capacity to do fewer things well, instead of being spread too thin managing various toppings.
Also, free peanuts! This location was pretty fast with completing my order, but it was also nice to snack on some peanuts while I waited for my food.

After a long day, and a great fireworks display in our nation’s capital, my family and I decided that we wanted to grab a quick bite to eat. We decided on five guys, pretty much because it was on the way and it was the only option.
We walked in to a busy restaurant around 10:20PM. My daughter and wife had to use the restroom, and waited in line while my son and I had to find clean a table because nobody was proactively doing anything to make the restaurant look presentable. My son and I cleaned a table and waited. My wife and daughter came from the restroom and told me how disgustingly dirty it was, and there was no toilet paper for them to use. My son then used the bathroom and said there was no paper towels left either.
This was not our first time at a five guys, and my daughter loves the peanuts. We couldn’t find a box. I went in line and was rushed, one guy was manning 2 registers, literally. He rushed me through the order, but thank god I thought ahead and had written down my order so I would get it right. The food came out correctly, with the typical disgusting grease soaked paper bag of burnt fries after a long 10 minute wait, and my family started eating.
After I finished eating, I found a box of sealed peanuts, and went to open them because clearly the staff was too busy to do this for the customers. I was immediately yelled at by a young staff member that this was for tomorrow. Funny that they would yell at me for this, but weren’t around when I was trying to ask for peanuts. I asked why we couldn’t have any peanuts, and he said it’s just for tomorrow. I wanted to speak to a manager, and had to wait in line to talk to him. He was extremely rude and said that after 10:30PM they do not open peanuts because there is a different crowd. I am not sure if that’s when the elephants come, but the crowd seemed alright by me, especially since it was after the fireworks and there were more families than club goers.
Just prior to me leaving, I had to use the restroom… I walked in and found blood and crap soaked paper towels in the garbage and about 20 feet of urine soaked paper towels on the floor next to the toilet. This place was a complete disaster.
All said and done, I will not be stepping into a Five Guys again. This place, especially, was unprofessional. Nobody knows how to manage this place and it needs to be watched by corporate during busy events for this particular reason.

I’m working a project close by, so I’ve come here way too often over the past few months.
When I first came here, I was pretty excited and upbeat, but the thrill has worn off.
The best value remains the breakfast sandwiches where you can add a burger patty for a $ 1.
1, The staff… so-​so… I’ve had issues calling ahead for orders, I’ve grown tired of hearing their well trained script about whether I want fries, and then whether I want a drink; at times the wait for your order can seem extremely long (I’ve never known it took that long to fry a hotdog, the wait for burgers can be short or long, seemingly unrelated to the number of customers waiting). Seeing them scrape the grease and residue off the grill, taking a toll…
2. The fries have lost their glamor. Although they now offer a cajon seasoning, the fries in the paper bag still leave the bag soaked with grease or whatever, totally unappetizing. The fries themselves are far from uniform, some taste better than others within the same order.
3. If you order a number of ingredients for your burger, it can result in a very messy result, which I attribute in part to the speed by which the staff puts it all together. They may have the routine down pat, but the speed by which they put together the final steps, leaves an unappetizing surprise when you open the aluminum foil…
4. The shakes are incredibly overpriced. Way overpriced. Did I say overpriced? Way over…
5. I suffer ill effects from eating there 10% of the time, which is 10% too much. I know, I know, I go back cause it’s so convenient and their hours are great, including on weekends, but I’m coming to the conclusion that my love affair is coming to an end.
There must be somethin’ at the grocery aisle at CVS that can hold my hunger, when nothing else is open in that area except Five Guys…

This place used to be alright but now they allow their employees to sag while handling food. I’m disgusted. I just came from Five Guys and the guy handling the food has his entire butt outside of his pants. If your waist size is 34 why would you buy 32 or 30 only to bring your pants right up to the bottom end of your buttocks and then handle fries at work! Uck!

Five guys, great food at affordable prices. Menu covers it all… grilled cheese, BLT, hot dogs, burgers, and fries. Quick, helpful and friendly service. Line may be long at times, but it moves very quickly. Location is right nextdoor to the McPherson Metro station entrance.

I went to the Five Guys in McPherson and ordered a bacon cheese burger with everything except no mayo and added jalapeños, but when I got my burger it had mayo and no jalapeños, despite my receipt having my order written correctly. I was in a rush so I didn’t have time to ask for my correct order. I really like Five Guys and have had great experiences with the ones in Courthouse and L’Enfant. However, I won’t be going back to this one.

Worst experience ever. I hope this message reach owner of this place. It’s time to change your manager. As a costumer I was pretty upset when manager asked us to leave, because they was closing. Manager and rest of the staff surrounded us and pushed me and my friends to eat faster and at the end they just kicked us out. (Because it was one minute after 4:00 a. m). I’m really disappointed about this place. Burgers may good there, but you just can’t kick people out while they still eating.
I do not recommend to go to this place and as a costumer I will spread bad word about this place, because of wonderful staff and manager who works there.

Good food — cooked the way Five guys cooks their food. Nothing special about this place except that it’s busy and the after spot burger joint. I only come here after a night of partying and the food always hits the spot.

One of my favorite burger places. Great juicy burgers! Place to go if you like meat in your burger. I am from LA and now there are five guys in Southern California. But I don’t know what it is… they are not as good as the places on the East Coast!
Throw in free peanuts and an option for sweet potato fries.

Ok. I gave it a try as I’m Californian and these are still rare there while In-​n-​Out is everywhere. And I hate to burst y’alls bubble — this doesn’t even come close to In-​n-​Out. Was everything obviously fresh? Yes. Cooked well? The burger, yes. The fries? I tried the Cajun fries and while I liked the spices, most were limp and many were soggy! That’s a fail in my book. There was also something very key missing from the burger — seasoning! There was almost none. And the cheese tasted a little off to me. Sorry, folks. If you haven’t had the opportunity to experience In-​n-​Out yet, find one and prepare to have your mind blown. For those daring to think this can even compare? Years of being on the east coast must have dulled your tastebuds. Sorry.

Five guys burgers are just something else. I always get the bacon double cheeseburger with everything. Patties are freshly grilled from non frozen meet when ordered. Toppings are always fresh and the burger comes tightly wrapped in foil, which makes eating very easy, just peel as you go.
Fries are always on point, and cooked In peanut oil, which adds to the amazing flavor. I have never been disappointed in any five guy burger I have ever had, and I consider it the best fast food burger on the market.
I would give this place 5 stars but this location is always busy and parking sucks, so had to give it a small ding. But I assure you, if you don’t like this burger, u just don’t like burgers In general.

Delicious! I ordered the Beacon Cheeseburger. It was nice and juicy and perfect. The fries were great, too. I also got a chocolate shake for desert, mouth watering!
I wouldn’t recommend getting bacon, though. Just get the regular cheeseburger and you’ll be better off. Adding it costs an extra dollar and they only gave me one piece… Other than that, great place to have a meal!

We all know the burgers are spectacular but who would’ve guessed adding eggs could so wonderful. That’s right a bacon burger with egg is my breakfast. Don’t judge me because I love good food. If your ever near a five guys in the am goes I suggest stopping in for a breakfast sandwich and l am sure you will be back. I really enjoy this treat. Not my every day meal but when I feel like something heavy in the belly it’s my choice.

I always become hesitant when I enter five guys and see $ 5.29 for a little bacon cheeseburger and $ 7.29 for a regular bacon cheeseburger. I immediate think of the days when Wendy’s had the $ 0.99 junior bacon cheeseburger and how years later we’re at a $ 5 and change for a «little cheeseburger». But then I order the regular bacon cheeseburger, add lettuce tomato pickles bbq sauce, and remember that it’s only money lol. These burgers are darn good, darn juicy, and darn large. This location is easy to get to as there is a ton of pay street parking, and it is quite metro accessible using McPherson Square. The staff was very friendly, place was clean, my order came out quick and exactly as I ordered it. They always give you a ton of fries, and while I never get any I like the fact they offer the peanuts. I’d come here all the time if my doctor wouldn’t side eye me. Customer service here makes this place stand out above other locations.

dayum, dayum, dayummmm!
I’ve eaten here at 3am more times than I’d probably like to admit and damn if these burgers don’t go down really well. Definitely one of the juiciest burgers you can get and even with the drunk people around its relatively quick and efficient. They’re always a security guard in there anyways.
Only thing that I didnt like is on my most recent visit the guy totally screwed up my order. For some reason he rang up a little burger with no bun… I guess he thought I needed to go on a diet? I was able to retroactively ask for a bun so all was good. but still. With that said that’s the only problem I’ve had in many, many visits.