Dixie Liquor

Great neighborhood liquor store with the feel of home. I’m visiting from California and as soon as I walked in, the staff was very helpful and courteous. They had everything I needed and the prices were great too. Thanks for the hospitality!

Its a beer store, they have beer. The customer service is good.

Worst service in my 35 years of shopping anywhere. The staff was either unable to or unwilling to help me look for a simple bottle of wine. Pinot Grigio isn’t typically a stumper.

got wrong change TWICE for simple buy. Cashier seemed v drunk. Business must just hang on despite dreadful service because of being in MD side of Key Bridge

Halfway decent beer and liquor selection. The staff is pretty spacey and not much help.

This tiny liquor store certainly doesn’t have the most extensive selection, but they more than make up for it with their convenient location. It’s very obvious that they cater to the largely georgetown student crowd. The prices are reflective of the area, easily 10−20% higher than surrounding stores. Their wine selection is minimal, and they’re usually out of the Malbec that I prefer.
The service is pretty hit or miss. I’ve gone in on slow nights and received personalized service where they even suggested wine pairings (apparently selling alcohol makes you an expert) and on other nights I’ve had the opposite extreme where I basically had to go behind the counter to get service.

This is my first Unilocal review. In other words, I have never had an experience positive or negative enough to warrant sharing online until now. My roommates and I got two kegs from Dixie for a party. Now, we received different beer than we had requested for $ 10 more than the promised price, without warning, but whatever: while this poor service was annoying, it wasn’t a big deal. Not first-​ever-​yelp-​review-​worthy.
However, what happened when we attempted to return these kegs was appalling. It simply wasn’t possible to do so, as Dixie wasn’t open during their posted hours, nor did they answer repeated phone calls or even have a voicemail message explaining the situation to customers. These attempts to contact the store in person and over the phone happened on at least three different days over the course of a week.
I know Dixie has many positive reviews here, and a reputation for outstanding service. While this may have been true in the past, my experience demonstrates that this reputation is simply no longer deserved. To the contrary, Dixie is the worst business in the District of Columbia.

Troublesome keg service. Unreliable. For the third day in a row, the shop’s been closed during supposed hours of operation. No answer, no machine for phone calls. Cannot return kegs, late fee inevitable.

Infuriating hours. Lied to over the phone several times. Horrible establishment for kegs.

Waited in line (or so I thought) behind a bunch of guys just talking to the many cashiers. When the cashiers finally noticed me they said, «Hey, move, we have paying customers.» and the other cashier said, «Eh, no such thing.» Okay. Then the workers started talking about having sex in their car. Jesus, I just wanted some beer! Should have just gone to Wisey’s. Dixie is fun and the owner is a local legend, but waiting around to pay and having to fight to get the attention of a cashier was very annoying.

This is the worst store I’ve ever been in. They threatened to pull a gun on me and refused to sell me a keg. They charged the person in front of me in line more because he paid in cash. I’ve never had such a horrible experience at any store in my entire life. I can’t believe this store is still in business. Don’t ever go here.

This place is an absolute joke. I called them
Not only a week before the SuperBowl but the day of to check their open times. At 11am their website said they were open– went, NOT open. We then called a couple of hours later and said were open until 6 went back again and waited 45MIN while the sign said they should have been back 20 min since the sign. TERRIBLE business. No customer deserves this disrespect

Closest place to get liquor

Binge drinking aside (i’m from Austin, Tx. i get it), for visitors to the area, it’s a great little store conveniently located at the end of the Keybridge. I was looking for a decent red wine, and was recommended one from Spain. Very Good !!!
Thanks ya’ll for the great recommendation!
Will definitely be back to Dixie, on our next trip.

Fun staff they know their tequila! Carlos!

So Dixie is as good as a liquor store can get. Wide selection, decent prices, and a staff that is like something out of a TV show (I’m thinking Blacks Books). They occasionally have tastings and are always willing to help you pick your poison. Its a Georgetown mainstay. The only thing that scares me is how close the buses coming off the bridge get to the building. Almost makes you need a drink.

Eek! Do not go here (unless you are a georgetown frat boy… in which case, go here).
Their prices are incorrectly listed on their website and they’ll refuse to honor those prices– even if you’ve confirmed them with one of their staff members.
Won’t be bringing our business here in the future.

I’ve read Unilocal for a long time but this is the first experience that has made me feel compelled to write a review. Dixie ripped my friends and I off.
We needed some kegs for a party and live in DC but not near Dixie. We researched the store with the cheapest/​best variety of kegs and settled upon Dixie. We thought we were getting one keg for 95 bucks and the other for 140, as well as two ice tubs for 3 bucks each. A different person than the one who ordered the kegs went to pick them up and when he got back with the kegs we realized he had been overcharged. To make sure we weren’t crazy we checked the website prices. The keg we thought was 140 was listed at 160 (the amount we were actually charged) so we decided to concede any argument about that one. However the keg we were charged 110 for was listed at 95 (and still is as I write this review). We were also charged 5 dollars for each ice tub instead of 3. We called to try and get our 20 bucks back and the person who picked up rudely stonewalled us. He kept asking for the name of the person we ordered the kegs from, and when obviously did not know such a thing he just repeated that he will not help us.
I understand that mistakes happen and updating a website is probably not a liquor store’s top priority but given the rudeness we experienced when pointing out the issue I would never recommend this store. Get your kegs somewhere else or risk getting ripped off.

Short version:
–Their website lists inaccurate keg prices
–They came up with a bunch of bad reasons not to reimburse my buddy the difference
Novel version:
A week or so ago, I called up Dixie to place an order for a couple of kegs. While on the phone, I asked if their online prices were up-​to-​date. They explained to me that their website was out of date, and that the kegs might cost $ 5 – 7 more each. No big deal, I thought, that still makes them cheaper than Metro Wine & Spirits, their much more convenient (for me) competitor.
I had my buddy go grab the kegs, and when discussing reimbursement realized that he’d been charged significantly more than I’d expected. I checked their website again, just to make sure that I wasn’t crazy, and found that they’d charged us $ 15 more than listed on one keg, and $ 2 more than listed on each ice bucket.
(The price of the second keg was listed as $ 20 more than I’d remembered; they probably updated their website on that one, or I just misread the price initially. No big deal either way.)
I felt bad about this, since my buddy hadn’t known how much we thought we were paying, and ended up being out a couple extra bucks as a result. I figured I’d call them up, explain the price miscommunication, and ask if they could refund the ~$ 20 on the first keg and buckets, particularly since we’d gone to Dixie only because of what I thought was a lower price. I thought this request seemed pretty straightforward and reasonable, and expected a 2 minute call where I explained the situation, gave the guy my buddy’s credit card #, and had the price knocked down to what it was listed online (or $ 5 – 7 more).
When I explained this to the guy on the phone, the first question he asked was who I’d spoken with the week prior. i didn’t know, and explained that probably 95% of people who call up a business have no idea who they’re talking to. To me, this didn’t matter at all – the miscommunication happened regardless – but he kept on saying that he couldn’t help us out unless I told him who I’d spoken with.
We proceeded in circles on this point for a couple minutes, with me getting progressively more irritated. I explained that it’s bad business practice to fail to upkeep the prices listed on your website. He seemed to think that I was accusing them of maliciously misleading consumers. I explained that I was actually accusing them of negligently misleading consumers. Again, as a misled consumer, it didn’t matter much to me whether it was malicious or not.
I realized I was getting nowhere, spent the next 10 minutes telling my friends about this injustice, then got on with my life. Until coming back to write this novel, that is.
I’d recommend that you not go here, but if you must, make sure you go out of your way to confirm the actual vs. internet price.

similar complaint to previous ones. dropped keg off while other beer was being delivered. Told me: don’t worry about it, you’ll be fine. find a charge on my credit card two months later…