Connecticut Family Dental

Very courteous staff that makes you feel welcome. They treat each patient like a person instead of a set of teeth. I have a pretty active gag reflex and sensitive teeth and they were very accommodating. Got a good recommendation on a few changes to my oral hygiene routine (ways to brush, type of toothpaste, etc).

I’ve never done a review whatsoever before. And I’ve never liked going to the dentist before. Dr. Jacklis and everyone at Connecticut Family Dental has changed all that. Not only am I writing a review for the first time ever, I am singing praises for Dr. Jacklis and the whole team as well! They are very professional, which is what one always expects from their dentist, but being warm and friendly and compassionate is going the extra mile! And so now, I can say, with all honesty, I love my dentist!

When I move somewhere new I’m always faced with one two-​part question, daunting and paradoxical, regarding dental health:
1a) If I’m going to get insurance, which policy do I get?
1b) Which dentist do visit, and which insurance policy do I obtain to support a visit to that dentist?
Some folks will say «Chris, those are two questions; please label them as such.» These folks are wrong. If you’re buying dental insurance independently and not through your employer, the field is wide open — DHMOs limit your options for a dentist, DC residents have a crappy selection of PPOs and they’re generally expensive and don’t even cover much, cash-​only ends up being costly even for some minor repair work. At each level, the question of which dentist you see will be there, and in enrolling in insurance, you’re likely to be choosing that policy with a dentist in mind and after already having called and confirmed that they’re accepting new patients.
Let me just boil down these universe-​ordering questions into a short piece of advice: if you generally are not in need of more than prophylactic visits, maybe some fillings or a root canal, enroll in a DHMO plan and go to Connecticut Family Dental.
1a) No annual limits on DHMO plans, you can plan around the costs ’cause they’re all spelled out right there for you in the plan guide, and no waiting periods for dental work. You pay some money and you get discounted rates on procedures that you then pay directly to the dentist. No problem.
1b) Connecticut Family Dental has a friendly staff, updated equipment, the dentist I saw was more than helpful and was a good combination of stern about my dental health but non-​judgmental about the fact that nobody’s perfect. When I called, the office manager was extremely courteous in explaining the pros and cons of the dental plans they take and made sure I knew everything I needed to for the day of the appointment. They saw me early because they had an availability and I showed up a few minutes before the appointment. They sent texts to remind me. Folks answered questions I had happily and the office is clean and conveniently located (it’s on the side of the building, not the main entrance). The dentist and I had a laugh or two. The dentist’s assistant couldn’t be more understanding of the discomfort from those stupid bitewing X-​rays. I could go on, but you get the idea…
Choosing a dentist is a crapshoot. I have known people that have gone to two, three dentists because they felt they were going to be swindled for more work they didn’t need. I didn’t have any reason to believe such nonsense would happen at this joint, and that combined with the good job they did in cleaning and going over the exam with me, makes it so I don’t have to worry about what kind of annoyances I’ll get when I next see the dentist.

I loved my experience at the clinic everything was very professional, neat and clean. The service was wonderful with no wait time. I highly recommend this place

I cannot say enough good things about this place or the staff. I had to have a very large amount of work done over a period of about 10 – 15 visits and I only ever had a great experience. Mary at the front desk is an absolute pleasure to work with. The staff was fast, thorough and made even my major procedures almost pain free. Absolutely wonderful.