Block Advisors

I want to give this office negative stars if I could. My husband and I went here a month ago to get our taxes done early because we were going on a trip to europe. We met with Michael Nermesian, whose middle name should be manuplative liar. We laid out everything we needed done as we have had everything done through a cpa firm but it was costly and he told us it would cost $ 420 and would be ‘no problem’ and done within a week. HA! every few days we would call him (not him call us) and he would ask for another piece of information that he needed to get things done (later found out none of the documents were necessary). Then he told my husband they were ready and my husband went in at 10am on a saturday and of course nothing was done because again he needed something else! I emailed him whatever he wanted immediately and he told my husband to go take a walk and he would look at the email and finish and call him. 2 hours later no call and when we called we got no call back. So we showed up and he didnt even open the email! and of course when he did he said he needed something else! i had it in my email and i said ok ill send it now let’s finish and he said no go home and send it to me (trying to get rid of us because of course again he didnt need the informaton and he didnt know what he was doing) i said no, and i sent it to him. He opens it and then jus starts flipping through pages as if he had no clue what he was doing. 10 minutes later, he asks us to get coffee at starbucks and come back in 30 minutes. At this point we obviously got frustrated and I said only if he guarantees it will be done. Then he says come on MONDAY!
I call and speak to the manager on Monday (Pamela Smalls — another piece of work) and she tells me to that everything is ready and to come in Tuesday at 6 to meet with her. Mind you we are leaving for vacay wednesday morning and now I have no time to do the stuff I had to get done before our trip for this nonsense. We get there and she has a client. We wait 40 minutes when she comes up and acts like she doesnt know who we are. We give her a brief synopsis and she calls of Mr. Nermesian who starts lying and arguing with us saying we didnt give him what we were supposed to. when we asked what and if he ever called us to ask hes like uhh i dont remember, my mistake. He also still doest have it ready for us. So we sit foor another two hours going through the forms — he has spelling mistakes and wrong addresses all over the return. Then he hands us the state tax form that we told him not to do but he did anyway and tells us that is free dont tell my boss.
Then the bills comes — $ 650!!! I was like no way I am paying this for this service. So he calls Pamela Smalls over and tells her he gave us $ 20 off and that he gave us the tax form that costs 80 for free! umm, did you not say that was a secret? (so manipulative! Her response — well what do you want to do? do you want to go somewhere else? ARE YOU KIDDING ME? she then starts gathering our stuff together and handing it to me to basically tell me to get out!!!
So we left and now have to file an extension and go to our original cpa to get things done — all the day we are leaving on our trip. WORST PLACE EVER!!!
STAY AWAYYYYYYYYYYYYYYYYYYYYY!!!