AMC Mazza Gallerie

Sub-​par theatre-​badly in need of remodel.

Small movie theatre above the mall, and parking won’t ding your budget if you don’t mind hunting down a residential street a few blocks out. Cheap matinees, polite staff, less than clean bathrooms. That said, sound quality here is more reliable than at the Bethesda Regal (as loud but doesn’t cut out), and the bar-​adjacent theatres (auditoriums 6 and 7) have spaciously posh seating. Temperatures run a little chilly, I usually bring a light wrap in summer.

This theater is a renovated one to bring in new décor and a bar, but, some of the old problems continue. The staff seem to be somewhat unfocused but very friendly and helpful when you interact with them– seems like a paradox, but it is what it is.
The snack and beverage selection is amped up with the bar, but otherwise is typical AMC food offerings. The popcorn is pre-​bagged, which is never super exciting. The prices– yes, they are what they are.
The parking is a garage or find street parking, but you can get validation for the Mazza Gallerie parking. It is, however, very convenient to Metro.
Because it is at the top of the Mazza Gallerie, it’s odd to get all the way to the top, but you’ll manage.
The bathrooms are not plentiful at all, so be warned when you go to them at movie’s end.
The seating is alright, more comfortable than older theaters, but not anything spectacular. The movie picture and sound quality are only mediocre.
A decent option if you Metro or already there or aren’t picky, but… I don’t think it’s all that great.

MOLD smell. Saw Concussion last night in Theatre 3. The theatre smelled strongly of mold. Strong enough that it hits you in the face when you walk in. I briefly thought it might be a gas leak it smelled so strong. I thought I might get «used to it», but strong enough that several times during the movie it hit me again taking me out of the experience. Clean the theatre!

I’ve never heard that you need to be 21 to be in a theatre because there’s a bar even if you won’t buy any drinks from it. Stupid.

The staff was amazing! I took my son and 12 of his friends (11 and 12 year olds) there for his birthday to see A Force Awakens. The manager allowed us to go into the party room early, as well as enter the theatre early so we could all sit together. From tickets to concessions, it was an amazing visit carried off without a hitch. Can’t say enough good things about the staff. Their level of customer service is unmatched. Bravo!

Very nice, convenient theater. well run, efficient staff, clean. wish they had more of the foreign /​arty type movies that they have in Bethesda Row, but i believe that this is not within the powers of local management.
There are several good restaurants around, and there is underground parking, so it’s pretty do — able most of the time.

Great location 2 blocks away from the Friendship Heights metro. Not quite as nice as the Georgetown Waterfront theater, but it’s definitely older. Cushy seats and really nice staff! Went to an advanced screening of Macbeth and really enjoyed it!

In the words of the great Alicia Silverstone in the 90s teen classic Clueless, [Mazza Gallerie] «…is a full-​on Monet… from far away, it’s ok, but up close it’s a big old mess!» That long escalator ride up from the garage is quite regal (hello Niemans. oh hey Saks). But once you reach that penthouse theatre all the greatness disintegrates.
Immediately I noticed that the movie selections are very limited. Only a handful of options compared to other theatres; which I suppose keeps the traffic down.
The concession stand is sooo slooow. I did notice that the man who initially checked the ticket stubs ended up behind the snack counter. So I’m assuming that staffing might be an issue. I ended up spending 20 minutes in line for a hot dog and chicken tenders… after I ordered. And the gentleman failed to add my raisinettes to the order (which may have been the universe sending me a message).
I thought it was cool that there was a bar in the back. I didn’t like how the boyfriend couldn’t purchase 2 drinks at once. Maybe it was his baby face, but I had to leave the theatre and pick up my drink that he already purchased to prove my existance (bizarre). Inside the theatre was pretty standard, nothing spectacular. The theatre validates parking, only you wouldn’t know that unless you went looking for it. There were no signs pointing you to the counter. I just happened to discover the line while waiting for the beau to come out of the bathroom. So luckily we only paid $ 2.00 instead of $ 9.00.
Overall, I don’t see myself leaving the city to pay to watch a movie at Mazza. There is literally no incentive. But if I find myself trying to kill time after a great Maggiano’s feast, then sure.

Not my preferred movie theater. I only come here for the free pre-​release movie screenings. Other than that, there is nothing special about this theater to drive all the way to Friendship Heights to watch a movie, especially when you have to pay for parking at all of the surrounding garages. The garage directly below the mall validates up to 3 hours. However, some new movies run longer than 2 hours and you have to consider getting there early to claim good seats so that may take you slightly over the time, which will cost you ~$ 5. It’s one of the older theaters in the area. No reserved seating or reclining leather seats. Typical concessions. They serve alcohol in their Club Bar, which is located towards the back of the theater. There are two bathrooms, but very few stalls.
It’s located inside of the mall on the top floor. It’s metro accessible and has plenty of restaurants in its vicinity.
Don’t forget to sign up /​use your AMC Stubs rewards card when you buy tickets and concessions so you can rack up points!

This theater is pretty nice. I was invited to a screening (not by Unilocal) and barely made it on time. When I got there only the seats in the front section was left. Thinking back to the movie experiences of my youth, I just knew that a night a neck pain was in my future. Imagine how surprised I was when these seat went back. No neck pain at all. Concessions are standard and the restrooms were clean. No complaints at all.

This theatre blows pretty huge chunks. There were only two people working concessions 10 minutes before showtime, so the line was crazy long. When I placed my order, the cashier forgot to add the two hot dogs I asked for — so she rang them up and handed me my receipt and said «okay it’ll be about 20 minutes.» What?! I can make a hot dog faster than that! What takes so long, do you need to go slaughter the pig?
So I say never mind, give me my money back and we have to wait for the manager who is teaching the other cashier how the register works. Finally get my refund and then realize my popcorn is cold. Sorry, but for $ 6, you could at least make the food decent. I requested fresh popcorn which they didn’t object to, but of course this held the line up more. I’m not sorry to be that guy, because when a popcorn and a soda costs $ 11, I think it’s reasonable to expect it to be some damn good popcorn and soda.
There was only one bathroom for all 7 theatres and it only had one urinal and one stall, so there was a line even for the men’s restroom.
This place is poorly designed by a company that is clearly out of touch with what moviegoers want. The business model at Alamo Drafthouse is much better and you actually get a hot, fresh meal or snack for your money. It’s absolutely worth the drive. I only ever come to AMC for the free prescreenings when I happen to get tickets. I’m absolutely done giving AMC any more money than I need to. I also reached out to their staff on Twitter about my negative experience but they didn’t respond, so clearly this company doesn’t care about its customers.
2 stars because all of the employees were polite — it’s not their fault that the company doesn’t give a shit.

I don’t know why I came to DC to see a movie when in NYC, I can get cheaper tickets from work and the movie theaters are ten times bigger.
I watched Trainwreck (highly recommend!!) here and it was probably my worst experience in a movie theater. Sure, the movie time was 7:30 (although they said they had a 7:50 time on Google, but I guess it was wrong…), and I showed up at 7:30. It was so crowded because the theater is so extremely small, that I sat in the front row (you know it gets bad when you have to sit in the front row…).
But the most disturbing part of this, that has never happened to me in New York, was that when it came to buying tickets. Because they were serving alcohol, they were carding everyone — even if you didn’t buy alcohol. Being as forgetful as I am, I didn’t have my ID and they wouldn’t let me in the movie. I’m not even consuming alcohol or purchasing! What is this? So I just bypassed that by buying it at one of the ticket machines. Thereby not needing to deal with this non-​sense practice. I understand if it’s rated R and you’re 13, but seriously? Never had this happen to me.

I went there for a sneak preview. The theater is not that big. So there are not many bathrooms. Parking lot costs $ 9 for 2 hours. After the movie, 2 elevators and 1 escalator were packed. I could not find stairs.
Good things are… It’s clean. The building has TJ Maxx, William Sonoma, etc… So a good shopping spot;)

Good customer service at the Ticket Counter with renewing my Stubs Card, but ended up leaving half through the movie, couldn’t flow with the plot.
Glad to see Zoe Kravitz doing her thing & I like Tom Hardy, great actor, didn’t take to the whole impost-​apocalyptic film. Nice filming location of Namibia though.
Not too similar to the original Mad Max of Mel Gibson & Tina Turner… I digress.
Even though the Club Bar was closed, I appreciate the effort of one of the crew members trying to fence me a glass of wine. :-)
I’ll be back in the movies for San Andreas.

Other than the parking hassle, AMC Mazza Gallerie is a decent movie theatre. It’s not new but the quality isn’t bad. There are several restaurants nearby, such as Cheesecake Factory, but again, there is a parking issue. If coming by metro, it’s easy to go for dinner and a movie.
Regarding movie timings, definitely check the day of and even a few hours before because we had made a plan and checked timings only to arrive and find the movie was rescheduled to an hour earlier so we missed it… A bit annoying.

This is one of the older AMC cinemas in the area that I don’t think they had ever done any sort of update to the place. I’ve been here numerous times for screening and I can’t say the experience has always been pleasant. The concessions stands takes forever to go through it. On average I’ll have to wait for 15 minutes to get through the line for my popcorn and soda. They have 3 counters but it typically have only one or two cashiers. If someone decides to order a chicken tender then your wait is increased as the attendant then have to prep it and pop it into the microwave oven.
Like the other Unilocal reviewers had mentioned the restroom condition is pretty bad some days. It’s a small restroom. The wait gets really long and the restroom conditions get worst with the high traffic after a show.
Watching a movie here is generally decent. The cinema seats are always clean. Movie start on time without delay. There also isn’t any movie goers that yells or share their comments during the movie like the movie goers at Regal Cinema Silver Spring.
Remember to take your parking ticket with you to be validated. Make sure you leave the garage after your movie because the validation doesn’t take into account of some of the long movies that we get today. You pay $ 2 up to 3 hours with validation and then the price goes back to normal, so if you leave after 3 hours and 1 minute you get hit with a $ 12 parking. Street parking has meter enforced until 10pm with free parking on Sundays or holidays. If you come after 6.30 PM on the weekdays you can park at most places on the street up to 4 hours for around $ 7 dollars. Make sure you read the parking signs to know how long you can park.

Wow just finished watching the prescreening event for The Judge. It was amazing! I highly recommend that everyone see it. Well directed, great acting, it was wonderful! I heard about the prescreening through Unilocal.Thank you so much Kimberly for letting Unilocalers know in advance about getting prescreening tickets! The event was so much fun, I got to meet lots of new people who apparently go to these various prescreening events every week. The majority of them had already seen Gone Girl (they said it was great) and the guy sitting next to me said his friends were watching Dracula at a different theater. Wow! I am so glad I got to be a part of this prescreening elite crowd. :)
The theater was pleasant. Located on the third floor of the Mazza Gallerie, it is secluded from the rest of the mall. It had a nice elegant class to it. I waited in line for about an hour for the film. It is a small theater with only two stall bathrooms. I really liked looking around at the shops we passed to get to the theater. I wish I had more time, but I had to wait in line in order to get good seats. The theater show room itself was nice and big, with comfortable seats and plenty of leg room. I would see a movie here again in the future.

The movie theater validates your parking ticket but you still have to pay about $ 2 – 3.
The theater is not anything special and the seats in the theater were not as comfortable as expected.

I’ve been here several times. I’ve never had a run in with the employees, so I can only speak to the uses of the facility.
The aisles and restrooms are aways clean and the movies always start on time. I’ve never had an issue with noisy movie goers and the slushies are always cold. Overall good movie theatre.