David’s Bridal

Today we went for my very first brides dress shopping experience. We worked with Stephanie, a young girl in her early 20’s, I am saying that because I believe there were two of them. I went there not knowing what I wanted, but knowing what I didn’t want. She was patient and kind as I maneuvered my way through all the white. She was honest with me and it was nice to get a strangers/​professionals unbiased opinion. We had a very good shopping experience and I would recommend her. She knew when I was getting overwhelemved with choosing a veil and she gave me the support to allow me to come back another day and figure that out.
Long story short, I found my dress and want to thank Stephanie for her support and guidance.

I had a very wonderful experience here today. I was looking for a prom dress. It’s very late to buy one, so they didn’t have the one I had my heart set on. However, I ended up finding one in a very nice color and it is comfortable and fits me beautifully. I’m a bigger girl so it’s hard for me to fit into things. I was complimented and helped. Everyone was very kind, and they made me feel very comfortable. Often, people make me feel unwanted since they’re miserable where they work, but this wasn’t the case. I went in and got my dress so fast. Fastest shopping experience of my life. Delfina helped me while she was helping a bride and managed to stay on task and she is absolutely amazing! If you can request her, do it. She really is wonderful. She’s kind, makes you feel comfortable, and she works hard.

I cannot get completely upset with DB. It is a department store for wedding dresses, after all. I came here with the lowest expectations on the planet, mainly from the reviews on here, and my friend telling me her slightly «meh» experience. My mother and I miraculously had a weekend together, and went to DB after making an appointment online.
Just for what it’s worth, my mom and I dressed up somewhat nice because we are not slobs. I am not sure if this played into how we were treated so well, but regardless, I do think it’s an etiquette thing. If you dress like a slob, you will be treated like a slob.
When we arrived, the lady at the front was very sweet and asked me if I would like to look around before my consultant came. I said «sure but I have no idea what I’m looking for», which is so true! It is a sea of white out there! My mom and I pulled up my pinterest page where I had saved some dresses I had liked, and went and pulled some that I managed to figure out with their category system in the store. My consultant, Delfina, came up to me and introduced herself, took a look at the styles I liked, and helped me with any other filler dresses or what I could possibly like.
Can I just say Delfina should run the whole store herself? She really should. The woman is magical.
Fast forward, I tried on maybe five dresses that first day? I saw one I liked on pinterest, but in person it looked terrifying. However, Delfina insisted on me trying it on… it was the most beautiful dress I had ever seen, I just couldn’t imagine it on. I was sold. I gave myself 24 hours and came back the next day to try on a long sleeve (hated it), and put back on that dress and had to say yes. I mean, it was amazing, the people in the store (the customers as well as workers) all would stop and say I looked amazing, and Delfina made the process seamless and painless. She was super sweet and instantly knew and understood my style.
Now, I came back a few times and luckily the lady at the front (bless her, I don’t know her name but I could totally be her best friend) was always the best part of the experience. Last time I came, I was with a bridesmaid and just wanted to try on a few dresses. The store didn’t have as many consultants so we were totally lost, but I do have to give you fair warning, my bridesmaid and I looked a bit crummy that day (had just gotten out of class) and we really were just trying on to get a feel for dresses. We weren’t there to get an experience of a lifetime, really.
Anyway, for what it’s worth, David’s Bridal has a decent selection. My dress happened to be one of their more «expensive» dresses, but there is something in every budget which is wonderful. Also, like I said, dress nice, present yourself in a decent manner, and pray you get Delfina.

We made an appointment for my sister for her prom dress. I am not sure why it is necessary to make an appointment, when no one even offers to help you. The dresses are not organized in an easily comprehensible manner. The staff comes across lazy and less than helpful. They basically kicked us out after never telling us they were closing soon… and my sister pretty much settled on a dress, and the lady that cashed us out took the commission… when my mother clearly stated that no one helped us. I will be calling to inform them that this lady did not help us.

Only reason it gets 2 stars is because they did have a good selection of formal dresses. The last time I was in a David’s Bridal was in 2008 for my wedding dress (Evansville, IN). I had a Wonderful experience at that location! My friend and I made our appointment and arrived 30 minutes early. We was greeted nicely and said being early was just fine and they would quickly send someone to help us. Well that Never happened:/ thank goodness my friend went so we could help each other I suppose. If we didn’t need a formal dress so bad, we probably would have left. Next year we will not wait until the last minute so we can find more places to look. Being new to the area I thought this would be a great place. When the lady rang me up and ask who helped us and I said nobody, she acted so surprised. I was confused? All they workers in that place could tell our frustration but never once offered to help. She at one point just walked right past looking at her nails! I feel if these people knew we was fixing to spend $ 400+ between my friend and I maybe they would have been doing their job better. Sad!!! And… She didn’t even take my $ 20 off my dress and was at a lost on how to fix that issue. Long story short, Shop somewhere else. Seems like the Manager needs to have a meeting with her employees. Hopefully this place gets its act together.

Love Janelle! She takes all of your wants/​needs into consideration and won’t let you buy something you don’t look beautiful in! She’s got a great personality and makes the whole experience so much fun! I went to get my maid of honor dress on a day she wasn’t there and was NOT impressed with the lack of help I was given by other employees. Also I got a dress that I ended up returning because I didn’t like it. When I next saw janelle she right away knew I wouldn’t love my dress. And motivated me to exchange it for another one I was considering but couldn’t try on because they didn’t have it in store. I trust her that much!

In the store for over 40 minutes with my sister who is engaged. We did not have an appointment, but decided to look around. Her ring is prominently displayed on her finger (not that that should matter). We were clearly looking at wedding dresses and then bridesmaid dresses, and were never approached to see if we needed help or had questions. Eye contact was never made until 30 minutes in when I was told that I couldn’t have my coffee in the store. Even after the attendant took my coffee to throw out, she STILL didn’t ask how we were making out.
When we left, there were 3 employees by the front door, and none of them even said bye or thank you.
We will not be visiting this David’s Bridal to try on or purchase the dress my sister found that she loved, or for our bridesmaid dresses.

My sales lady Jenell was GREAT! Alteration lady VERY RUDE on 2 phone calls AND in person. could not find my dress. After 10 minutes Jenell did & kept apologizing. I kept telling her not to, as it was not HER fault! I spoke w/​the manager hoe Jenelle was amazing from the start & about the issue w/​alterations. She asked if I had an appointment w/​alterations, I showed her the 2 email confirmations on my phone & it seemed as if I was bothering her! I then gave Jenell a tip & took my dress elsewhere. OH, they also were just hemming the bottom of my dress a few inches & needed it for 4 weeks, which was cutting it close to my wedding date. I asked why so long, she said we can put a rush for $ 25 more (this was BEFORE this incident!)

One word: perfect! I tried on four wedding dresses and found the one I loved. I also found my mother’s dress and all the bridesmaids dresses on the same day. Erica was the best!

Similar experience to many other ladies… from the start of my appointment, my associate kept walking over to another bride to get her stuff even though she was being helped by someone else… don’t know if her gown was really expensive or what.
Then, after I tried on 2 dresses, she said «I’ll be right back». Like, walked away while I was asking her a question. 10 minutes later I saw her pulling a dress for yet another bride. At minute 12 of watching this girl help other brides during my appointment time, I just walked out, no one said anything to me.
Just to clarify? My party had 2 brides, 2 bridesmaids, and a mother of the bride. 5K just walked out the door. Sooooo… yeah.

Such a poor job of responsible consulting. My friend ended up with the wrong size dress after being told it was the «correct size» prior to alterations. After alterations, it still did not fit correctly, and we found that the size she needed was not available… hmmmmm

My best friend and I went here for her wedding as I am the maid of honor I was there for every fitting. Every time we were rushed by the staff. My best friend and I are both pregnant, and we informed the staff of this. My first dress that came in was torn up at the end of the dress. My second dress was the wrong size, but the staff tried to tell me it would fit. Knowing I’d be seven and half months pregnant at the time of the wedding I knew there was no way. I ended up ordering a size I was comfortable with, ignoring their input. My dress is finally squared away. The bride on the other hand, was assured her dress would fit fine being five months pregnant. Here wedding is less than two weeks away and the dress finally came in, they did not notify us once that our dresses were in, we had to follow up with them, thankfully we did. So now the bride has a dress that is too snug on her baby bump. They tried to get her to exchange it to a different dress they had in store which was marked up with makeup and other stains, the did offer to clean it but it was not what the bride wanted. so after arguing with the staff them saying they could not order her original dress in a larger size a manager came and quickly said the dress was in the warehouse in the size we need for her. Hopefully the dress is in 13 days otherwise the day is ruined Thanks to David’s bridal. Now keep in mind we’ve been aware of our pregnancies since January and end of February, plenty of time for us to shop and decide. If the pushy staff had as much knowledge as they have time to gossip about previous brides maybe they could have got something right. Absolutely horrible service, staff is the worst. I will NEVER go to David’s bridal again, and I will warn all brides I know.

Went to this location with my best friend, her mother and two sisters last year. I guess you get what you pay for, especially at a place like this. The staff was not very helpful, and even suggested that the Maid of Honor lose some weight to fit into a smaller dress. She is a very fit girl who had just run 15 miles that morning, by the way. The bride was very pleased with her purchase as she knew exactly what she wanted. It was not made into a special affair in any way, just another run of the mill dress fitting. If you are looking for something special, I don’t suggest coming here. The dress that was chosen for the bridesmaids was fine and held up for the occasion that it was needed for.

We went in over the Christmas holidays to try on Bridesmaid dresses. Sales help was virtually missing, althought she came by once in awhile to offer an opinion. It was not busy! We quickly found one the bride loved & were assured it was available. We put it on our list to save so the other bridesmaids, in various parts of the country, could order it at their local David’s Bridal. When they called to order it TWO days later, it was discontinued! Needless to say, we shopped elsewhere & would not consider buying anything at this store!

Helpful staff and seemed like a good selection of dresses for brides and bbridesmaids. It was very open a nice big store. I went to get a fun gift for a friend, bride sweats and a bride party game. They had a variety of accessories too.

I attended David’s Bridal in April of 2013 with my sisters mother aunt and friend to help my sister pick a wedding dress and find a bridesmaid dress for me. I never knew much about the store but because my aunt works for corporate and we could get a discount, we decided to use them.
We walked in and it reminded me of the closeout/​sale basement in the Macys Cellar. It was not clean, awful lighting, gross tiny dressing rooms, hectic chaos, unorganized, barely any seating for guests, no privacy, and overall very low end.
The bride was low maintenance so she dismissed all this and tried on the dress she liked and fell in love. Next it was the bridesmaid turn. For such a big store you think they would have a few selections of sizes and colors? Nope, you were lucky to find the style of the dress in your size, and there was NO WAY you were going to try it on in the color you want. Just need to open up your wallet and use your imagination.
I try on my dress (a size 8) and it fits pretty well. However, I am training for a marathon in May and I have already lost 10 lbs. I am assuming I will lose a few more by the time the marathon is over and the wedding comes so I was a little hesitant to order my dress 4+ months in advance.
While checking out, I explain this to the consultant Delphine «I am training for a marathon, I already lost a few pounds and I am sure I will lose a few more by the time I run the marathon, can I wait until after the race to order my dress»
And her famous response: «NO you need to order the dress now because it can take 12 weeks to come in. And you should keep running, no offense or anything. The dress was bunching up around your thighs»
ARE YOU KIDDING ME– I am 25, 5’6, 150 lbs, toned, by no means fat, and I had just run 17 miles THAT morning, and this STRANGER has the audacity to tell me i should keep running?
Mind you I did not ask for a critique on my weight, I asked her about ordering the dress a month later. It was one of the most out of line comments I have ever heard from some ones mouth, never mind from a bridal consultant.
Needless to say the dress came in TWO WEEKS LATER and they the nerve to tell me I had to travel down to their dumpy facility in Rhode Island to pick it up within a week. Delphine just wanted to make her commission right then and there.
If you want to pay 150 dollars for a bridesmaid dress you cant even try on in the right color, and if you want to pay 150 dollars to be INSULTED by a consultant, then please use Davids Bridal. If you want an enjoyable experience with nice people in a nice facility, please use some one else.

Not TOO much of a selection as they are currently having a sale. Overall a pretty nice place to check out.

I used this David’s Bridal to get a bridesmaids dress for a friend’s wedding and while trying on dresses for my own wedding. Both times I had an easy-​going experience with the people and the process at DB (Julie was my consultant while trying on wedding dresses and she was really great).
Obviously since they’re a chain business, they have very specific business practices that they follow — including info they give you, «spiels» they have to say, etc. They’re also usually extremely busy. I’ve visited 7 bridal salons (seems like oh so much more) in my search for the dress and can say that the quality of dress/​material is definitely the cheapest. My bridesmaids dress for my friend’s wedding started to pull apart at the hip seam shortly after I wore it. For some of the wedding dress prices, I definitely couldn’t justify spending that much money on a dress that isn’t top-​notch quality/​make.
Regardless, I’ve found everyone that I’ve interacted with at the Warwick DB to be pleasant and helpful!

I got my wedding dress here in 2006 and it was the first bridal store I had ever been to. I didn’t make an appointment because I was naïve and didn’t realize I needed one. It was busy, but they managed to get me in within 25 minutes. I had a good experience overall and the woman helping me was nice and catered to me trying on 5 dresses AFTER I had found the one I loved… just to be sure. They were helpful with the alterations I needed and I ended up getting my dress with 0% financing and was able to pay it off before the period was up.
Recently I came in to get a bridesmaid dress. I did come in on my lunch break during the week and it was empty inside, but they were very helpful and I tried on the dress in 2 sizes and was in, paid and out within 20 minutes. They said the dress might take 8 weeks to come in, but was at the store in 3. I picked it up and am very happy with the dress.

I am thankful I am not getting my dress through this establishment.
I picked out my bridesmaids dresses through Davids Bridal. It has been nothing short of a nightmare. Every bridesmaid that has gone to order their dress has had nothing but problems.
They had 2 colors in for my dresses, so I had a bridesmaid calling asking what color to choose… I thought that was squared away. So they had ordered a dress in the wrong color, so that had to be sent back. Then there was a sash that had to be ordered along with the dress, they did not put this on my file so the dresses were being ordered without this sash.
On top of the color issue and sash issue the dress was suddenly marked down and they told one of my bridesmaids this meant it would most likely be discontinued soon. Well that would have been nice to know!
My sister went in today to order her dress, tried it on with a consultant and had them order it. When she went to confirm they had the right information they had already messed up on her size.
I also was told something I needed to order was half the price it was when I went to order it, which wasn’t that big of a deal, but I spent twice what I was expecting.
I’m just glad I got the ball rolling on this and didn’t wait until the last minute to pick out their dresses. Also hoping I never have to deal with them again!