Piedmont Internal Medicine, P.L.C.

Some good Doc’s here but the office staff is a DISASTER! From accounts receivable, reception, appointments, and record transfer staff, they are just inadequate and make this a practice you want to stay away from. Not only did I have issues with all these areas and had to switch practices, they even made that difficult! They were supposed to transfer my records, did not complete, making me waste my time and money having to visit my new doctor twice because of this and they still had the gall to charge me the $ 16 even though I had to pay a co-​pay of $ 20 at my new doctor for a new appt. since they did not transfer the records. I complained to multiple associates at the office, none of them caring, just concerned about their $ 16 only, regardless of the service I received. Stay Away from Piedmont Internal!

My husband had been sick and needed to be seen right away. He did not care for the female Doc he saw… «said she was very unprofessional. I called one month later to change him over to a male Doc for a physical. The receptionist was rude to say the least.
He had to meet with the male Doc for a 15 min appt. Then after that I could scheduled a physical which is 45 min. appt. I understood that and we were trying to work with my husbands schedule and theirs. I was frustrated that it was going to be 2 months before being seen and she was getting ruder. She even responded with «if he had just stayed with the female Doc he could’ve been see sooner. That’s when I truly got upset… Who wants to go to a Doc they don’t like for a physical!!!
I’ve seen most of the Docs there (I grew up with this practice but got married and moved) Now moving back this was my first chose. I was very, very disappointed with the front desk.

I got bit by a tic and needed to find a GP. After moving to the area late 2013, I didn’t have a doctor. The staff was friendly and I liked the female doctor that I saw. The waiting area was clean and spacious. I’m pretty happy with the doctor I met and will continue to go there for the non-​emergency things.

My original review was written many years ago. Things have definetely changed.
The office admin staff are at best unavailable and at worst rude/​mean.
Before we moved west one of the doctors left a nasty beligerent vm on the misses phone in regards to errors in her BC perscription that was entirely the fault of the CVS we used.
The misses had important tests done and has waited and waited and waited for the results. She has placed numerous calls and voicemails and when she finally spoke to a live person it seemed like she was bothering them and was told they would pass the request along.
She has also had several symptoms completely dismissed without explaination.
DO NOT go here. The quality of service has gone WAY down as they seem almost apathetic toward patients.
My previous reviews were mostly for Dr Mehra (now Dr Chen) who worked with them but left. The misses and I are both in the process of switching over to her new practice.

Went for a med review and had to wait over an hour to get in. Receptionist treated people like cattle. The doctor was professional, however.