We had to get our windshield replaced and it was so easy to schedule our appointment online through their website. We decide to go to them instead of them coming to us. You are able to know the exact amount it would cost by the end of the scheduling process and approximately how long it may take to work on your car. When it gets close to your appointment date they send an e-mail to confirm with a picture of the manager. When we went to our appointment we got there 15 minutes early, our time was set for when they first open at 8am. We saw a safelite van pull in and not even a minute later the man who drove the van came up to greet us. He had us checked in before they were even open instead of making us wait. He was so friendly. He told us it would take about 1 – 1 ½ hours and asked if we would be waiting for it. We said we were going to get some breakfast and come back for it. When we returned about an hour later it was waiting for us in the parking lot. I love how he estimated more time than it would take instead of giving us a lesser estimate and making us wait longer. We are definitely returning here if we ever need to get work done again.
Michelle R.
Tu valoración: 5 Southington, OH
We had a windshield replaced. They called prior to arriving just like they said they would. They were actually ahead of their time estimate. Repaired it in a timely manner. Highly recommend.
Kyriakos M.
Tu valoración: 5 Boardman, OH
These guys were great! I had to get my windshield replaced on my Land Rover and they gave me the best price. The associate was very thorough. They got my windshield done by the time they said it was going to be done. Thanks again guys! I will be a repeat customer.
Cheryl M.
Tu valoración: 1 McDonald, OH
I had an appointment scheduled. My window was from 8−12pm. The tech called me in the morning stating that he was booked solid that morning and would not be able to make it during the times listed. I told him as long as I was able to drive the car at a certain time that it was fine if he came a little later. He finally showed up shortly before I had to leave and stated that it looked like it might rain and that I would need to reschedule. I did reschedule-with another company at a much cheaper price.
Todd R.
Tu valoración: 5 East Palestine, OH
Safelite scheduled my repair in 24 hours, called in the Morning and then showed up when they said they would. The technician explained what he was going to do and and showed me when he was complete. It was 1st Rate from start to finish