Last night — I drove WAAAY out of the way to visit this pharmacy as I choose not to support Walgreens with my $$. My kid and I were released from an after hours clinic at a time that was after my local CVS store hours. It meant I had to drive out of the way to find a CVS that was open late. This location on MacAurthur is open until eight p.m. which is why the nurse told me she chose it to fill my prescription. We left the on-call office after seven p.m. — and started for the CVS MacArthur and arrived around 7:35. When I pulled into the drive-through — a nice young man, named Brandon, opened the drive through window with a contagious smile. Trust me — after dealing with a sick kid and the doctors office — I needed that smile. Unfortunately, he couldn’t find my prescription in his system, and we soon came to realize that the doctors office not only didn’t send it through but they were close and wouldn’t answer our calls.(shame on you Kids First Medical) Brandon told me to wait in the parking lot in hopes that the prescription just ‘hadn’t come over yet’. I waited almost a half hour to pull back through to check on my child’s medicine. When I did, this time, Brandon gave me another smile — an apologetic one this time as — my RXSTILL hadn’t been sent in. He apologized profusely even though it wasn’t his fault. At that point, he wrote my insurance info down on some scrap paper for me to have on hand, as I would have to find a 24-hour pharmacy — which meant I’d be using a Walgreens and they didn’t have my current insurance nor did I have my insurance card on me. At eight p.m., the last thing I needed to do was go home to dig through my files to find a card. He also suggested I call my primary on call doctor(the one who suggested 1st Kids Medical) and see if they could get a new prescription for a Walgreens 24 hour pharmacy. Brandon even went the extra mile to call my cell a few minutes later to make sure I could read his handwriting. Although my night was a complete CLUSTER — Brandon at CVS did everything he could to make sure I was taken care of. He went the extra mile to bless us with kindness. He is the reason I continue to send my business to CVS. Now, off to write a review for 1st Kids Medical Center …
Ashleigh B.
Tu valoración: 4 Bethany, OK
This is your basic, run-of-the-mill CVS. It’s right across the street from a Walgreens(aren’t they always?), but I’ve been going to CVS over Walgreens because of their recent stance on selling tobacco products. I’ll run in here for quick things I don’t want to go to a grocery store for, but rarely do big shopping at CVS. They have good customer service, even at the pharmacy when they are really busy.