Verizon

Verizon provides the worst telephone landline service in the world. A telephone representative convinced us to switch to digital four years ago and we have had nothing but trouble since. They don’t let you switch back to the old lines because the company is in the process of eliminating that service. We live in the Town of Poughkeepsie and service technicians have come out to our home several times to correct various problems without any improvement.
We have all of the following problems: constant, loud static on the line, dropped calls (yes, dropped calls on landline service), or and what’s even worse, CALLS MADE TO US OFTEN DO NOT CONNECT. People tell us all the time that they tried to call us and the phone rang and rang with no answer and no voicemail. So we can be at home, right next to the phone, and the phone will not ring. This is horrible, because our phone is connected to our alarm system. So who knows how many times we have been unprotected?
We can also be on a phone while the call drops. If we try to redial, then we have no dial tone. The line is plain and simply DEAD. Verizon has done nothing, absolutely, NOTHING to fix this problem. AND WE ARE NOT ALONE. Most people in our neighborhood have given up completely and gone with cell lines only. If you can avoid Verizon, do it. You will pay them a high monthly price for a shoddy, terrible service.