Moody Street Dental

Dr. Shulkin runs a small operation off of Moody St in Waltham. He does cleanings himself and has a partner oral surgeon who comes in on some days. He is very nice but a bit of dry humor. It sounds like he likes to push the deep-​cleaning/​scaling procedure on his patients. After not going to the dentist for some years, he had good reason to request the procedure for me. It was bit expensive (about a grand after insurance covered a bit)… but I think it has definitely helped out my oral health. My gums have noticeably grown back after a couple months.
Some people get upset when expensive treatments are requested, but in the end, you probably don’t want to cheap out on your dental health. I think Dr. Shulkin is honest/​unapologetic and tries to offer the best care to his patients — other dentists try to make you like them by telling you your teeth look great and that you’re doing everything right. It’s all in who you want to trust.

I was seen at Moody Street Dental this morning for some teeth sensitivity due to cracked molars. I have a dentist I see reguarly in Boston that does a wonderful job but I wanted a second opinion on a price he recently quoted me for my cracked molars. I explained this to the dentist at Moody Street when he asked me if I had a regular dentist. This dentist did not smile once at me and acted as though I was wasting his time. He refused to do an x-​ray and merely put a scope in my mouth that took pictures to be displayed on the office screen. Then he told me I should go back to my regular dentist and ask him what other options there were. Really?. Isnt’ that why I am getting a second opinion from YOU?. He did not quote me any prices or explain what his approach would be to my molar issues.
I politely got out of the seat, thanked him for his time, and walked out the office. He said nothing to me as I left. This visit, which I took time off of work to come to, was a complete waste of time.
Are they trying to lose business?.

If I could give –5 as a rating I would. Very very very UNPLEASANT experience. I went in May because my wisdom teeth were bothering me so I wanted to have them examined. Thay took an x-​ray which I had to pay $ 100 for from my pocket. The dentist told me that I need to have them removed soon. I said ok, but since I did not have the insurace I said that Ill take care of that later. He insisted that I make an appointment. I said that I would call them. As I was leaving the office, the Dentist and the front desk receptionist both came at me full force, insisting that I could not leave the office until I make an appointment to have the procedure. I am dead serious, they were pushing so much I had to run from there.
Also, the Dentist is the weidest and creepiest man ever. He asked me so many personal questions which had nothing to do with my teeth WHAT SO EVER. I felt like I was a suspect in a police case. He went from: where I am from to: where my husband is from and how old he is. Really creepy!!!
Stay away from this place and these people.
This is the best part:
I was informed that if I need a copy of that x-​ray I’ll have to pay $ 25 for each copy but if I want to receive it via email there is NO Charge for that — this is exactly what their agreement says. I happened to need the copy and emailed them. They responded that I had to pay $ 25. I showed them the copy of their agreement and they kept telling me to pay. I was emailing with Lana and Svetlana and they were very rude during the whole process. They clearly wanted to make some free money. They will do anything to rob you. DO NOT GO TO THIS DENTIST EVER!!!

I went to this Dentist for a routine cleaning 2 years ago and it was a very unpleasant experience. The Dentist examined my teeth and told me that I have «recessive gums», due to aggressive brushing and that I needed surgery right away. He informed me that since it is surgery, I would need prescription narcotics for pain and unfortunately, it isn’t covered by insurance so I would have to pay between $ 300– $ 500 in cash for each procedure. Oh, yes and also he claimed I would need to have this procedure multiple times, at least 3. I told him that I couldn’t afford it and that I needed to think about it. He insisted that I needed to have the procedure as soon as possible, within a week. As I was leaving the office, the Dentist and the front desk receptionist both came at me full force, insisting that I could not leave the office until I make an appointment to have the procedure. I swear to God, I’m not kidding, I literally had to escape the place! I’ve never been so uncomfortable in my entire life. The Dentist is also the creepiest weirdo ever and everyone would be wise to stay away from him and that place altogether. In the days and weeks after the appointment, I received weekly calls from them, harassing me to come in for the surgery. It actually took months of them calling and me not answering the phone for them to finally leave me alone. I just had a dental cleaning at another place in Waltham on Waverly Oaks road and it was a much better experience. The Dentist there said that I do have a slight recessive gum problem, but it’s very minor and nothing needs to be done, other than her recommendation to me to change to a soft bristle tooth brush. Do NOT go to this Dentist!

Moody Street Dental is a clean office with professional stuff. I am a professional ballroom dancer and healthy looking teeth is a must for me. I went there to get my teeth whitened and after two-​three weeks already have great results. The whitening formula works well without making my teeth overtly sensitive. I recommend.

Follow up: I had to see another dentist because the sensitivity was so bad in one of my refilled teeth. He made an adjustment and has me using sensitivity toothpaste. If that doesn’t work he’s going to try to replace my BRAND NEW filling. Worse comes to worse root canal. All this after having no problems or pain before visiting Moody Street Dental.

UPDATE 9÷4÷2008 — After deciding that I wanted to get veneers, and not wanting to do it with a dentist that wasn’t a certified cosmetic dentist, I found one in Worcester that I really liked. Over the process, they became my primary dentist. I have now had two usual cleanings with them as well, and it turns out I don’t have periodontal disease. After reading Sarah R’s review, (she actually private messaged me wondering how I get around Massachusetts so much, haha, I’m a recent college grad and have moved a lot) I decided to put this up. I think it’s important that people know. I don’t want to say that these dentists are running a shady business, but perhaps they weren’t trained well. I spent a good amount of money getting these invasive procedures — scalings?- that apparently were not necessary.
Thanks for nothing, Moody Street Dental. Oh, and when I tried to cancel, the dentist got upset with me — I felt like I was breaking up with a boyfriend. Not very professional.
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​
Sitting in a chair with your mouth stretching open is never comfortable. I h-​a-​t-​e going to the dentist’s office. But it’s necessary, and I don’t want my teeth to fall out, so I go.
I recently switched over from my pediatric dentist. I found Moody Street Dental by doing some quick online research. A short phone call and I had my appointment.
I give this dentistry five stars because all of the claims on their Website are true – they treat me like family, they constantly checked to make sure I wasn’t in too much pain during an invasive teeth cleaning, and were just generally nice people. But what I’m most impressed with is how smart they are about what they do.
That’s really all I need to say. The workers are kind and create a friendly atmosphere – I think I’ve laughed about something every time I’ve been there. And they’re smart about teeth. What more could you possibly want in a dentist? I recommend it.
They have new patient specials for anyone looking — $ 69 for first visit, including up to four x-​rays, gum disease screening, and cleaning (normally $ 139). They also offer a whitening special for new customers — $ 199 for new customers, normally $ 450.
**Their Website is a lil funky but if you google it, you’ll be able to get to the rest of their pages.**