Tina M Chou, MD

Three years ago, at the age of 61, I was experiencing worsening double vision problems. Dr Chou performed surgery, adjusting the muscles in one of my eyes, and the results were miraculous! I highly recommend her if you are an adult experiencing double vision due to weakening eye muscles.

My daughter had multiple incidents of conjunctivitis. I took her to see Dr. Chou upon my pediatrician’s referral. After many visits to see this Dr. Chou for the same condition she would send us home with the same treatment: «wash the eye with baby shampoo and scrub, and use heating pads– get an sock and filled it with rice and warm it up and put it in the eye. When I told her we had done all and my daughter’s eye was and mot improving, she raise her voice at me and told me that I was probably not scrubbing the eye well or long enough. My daughter was 7 yrs old at that time. I took her to another Ophthalmologist which diagnosed my daughter with chronic conjunctivitis, she was given antibiotic ointment and went through a eye exam. This exam revealed that my daughter’s cornea was affected and now her vision is compromised, because the conjunctivitis was not treated properly it left a scar on her cornea. Don’t take your child to this doctor!

On a Friday we came all the way from out of town for what was supposed to be a 10 minute appointment. An hour and 15mins later and my sister is still in the waiting room and hasn’t even been seen, which is absolutely ridiculous considering this appointment was booked plenty of time in advance and we will now have to endure all of the traffic going home. The staff should be more attentive to their patients for sure as this has immensely affected both of our schedules for the day.

Long wait, never on time, always crowded. Every time we go in we are told my son needs a new prescription «lets try this» then «well that didn’t work so let’s go back» (bi-​focal to the tune of $ 200 each). The condition my son has is something we were told he could grow out of with proper treatment but when I ask about his progress she seems irritated with my line of questions and has one foot out the door to her next appointment. Very nice to the kids but parents need to be able to get information without feeling guilty.

My beef is about the fact that I made an appointment and an hour and twenty minutes later we are still waiting to be seen by the doctor. If I made people wait to see me that long at my job I’d be out of work! Not acceptable. When the doctor finally showed up one hour and twenty three minutes later she didn’t even apologize for being so late

Have been to see Dr Chou twice. My six year old needed glasses. and her prescription had changed about 1 diopter in a year. Tina said that this is normal for someone that age. When we went to book our next appointment, she said to book it for 2 years out. So if it changes every year for a child, we should only do an examination every 2 years? That makes no sense. These are her first glasses and we later found out from another doctor, that it is typical to be seen 3 or 6 months after the first pair of glasses and at least once a year for a full exam. Dr Chou also gives this little speech every time we see her…“I would be a billionaire if I had a cure for Myopia” She says it every time. So annoying. She doesn’t mention that there are treatments for kids to slow the progression of Myopia, like Ortho-​K. We don’t know if we would actually do it, but it does exist and other doctors in the area specialize in that for kids. It is worth looking into. As far as she is concerned, this treatment does not exist. We have switched doctors and I do not recommend her.

Best pediatric opthalmologist in the East Bay. We saw her for a second opinion after our first pediatric opthalmologist’s diagnosis didn’t seem quite right. She’s to the point, efficient and so far her diagnostic skills have been spot on. Our little guy isn’t squinting anymore. Our other doc said the squinting was because of allergies (in a kid who doesn’t have any) and with a stronger prescription thanks to Dr. Chou, our guy isn’t squinting. She also recommending patching which the other doc said we didn’t need… and boy what a difference. Long story short, early intervention is soooo key with young ones with eye problems. We are so blessed to have Dr. Chou in our community. THANK YOU Dr. CHOU!!!

Rude doctor, and no, she had no bedside manners at all. This incident happened awhile ago but our family still talk about this appalling situation. I accompanied my family members, my sister and her daughter, to get an eye infection on my niece checked. When this doctor saw her she made a big show of avoiding of how much she didn’t want to get infected —she cringing and even wiping down the seat with saniwipes during the consultation, while the patient was still sitting on it! Really? I understand the need for infection control —as our family is in the health field too — but that outward display of revulsion was done tactlessly, without compassion and it was unprofessional. We understand that infection control procedures are important and necessary but those should be done with disgression and at the right time — once the consultation was finished. Dr. Chou should know better. The appointment was rushed and she even ended it by saying «Go home, don’t touch anything, don’t even go to the front desk.» She even shouted out from the room to the front desk to wipe everything down in the reception… and all the patients heard it. Can I say HIPAA? I don’t like writing bad reviews but this one is an exception. It was an awful experience.

I love this office, and Dr. Chou is so kind and patient. she has a gift for working with children. She did a minor clogged duct surgery on our 19 month old. Everything turned out perfect and her follow up was fantastic!

Great for my typically developing kids, not good with my special needs child. Dr. Chou has always had excellent «bedside» manner with my two older children and I was very pleased with her treatment of my son’s amblyopia. I was very disappointed, therefore, when she was not good with my youngest child, who has autism. Dr. Chou did not do anything unprofessional, but she was very chilly towards my SN child in stark contrast to her warm interactions with my two typical kids.
In short, I would highly recommend Dr. Chou to parents with typical kids but would avoid her if you have a SN child.

The best! Our 2 ½ year old son asks about Dr. Tina constantly. During his first visit she took the time to put him at ease and it fun watching her interact with him. Dr. Tina also put us at ease and explained everything.
The office staff are very helpful and friendly and the waiting room is very kid-​centered with lots of games.

HORRIBLE HORRIBLE OFFICE! I couldn’t even get an appointment for my kid to come see either doctor at this office. They don’t have any availablilty for several weeks out, and even then appointment times are so limited it makes it impossible to work around a kid’s schedule. And the receptionist I spoke with seemed like she could care less about whether or not my child got the care he needs (she didn’t even try to find an appointment which would work for me, I told her several times I could only do morning appoinments andshe kept offering me afternoon ones). I hope she’s just new and not really that incompetent. A note to all doctors — your office staff really makes or breaks your business. Wouldn’t go here even if they paid me and/​or offered me a free service.

Our experience was not good. Dr Chou’s approach was way to aggressive for a 4 year old just hearing for the 1^st time that she has a vision problem.
The staff dilated my daughters eye with a spray that hurt really bad. The Dr. was nice, but we felt rushed and like we had a million questions that needed answering and the appointment was already over. Do this and come back in 3 months.
We took her advice and went home and started doing what she told us to for several months. We called and met with her again and told her we were experiencing negative side effects. She said keep doing it. She did not seem to hear us. Sadly, the result of her aggressive approach we are still trying to correct 2.5 years later. We’ve since switched Doctors. We have been seen at Stanford and also have an amazing Pediatric Opthamologist, Dr William Good.
Had our daughters treatment been started out gradually and not so aggressive, her body would have been able to respond positively instead of negatively.
Everyone’s situation is different. I hear she has done wonderful for others, but if your gut is telling you that the treatment she is recommending seems to much, then go get other opinions!

I did not think Dr. Chou was kid friendly at all. Her assistant talked very loud and lied and said the dialating spray would not sting when it really does and she knows it. My daugher was very upset about this. We felt very rushed and Dr. Chou was not at all what we expected. Overly business like and needs to slow down and not rush patients in and out and take the time to answer questions in a way that people understand. Also, she took no time when my daughter asked a question and just blew her off so that she could get the exam done faster. More of a money making assembly line than a kind and gentle eye doctor.

If you are looking for a pediatric ophthalmologist, Dr. Chou is the one to see. She is experienced and explains everything thoroughly. Her staff is also friendly and very helpful. Dr. Chou is just wonderful with children of all ages. In short, the only eye doctor we would drive 30 miles to see. Highly recommend!

It can be a scary thing when your told your child can’t read the chalkboard at school.
My daughter’s Pediatrician recommended Dr. Chou as a child Ophthalmologist. Her office was very kid friendly and inviting, staff friendly, soft spoken and gentle. Dr. Chou has a great bedside manner, Able to get my daughter interested and fascinated with her eye exam. I like that they explained everything at my daughters level that they were going to do during the exam as they were performing the exam.
After the exam Dr. Chou explained her findings to me and ordered glasses for my daughter. Very professional office, when I asked where I could purchase toddler glasses they told me they do not recommend a specific provider but has a list of providers that other patients have recommended.

Dr. Chau is patient and kind. She takes the time to do a thorough exam and explain what she is doing. We love coming to see her!

What a great opthamalogist for kids! She and her staff were wonderful with my very wiggly three year old. They are great with kids, and had lots of tricks to get my little one to do what they needed to check out her eyes. Dr. Chou also was great with me. She explained exactly what they were doing to examine my daughter, and and then made sure I understood her diagnosis.
We will definitely use her again, and recommend her to friends.