Labcorp

I had an appointment at 730a. Gave them my insurance card and was told according to their computer, my insurance was «inactive». I called my insurance while there and was told my insurance was active. Told the lady in the front that I was speaking to my insurance and suggested they call the provider number. The LabCorp lady said they don’t call insurance and only go by what the computer says and that she could call her supervisor for approval. I’m thinking… why would you call a supervisor to approve my health insurance, what good will that do.
Anyway, she called her supervisor and sup also said I couldn’t be seen for my labs. For that effort you made to call your supervisor, you could have called my insurance company and things would have been done!!! I work in a hospital myself and usual protocol is to call the health insurance company but I guess it takes too much training and education to call a health insurance.
I decided to go to LabCorp at 1218 Rossmoor Pkwy instead where my insurance was not questioned after they checked my card and I was seen within 10mins on a walk-​in basis. Plus, this place had a much nicer staff and atmosphere.

Nice place for blood test and whatnot.
It’s located to the right after going through the main entrance of John Muir. You’ll have to check in with the hospital security to get a visitor pass but once you got that the lab Corp staff were friendly and fast. I’ve been to other lab corps before and this one was a very nice and modern establishment.

The Labcorp office on 120 La Casa Via was a quick stop with easy parking. Will use it again.

I walked in at 12:40 and walked out at 12:52!!! I had no appointment, no insurance and had to register. It was the easiest lab visit I’ve ever had. The guy at the front desk checking you in is also the phlebotomist and he was awesome. It was so quick and PAINLESS, this is definitely my new labcorp location.

I had a blood test this morning at 8:20 AM at Lab Corp inside John Muir hospital. The front desk is very friendly and prompt with the check-​in. The nurse (Cathy Johnson) who drew the blood for me is exceptional — no pain and very quick. I would highly recommend anyone to her. I found that she has over 30 years of experience and works at this location every other Saturday. I am being lucky that I ran into her this morning. I wonder why the experience of the nurses work at Lab Corp are so vastly different. This good skill reminds me of my bad bad bad experience at Labcorp of California Street in SF. That one blood test ended with black and blue marks on both of my arms and it took 2 persons to do it.
Way to go Cathy Johnson, you are so good !!!

I’ve been to this facility twice and both times was in and out quickly! No one enjoys having their blood drawn but Josh did a great job! I barely felt the needle… I highly recommend this location!

The people here are nice enough but really do not care about just going through the motions. Showed up for my gestational diabetes test and it took them 30 minutes just to check my name in. I’d told them I had another dr apt (which is left plenty of time for) and asked if I could drink the nasty juice right then so I could stay on time but apparently that was not happening. Waited another 15 minutes and finally had to leave and will have to come back. Annoying to say the least.

I was very pleased with this Labcorp location after having a horrible experience at the Rossmoor location for my previous routine medical lab.
I made an online appointment for 9a.
I arrived at 8:45a and signed in at the unattended window.
I noted that although there were about 7 – 8 people waiting, only one had indicated they had an appointment, with no appointment time indicated (there was a column to indicate appt. time.)
After a few minutes Stephanie came to the window, looked at the login sheet, and called the name of the person that had arrived before me with an appointment.
At 9:02a Stephanie returned to the window and called my name, took my lab order sheet and insurance cards and asked me to return to my seat … this indicates to me that Stephanie was aware that someone was waiting with a 9a appointment, good!
At 9;15a Stephanie again returned to the window and called my name, asked me to go down the hall to a particular room number, where she arrived a few minutes later.
Stephanie was cordial, respectful, professional and «hit» my difficult veins the first try.
Conclusion: 5 stars for Stephanie, but only 4 stars for Labcorp for not having enough staff to service me at my appointment time (I think poor Stephanie was the only one there!)
Update March 2015
Have returned here a couple more times and the service remains good. I just wanted to add a tip for you. Even though the signup sheet makes it obvious to any employee that looks at the sheet that you have an appointment, make sure you tell them when you arrive that you have an appointment, or they might not notice and blame YOU for not telling them.