John Helms & Associates

I love this group! They helped me deal with Coverd ca… when it was in the beginning.- so helpful. I have referred many people to them with great results. I look forward to getting more insurance with them as my small business grows.

I got a call from them about insurance, I told them we are not interested at this time.
They simply hung up on me.
The lack of courtesy & manners insured I will not even consider using them for anything.

I’d give less than 1 star if that were an option.
This company is an insurance broker. In 2009 they got my husband and I a medical and dental insurance plan through my company’s group plan. We paid $ 458 for what I thought was bare bone basic coverage but they assured me that was the best available out of the 200 or so plans they have access to. Each year we got a call from them saying that our payment has gone up $ 100 — $ 200 a month and they didn’t find better program for us. It got to the point where our MONTHLY payment for $ 921 for 2 people and they still said that was the best they could find out of the 200 or so programs.
JOHN HELMS AND ASSOCIATES DOES NOT GIVE A DAMN ABOUT IT’S CLIENTS.
IT NEVER OCCURRED TO THEM THAT $ 921 WAS A LOT OF MONEY TO PAY A MONTH FOR BASIC COVERAGE.
IT’S BECAUSE THEY GET 5% FOR EACH DOLLAR THAT I PAY SO THEY DID NOT CARE THAT I WAS PAYING TOO MUCH.
THEY DID NOTHING TO EARN THEIR KEEP EXCEPT ENROLL ME AND FORGET ABOUT ME.
THEY DIDN’T HAVE TO PAY THE HEFTY MONTHLY BILL. IT WAS NOT COMING OUT OF THEIR POCKET. IN FACT IT WAS MAKING THEM MORE MONEY THE MORE I PAID.
I decided I had to find better coverage myself. So I got 2 quotes within a couple hours and they were both in the $ 330-​$ 400 range a month. I acknowledge that I should have taken matters into my own hands much sooner but you’d think that your insurance agent would watch out for your interest since they are earning money every month from you but that was not the case.
After I told John about the 2 quotes I got, he still had the nerve to tell me that what he got me was the best he could do and that I should be careful of the quotes I got. Well I got quotes from Kaiser and Anthem Blue Cross, 2 giants in the insurance world. I don’t think they are not going to deliver.
Do NOT give this company your business. They do not care about you. Just your money.