J Rockcliff Realtors

This review is also for Kelly Morgan. This is the second time we have worked with Kelly in 15 years.
This time Kelly represented us in selling our North Oakland home, and buying an El Sobrante home.
What can I say but that although I consider her a friend she works hard and delivers not only what she promises but more.
On our sale of our home in Oakland she delivered the sale price we wanted, and on the buying of our new home she delivered exactly what we were looking for.
She works well with others and teaches the ropes to those less knowledgeable than her.
We love working with Kelly and hope that we will be able to work with her again in the future.

We worked with Kelly Morgan and it was amazing.
Before we met Kelly, we had no idea what we were doing. We were first time buyers with an oddly specific list of requirements. We didn’t know the market, we didn’t know about teaser rates, and we had no idea if what we wanted was even feasible with our budget.
Kelly made it easy. Let me repeat: Kelly made Bay Area real estate purchasing *easy*. She and her loan agent (Kelly Allen) were phenomenal. They were responsive, they know the market and the process inside and out, and they steered us away from any number of stupid decisions we were thinking about making, into an excellent property that we never would have considered otherwise.
Kelly went above and beyond the call of duty for us, and we’re so grateful. I wish I had more money so I could purchase more property with her. The experience was that good.

We worked with Josh Simkin England, and our experience searching for and buying a home was seamless, easy, and managed with incredible professionalism. We cannot overstate the degree to which Josh had our back and kept our best interests in mind. He is so well-​connected and highly respected that not only does his name have pull and influence, but he has since been able to refer us to great home service providers of just about every category under the sun. The financial and loan people with whom Josh works are also top notch. In the end it was clear to us that our bid, though not the highest, was chosen because Josh was our realtor and that fact gave our offer much more credibility than the others. He is warm, honest, knowledgeable, available and responsive. If you want a pro and a friend in real estate in the East Bay, Josh is your man.

I had the pleasure of working with Jim Fico for our home purchase recently. He is incredibly knowledgeable, kind, and respectful, and he was the most responsive and organized realtor I have ever worked with. He truly made us feel like his only client, even though I knew he had a myriad of other clients and projects he was working on. We went into the process cautiously optimistic, knowing that the Bay Area market is challenging and that we may not get exactly what we wanted where we wanted it (if at all) but he never lost his optimism even after months of tours! We picked up our keys to our beautiful new home yesterday and I couldn’t help but feel like we were losing a family friend knowing that we wouldn’t be in contact every day/​week to talk about listings! If you have the chance, contact Jim Fico. He is the best!

We had the pleasure of working with Andrea Harris to find that special first home as first-​time home buyers. She was incredibly knowledgeable, compassionate and warm and very communicative. We had been warned of the challenges that home buyers faced in the tough Bay Area market but to our surprise, with Andrea’s strong network, experienced facilitation from start to finish and compassionate approach, we had a very smooth and fantastic home buying experience! We can’t be more thankful and pleased as we head into our second month of settling into a home that fits us so well and that we are so excited to set roots in. We love our home and had the best home buying experience possible and highly highly recommend Andrea!

Worked with Kelly Morgan and ended up getting a great deal on a house in Russian hill. Very happy with my purchase, and Kelly got us a great deal. Will work with again in the future! Cheers!

This review is for Kelly Morgan.
Every single thing about our experience with Kelly Morgan and Rockcliff Realtors was exceptional. Kelly is extremely warm and personable but professional and aggressive (in the nicest way!) whenever it was needed. Not only is she caring and sweet, she’s an extremely hard worker, always available, always makes you feel important (even with our limited budget), and, most importantly, she gets the job done! We had our first conversation on Friday night, and she got our offer accepted by Monday afternoon! We could not recommend Kelly more highly — in fact — we recommend her to EVERYONE!
My husband and I had been looking for a home with another realtor for several months. We basically did all the work to find homes we wanted to see– researching properties and neighborhoods ourselves and asking to see properties. He would just show up and let us in. He was very passive and often unresponsive to questions, but then when we had two offers not go through, he essentially blamed us for not being faster to make the offer. We finally decided to try another realtor, and Kelly came highly recommended from a friend.
I called her Friday night for a quick chat, and ended up learning far more from her in that one conversation than I had in the 4 months we had been working with the other realtor. The next day she was already booked, but was still available to us over the phone. We found a neighborhood we liked and called her, and even though one home wasn’t even listed on the MSL, she worked her magic and still got us in to see the house within 20 minutes by calling two different realtors and then the homeowner himself! He let us in and told us a lot about the house and the neighborhood. The next day, Kelly met us in the nice Rockcliff offices, connected us with a lender (Yvonne– my review for her will be equally as positive!), and then took us to the property where we confirmed we wanted to put in an offer. We also She walked us through everything in a timely manner, made some phone calls, and the NEXT DAY, our first offer was accepted!
Kelly was equally as responsive, pro-​active, encouraging, and productive throughout the rest of the process as she was initially– there is a lot of work that goes on after that offer is accepted! Amazingly, even over the holidays, we got everything done on time– we offered on Dec. 8 had the keys on Jan. 9! She and Yvonne made everything as smooth and effortless on our part as possible. Being 8 months pregnant, working full time and over the holidays, this could have been a miserable, stressful experience, but truly, it was as fun and positive as it could have been.
We are now in our new place, still amazed by how fast and smooth it all went, and getting ready to have a baby! We can’t thank Kelly enough for helping us get in a place BEFORE the baby, within our budget, with loan terms that were better than expected… seriously, don’t hesitate– CALL KELLY MORGAN!

Kelly Morgan sent a flyer advertising her services to my entire neighborhood and misrepresented herself as having been involved in the recent sale of my home. She obviously did this because the actual seller’s agent had gorgeous professional photos taken and, because the house was extensively updated, it had a much higher sale price than the houses Ms. Morgan had recently sold in my neighborhood. Including my house on the center of her promotional material made for a better, sexier flyer but it was extremely deceitful.

Kelly is a Pro! Beautiful articulate and funny, AND she gets the job done!
My on regret is that I could not take her with me after the house was sold — as I relocated to SOCAL. Her office staff was responsive for any issue and Kelly made a HUGE first impression when on the lovely spring day when she saw the house and announced after my tour — «SOLD»!
Check out Kelly Morgan she’s the best:)!

I attempted to contact agent Rob Brethauer from this reality firm by phone and email regarding a property he posted on the MLS list. No return phone calls, no emails and no professionalism.
I had my reality agent contact Brethauer regarding the property, which he stated he had multiple offers on the property and that he was no longer accepting offers.
I do understand the process of bidding on a house, though now it’s been a over a week and the property is still listed as available on the MLS list.
I’m not a realtor, but to my knowledge, the property should now be listed as pending, so not to waste peoples time.
I now feel fortunate that I wasn’t one of the people who bid on the house, who now are most likely continuing to receive the lack of response and professionalism that I did.

This review is for Kelly Morgan:
My experience working with Kelly was outstanding, she is very prompt, thorough, kind and professional. Would most certainly recommend her and her services if you are looking to purchase property.

We worked with Antonia Quanstrom recently to get an assessment of our home’s value and a marketing plan for how to go about selling it. Antonia is absolutely awesome — clear, thorough, knowledgable, and personable. Unmitigated praise!

I am a banking executive that has lived in the Bay Area my entire life. I have known Russ Burch since he sold me my third home over 20 years ago. I recently sold that home and had no doubt in my mind who the listing agent should be. I called Russ and he did not disappoint me. He is professional, understands the unique market in this area and stays engaged at every step in the process. I have referred multiple friends to Russ and everyone has been happy with the results.

Russ Burch has helped me with several real estate issues over the last ten years. His construction experience was a big help when renovating my house for rental, and he even found excellent tentants for me. He referred me to excellent realtors in other parts of California when I needed to sell my parents home, and buy a home for myself in another city. He’s #1 in my book.

We were out and about and came across an open house and our first impression with J. Rockliff was a negative one that is based on a 5 second interaction with probably one of the rudest realtors we’ve encountered, Beth Trafton. Apparently she doesn’t need any new business because her customer service skills were… oh wait — scratch that because she didn’t have any!
It was a pretty warm day and we had our little chihuahua with us so we didn’t want to leave him in the car. We’ve been to literally dozens of open houses and NO ONE has ever had an issue with us having our dog. We always hold him in our arms (he’s a little spoiled).
We barely stepped into the house and Beth turned the corner with a disgusted look on her face and rudely said, ‘we don’t allow dogs on the property.’ We would have been completely understanding if she first greeted us and then politely let us know that we couldn’t have our dog in the house.
Typically my husband is completely oblivious to things like this, but even he thought it was rude and it was enough for us to turn around and walk out without even seeing the house. I wouldn’t want a penny of our money to go to someone like Beth.
It’s too bad because we’ve heard great things about JR. Too bad our first interaction was tainted by Beth Trafton.

Read the filtered reviews.
I had a few questions about a property for sale and called the contact listed on the page.
Unfortunately the contact was Stephanie Fordham. I didn’t even get to the point of asking any questions since she was so curt and rude.
Stephanie– I’m sorry I interrupted your lunch. I’m sorry that you can’t be bothered to talk about a place without a poor attitude even though you are listed as the contact.
Thank you for your comment of «ok, you know what? You’re taking this personally» and hanging up.

Two words for you– Russ Burch. This guy is a rock star! I have purchased multiple homes and my transaction with him was hands down the most professional and enjoyable. He has a great skill of really understanding what your looking for and is able to weed out homes that won’t work, making the process of finding a home faster and easier. He is the first real estate agent that looked out for my best interest. I would recommend him to anyone.

Many Top Producers/​Professional Agents and Brokers located within the office for all of your real estate needs.