Destination Maternity

The managers were great. I was very impressed with them. I mailed in a return, because I went on bedrest, and got a call immediately on receipt of the return letting me know they had already credited my card and the amount.
The staff upstairs that helps you with bras, though…
I think I got the same gal as Miss C. (another reviewer: 5÷31÷16). Really an odd and disappointing experience. I wasted way too much time trying to craft some kind of success out of the inattentive, kind of «out-​to-​lunch» service I received from her. I finally just grabbed the least ill-​fitting bra I’d been able to find with her «help», so I would have SOMETHING. Thus the return, later.
I later found a mail order place that’s been great to work with. Well worth the return shipping on the bras that didn’t fit, considering the time I wasted trying to get somewhere with the poor service I received from the employee who was upstairs here.
Additionally, parking was very difficult. Nothing in their lot or anywhere nearby on the street at the time I was there (late afternoon on a weekday).
The managers seemed so competent. I wonder why they can’t find decent help. Or maybe the bra selection is just really so poor there was nothing she could have helped me find that would have fit. There were few, if any, bras available in a 32 band. The ones they did have in a 32 or 34 had small cups, which I can’t imagine are of use to pregnant or nursing women.

I will never go back here again. I found a top I liked & asked if theu had a different size. Gurl said she’d check upstairs & let me know. She never came back. Found her later & asked her, she said «oh, they were supposed to tell you I couldn’t find it». WHO was supposed to tell me?!
But wait. it gets worse…
Whatever you do, don’t go here for a bra fitting. The girl that measured me (heavy set, african american) had ZERO idea what she was doing. She measured me & asked «well what size do you normally wear?» Uh. what does that matter? Clearly, they don’t fit my pregnant body anymore. She then just randomly chose one cup size up from my current size. I told her I’m sure that band size isn’t right, so she just went up a band size. Needless to say, none of the ones she chose fit. But she also disappeared, leaving me to get redressed & undressed multiple times to try on other bras. I was the only person in the dressing rooms. After about 30 minutes of this, she finally decided to come back & ask how I was doing. I told her I was totally frustrated by the bras & was getting dressed to leave. She then has the nerve to say «oh I’m so sorry. Would you like me to do a fitting?» WTF?! I told her she already did, and her response was «oh, OK», and then she left again.
I took the few clothing items I had to the register downstairs, where a different girl (heavy set, asian, wearing a backless halter booty shorts jumpsuit) told me they don’t honor online prices/​sales. Everything is 30% off online, with free shipping! She asked if I had found everything I need, and I said no, the none of the bras were right. She asked me if I wanted a fitting, I told her I already had one & it wasn’t right. She responded «next time come back & have ME do it, I’ll do it right». Uh… there won’t be a next time!
Overpriced items, and untrained staff. NO THANKS!

I love this store so much! I shopped here a little with my first baby, but with high prices I tried to avoid coming back often. I am now pregnant with my second and needed some spring/​summer clothes as we are going on vacation next week. I found WAY too many perfect items and had to cut my «want» pile way down or I would’ve been spending $ 1,000! Lol! I left with wonderful clothes that I’m excited to wear.
The shopping itself went sooo smoothly! They have this wonderful little play area for children, and my son (11 months) played in there for close to an hour while I shopped (supervised by my helpful mother of course). The sales women were super helpful with grabbing me new sizes or items whenever I asked too. They also had a promotion going on where I got $ 200 in gift certificates to come back and use next week. I love shopping here!

I bout most of my maternity clothes from this store. I am changing my review because this time they treated me like thief.
I had a meeting and ran there last min to make some purchases. I picked few items to try them quickly. Only one fit right. The sales person asked about them and I said only one fits right and the rest don’t look good on my. Then she started asking the exact same question with giving me the description of the items «how about the black dress?» «How about the» and I kept repeating the same answer and mentioned for the 2^nd time that I am in rush. I paired for the one item I liked. Although she mentioned that she remembers me from last time she asked for my id. Asking for the id wasn’t the issue. The problem was that she really took the time and checked my id so much in detail. (no smile what so ever during all this process) then she asked if I am signed up to get magazines. I told her that I did sign up with and am receiving the magazines. After she finished the transaction and I already respected 2 more time that I am running late she asked and her co-​worker standing next to each other asked me for my email 3 times with giving me such an attitude. Like if they are investigating me. I was in rush, already paid for my item and didn’t want to stand there and spell my email. I kept saying I am in rush and at the end told her why do you really need my email!!!
I guess for getting a good service you should buy ever item you try on and tell them to check the fitting room so they can see their items are there. Also it seems to make a big difference if your husband accompany you and if you have your hair and make up done before you visit them.
I will never go to this store again. Such a rude and bad customer service.

The only decent maternity store in the area is run by libertarians. The return address for anything ordered through their website is «1000 John Galt Way, Florence Township, NJ»

Came here for the first time and realize they have a lounge area for men! Big screen TV with the sports channel on. They also have a play area for kids! The associates were really friendly especially Julie that kept offering complimentary juice and water.
Julie was very helpful and attentive. I had a wedding in one month and wasn’t sure if the dress will still fit if I grew more toward the wedding. So many choices here! Also I bought a pair for of skinny jeans in clearance for $ 30! It’s hard to buy trendy maternity jeans. I wish they offer more selection of dresses for petites though… So far I am a fan and definitely will come back. Love the service and the atmosphere. Did I say my husband likes this place too?

Came here the other evening to return a dress that I got as a gift from a girlfriend. Even though I didn’t have a gift receipt, the store staff graciously accepted the return and gave me store credit. Between offers of water and juice, the couches and flat screen for my husband, and the roomy dressing room, the store was a lovely experience. Prices were on the high side but to be expected. Wonderful experience overall!

The best shopping experience thanks to the general manager Andrea. I told her I was looking for a dress for a bridal shower and she was kind enough to go around the store and gather a few dresses for me to try. She also offered my husband and I water which I thought was a very nice gesture. She picked out dresses that she mentioned would look good on my body type. This store has the best customer service out of any store I have been to. I will definitely be returning to get the rest of my maternity clothes. I just wish I had come to this store sooner!

Great Customer service. Maria was wonderful finding me options, getting sizes, bringing water, etc. The prices downstairs are a little high for clothes that won’t be used for years, but the quality is good and the designs are lovely. I bought a designer dress (on sale) because it looked great on my postpartum body and worked for breastfeeding. I couldn’t find a good breastfeeding dress anywhere! Also bought a nice gown upstairs for a good price.
As a bonus, the staff is very welcoming of little ones! I was able to breastfeed my newborn in the dressing room, and it was such a relief to have customer service that was understanding of the needs of new moms.

From a father of two boys, this place wouldn’t be ideal however the back to back flat screen TV in the lobby is the deal breaker. One side has pleather chairs and the game on and the other side has a play pit with cartoons playing. And on top of that there’s complimentary bottles juice and water!

I landed at Destination Maternity because I had enough of buying maternity wear online and finding that it didn’t fit and then having to go out of my way to return it. I needed lots of stuff, plus a dress to get married in. I came in late, close to closing and the two girls there weren’t pushy and were very invested in helping me to find a dress that I liked and looked good. They were fantastic! For my first pregnancy, I needed a lot of help and they were so kind and patient with me through all of my questions and potty breaks, I would recommend the staff, store and selection to all of my friends!

I’m a grandma, again! I wanted to honor the occassion for my daughter by getting her some nursing tops. I found a great deal online, but didn’t want to wait. I called ahead to see if the items I wanted were there. Not only were they in the store, but the prices were the same and they had the same offers (buy 3 get one free).
The help you get makes you feel like you are a celebrity, everyone was so helpful. I walked out with 5 outfits for less than $ 120. And everything was wrapped in tissue, placed in a box (neatly) and then a beautiful shopping bag.
This location is wonderful on all points. They also have a play area for the little ones, bottled water for the shoppers and prenatal yoga classes.

Giving this place a bad review because I went in to exchange an item that had a defect and they were extremely rude. Its not my first time being pregnant and I have never been treated like that at a store! Take your money somewhere else! no need to be rude sales associates! You work retail. your not that cool!

I work in a professional environment and have always taken a lot of pride in how I present myself at work. When I learned I was pregnant, I worried about whether I’d be able to find stylish, attractive and work-​appropriate outfits. Thankfully, I found Walnut Creek Destination Maternity. The staff — Andrea G in particular — always goes above and beyond to make me feel welcome and they always find exactly what I need. I also appreciate that they’re able to take the time to help me — they’re not juggling multiple customers/​tasks and I never feel rushed or in the way. Most importantly, Andrea is honest — she tells me whether something fits well or suggests alternative items if what I’ve selected doesn’t look just right. It’s because of this that I’m able to trust her judgement and I feel like I’m visiting an old friend when I walk through the doors of DM in WC.
I get a ton of compliments about my maternity wardrobe from my colleagues — and better yet, I still feel like myself in spite of the significant changes my body is going through. My husband recently told me that he thinks my maternity wardrobe is «cuter» than my regular wardrobe.
Thank you for creating an environment that is welcoming and exactly what women like me are looking for. I will absolutely recommend this chain (and the Walnut Creek store in particular) to all of my friends who are expecting. Keep up the good work, and thank you!

Bahar was the girl who helped me pick out my nursing bra. I would give this place more stars, but they don’t have a very good selection of bras. Most of their bras are made for fashion and not function. My huge DD boobs were hanging out of all the bra’s I tried on except for the spandex racer back ones. Those don’t give the girls the support they need.

Updating a review based on the managers ability to remedy a problem.
First, parking here is limited. Probably why I preferred the small section at Macy’s. I had a promo code to use for
. I had received a code that did not work. The store associate indicated I should call her if there were any troubles. She no longer works there and
was unable to issue another code.
I called Destination Maternity frustrated as I had spent well over $ 100 and was without the $ 50 promo code to
. The manager was able to call
and get a new code issued. Cleary, this seems as though
has an error in the code processing and redemption. This shouldn’t be a burden that a store should take on. However, the manager at destination maternity took time from her duties to call and sort out the issue.

Destination Maternity scammed my pregnant wife last she shopped here. Apparently, it’s store policy to subscribe their customers to parenting magazines, unless they opt out during the checkout process. This was explained to us by the customer service dept. of Parents magazine, who I had to call last night in order to cancel the subscription.
Thanks Destination Maternity. So its worth the $ 10 – 20 you get to screw over your customers?

Nice little store with friendly staff. Went in a while back to get a nice dress (was going to the ballet) and the sales girl who helped me only showed me options downstairs (Pea in the Pod). It was a good thing that I knew about the upstairs section (Motherhood Maternity) since I didn’t want to pay $ 300 for a Diane Von Furstenburg maternity dress that I would most likely wear only once, even though it did look amazing.
It would also be nice if they carried more of the cute nursing tops that they have on the website. They also advertise themselves as having larger sizes for nursing bras and they do to an extent. For a woman who, pre baby, wears a 38DD/​E, and during pregnancy a 38DDD/​F, the fact that they only go up to an E is rather disappointing. An E cup is not really that large if you’re correctly fitted.
Oh, and don’t bother trying to use any of the parking spaces behind the building that are designated as belonging to them. They are never available even if you are the only person in the store. I have a sneaking suspicion that the staff uses them instead of leaving them available for their customers. Kinda sucks for us pregnant ladies.

I never been here and wanted to come check it out. When I first came in, I was asked if I wanted a juice or water. Then the sales clerk offered to make me some suggestions on what she thought I would like.
I was a bit shocked when I looked at the price tag, because I would never spend over $ 200 for a pair of pregnant jeans. They were really nice top quality fabrics, but I just couldn’t make myself buy it.
I tried on some more items, but didn’t purchase anything. I felt sort of bad, because the ladies there really gave me a nice shopping experience. Well, maybe I might return later when there’s another sale.

This store is another location that John Muir Women’s Health uses for classes.
We signed up for a Birthing Class here during the week in the evening.
I was able to take a look at some of the selections. There is an upstairs and a downstairs. This store seemed fancier than the Stoneridge Mall location.
My husband was not in the mood for shopping this night so I didn’t get anything. Plus I’m pretty stocked up on maternity clothes right now so I would probably come in here for something fancy to wear for an event or something.
The class room is upstairs. You can take the elevator or the stairs.
The room is rather small and cramped. It was a full class room. One wall is a dedicated dry erase board for the instructor to use and the upper portion is used as the video screen.
Acoustics are nice and the room has its own temperature controls also.
This class was an accelerated «Convenience» birthing class. I would recommend this to anyone who already knows about childbirth but just wants a refresher.
Or if you’re married to someone who really doesn’t want to sit through weeks or hours of classes and just needs basic knowledge.
Its a very good location and there is some parking available also.
Nice store and learning facility.