David Chang, MD, Derek Jue, MD

I have been Dr. Chang’s patient since I was a kid. Each time I go, the staff is personable and always remember my name. Dr. Chang has an old Asian sense of humor, but if you look past that, he is efficient and really cares about his patients, unlike the many Kaiser physicians I have seen.
I was never Dr. Jue’s patient, so this is only for Dr. Chang.

I went to this doctor for my FREE annual check up. He did the free annual checkup (and charged only 19 $ — not a big deal), then he ordered the blood tests required inside his clinic… I asked to take the prescription and go to quest labs but he didn’t agree. I also asked to write «send copy to patient» so I can get the results directly he didn’t agree. He forced me for a follow up… I went to the follow up, then I found a bill with 130 $ coming to my address — that I had to pay. Complete robbery. NEVER AGAIN!

I’ve been a patient of Dr Jue for 5 years and i have only good things to say about him. He is professional and checks every time to make sure I’m up to date with my tests. He is sympathetic and intuitive. A great doctor. The staff are courteous and efficient. I highly recommend him

The appointment scheduling is absurd. I always have to leave work for an appointment only to find that the slot is triple booked. You can arrive early and still have 2 people seeing the same doctor at the same time as you. It is a giant waste of time for anyone who needs to work.
Because everything is overbooked, appointments are rushed and he is not really listening if you want to discuss something further. If your issues are not cut and dry, you’re told they’ll look into it and call you. I’ve never received the follow up phone calls I was promised. I regret not switching doctors sooner.

I’m very disappointed with this office. After just two months as Dr. Jue’s patient, I’m now switching. I made it abundantly clear on my initial check up that I needed a CPAP machine ASAP to alleviate my sleep apnea. It’s now been a month since my sleep study (which confirmed the obvious: I have severe obstructive sleep apnea) and Dr. Jue as well as his staff neglected to order a machine.
I’m out. Avoid this place.
EDITED TO ADD: I learned today that my CPAP machine was denied because the staff submitted it as an «authorization» rather than a «prescription». Thankfully it’ll be approved when my new physician orders it the right way.

Routine physical, but they billed insurance wrong and I got a bill for $ 533.95 I need to figure out now, and I missed a $ 250 bonus for my HSA I should have gotten.

Arrogant, & Rude!
One of the worst Doctors!
Does not listen to patients issues!
Too busy judging and making accusations!
Maybe if you are Asian, you will get better services!
Too many other Doctors to choose from!
BTW, the office stinks, nasty spitting patients, a dump of an office& Staff!

The office staff are pretty bad. I have been to the office twice and they never show friendly to patients. Seems to me they are not willing to help at all. I requested a copy of medical record. They kept asking me to go to office to pick up. They claimed that it will be sealed in envelop. I drove to their office and they just give me a piece of paper. I also ask a medical question, they said Dr. Chang will talk to me over phone but sure it never happened!!!

DO NOT GO TO THIS DOCTOR. I cant stress this enough. Yes, the actual procedures were done well, I stand by that part of my initial review. But Dr. Chang has scammed me and left me with a big mess of problems.
My only visit was for my immigration physical. Everything went well, but when it came time to get my paperwork returned things went sour. It took him three weeks to return the paperwork to me, even though I called every other day and they said «Tomorrow, i think. «The paperwork was given to me sealed which is standard, and I asked it it was ready to submit, they said yes. when it was submitted to immigration. my whole application was denied. Why? Because Dr. Chang screwed up, really badly. He didnt sign the paperwork, he filled it out all wrong, and even «forgot» to give me one of my immunizations! He also forgot to sign that I returned for a followup on my TB test, which I absolutely did (AND paid for!)
They refused to deal with this issue when I called, and I no longer live in Walnut Creek, so I cant go in person. This is absolutely ridiclous, and I was scammed out of 300 dollars. Do NOT waste your time or money with Dr. Chang.

Dr. Chang is a wizard with a syringe. Had my blood drawn, got a tetnus shot, and tb test; didn’t feel a thing. Awesome, I hate needles. I don’t have insurance and they were able to give me a discounted price. Fast service and friendly staff; quick and painless.

Dr Derek, Jue,
Objective: I went for my physicals. I told him I was feeling fatigue and lost some appetite and didn’t feel like working out.
Good: Everyone in this office is lightning fast and highly responsive.
Not so good: I feel Dr. Jue needs to work on his diagnostic and people skills. He treated me like a piece of plywood. I had already talked my matter with my doctor in India and he told me the symptoms I show is a clear indication of low Vit D. Firstly, he was hurrying me so much as if I have come to his house abruptly and taking his personal time. He drew my blood and told me he would only do cholesterol. Then I insisted him to do a Vitamin D or a complete Vitamin test. He thought and told me he would and then only did Vitamin D test. He also sent me a report via email. They have a really robust system which they don’t know how to use. He just said my cholesterol levels are high and Vitamin D level is low. He never scheduled a follow-​up appointment, after drawing my blood he just hurried me out saying we will let you know the results. He didn’t give me any opportunity to ask any further questions. I wrote him a candid feedback and he called me immediately to patch up. He kept blaming on the new system which I feel is awesome but if he doesn’t know how to use it, its his fault.
Who wants to go to a place to be treated like a nut? I am never going here again.
Except for promptness, I don’t see any value add. Again even in achieving the promptness, they miss on huge things which is not worth it.

I had an appointment with Dr. David Chang. I found his practice on my insurance provider list. He was the only doctor that was listed under, «General Medicine.» I haven’t had an annual physical since I was in my teens. So, I decided to get checked out.
This office is amazing! I called in on a Thursday and scheduled an appointment for the following Monday. And, at the time I wanted. I thought I had to wait a month before being seen, but I’m glad they were able to accommodate me.
My appointment was quick. Dr. David Chang went through all of the needed steps and took my blood. I’m a baby when it comes to needles and blood. He was making me laugh by saying, «I am a professional; many, many years taking out blood. Don’t you worry!?»
If you guys are looking for a doctor, see Dr. Chang. Their office is efficient and knowledgeable.

Dr Derek Jue was not one of the better doctors that I have seen. Perhaps he was just too busy that day. Anyways he wrote down the incorrect procedures that were performed for the day and submitted them to my insurance. Maybe the staff submitted the wrong paperwork. I was subsequently billed for procedures not performed. It took quite sometime to resolve.

I’ve been seeing Dr. Chang for about a year now and he has been nothing but professional. He may seem to be in a hurry at first, but he is just a high energy individual who knows what he is talking about. I’ve seen him for poison oak, pulled groin, asthma, and some other blood work and he brings the same energy and enthusiasm each time I visit. Recently I lost my job and my insurance and he agreed to see me at a discounted rate compared to a walk in clinic. I am very grateful to him and his staff for being so professional and courteous during some tough times. Highly recommended.

Dr. Chang has been my Grandma’s doctor for over 20 years and she loves the great care she has received from him over the years. She also tells me that he is very diligent in keeping up with the latest medical research and is a top notch doctor in his field.
I take my Grandma to the doctor sometimes so I was impressed with the professionalism and great service at this office. I decided to get a checkup the next time I took her there with Dr. Jue. It was fortunate I did because my blood pressure has shot up to 157 due to the crazy food I was eating like 2 packets of prosciutto (which is like eating 3 tablespoon of salt). Dr. Jue is also a fantastic doctor and a great person to talk to. Thanks to the fact that I took my Grandma to her doctor might have saved me from a heart attack or stroke! I found a great doctor. BTW thanks to proper dieting my blood pressure is now 120 again. whew, that was a close one.