Contra Costa Hearing Aid Center

I get my care at the Brentwood office with Toby Hill. The attention and care is excellent, the equipment he suggested, ordered and fine-​tuned is perfect; actually it has been life changing for me. He taught me in advance of getting the hearing aids what to expect, what not to expect and he spent time with my wife and I preparing us for the change aids would make; he was completely right! I recommend anyone with hearing issues to see Contra Costa Hearing Aid Center and especially Toby!

I had been looking to upgrade for new hearing aids after one of my last ones broke but it was hard to find a good place, and I was never usually comfortable about getting my hearing checked or talking about how well or bad my hearing aids worked. Every time I felt discomfort or had an issue with them I kept it to myself because I felt that the audiologist would get annoyed for not getting it right. Since I came to see Dr. Toby Hill, I am nothing but grateful, and I finally feel comfortable and happy with my hearing aids. He is an awesome doctor and individual and the people in the center are all extremely friendly and caring as well.

With the help of Unilocal,that’s when I found Contra Costa Hearing Aid Center.
I got my new Resound hearing aid for almost a month now and was very happy with the device and the support/​services.
With that, I highly recommend Dr. Toby Hill.
He is very knowledgeable, friendly and truly service oriented professional.

This is the only business I will purchase hearing aids from! Toby Hill probably knows more about hearing and hearing aids than many Otolaryngologist’s (eye, ear, nose specialists) do. He cares about his patients, treats them professionally and is always available for followup checkups. My new ReSound aids are awesome. I can control everything from my iPhone. I also have a little mini microphone that I use all the time. My yoga class instructor wears it so I hear her loud and clear directly through my hearing aids. In a noisy restaurant my wife puts it on her blouse and I can hear her perfectly. At meetings I just put it on the furthest table so I can hear what everyone says. I even use it at live performances. It used to be I would feel left out at all the examples above because I couldn’t hear or distinguish individual words. Now I am included.

Just wanted to update that after 3+ years, we’re still taking my dad to Mr. Hill for regularly scheduled hearing aid maintenance and hearing tests. The hearing aids have been working very well all this time with just a few minor age-​related repairs.
We will continue to come to see Toby because he is the best! We also enjoy the atmosphere at his office — professional, but also very welcoming and friendly.

From the moment you walk into the reception area and welcomed by the receptionist (and assured of a brief wait), you can sit and browse literature on the various hearing aids offered there, AND enjoy some delicious Ghiradelli chocolates from a bowl within reach. Toby Hill, the audiologist, greets you with a smile and a handshake and invites you into his office.
My experience with hearing aids has been one in which I resisted the idea of them and the stigma about how they’d look, etc. Toby’s testing procedures are comfortable and thorough and we discussed all the options. I decided on the in-​ear canal type devices and am thrilled with the results.
I’ve been back for regularly scheduled follow-​up visits and he’ll even tune-​up your plugs for you once you explain how your hearing has adjusted. They’ll even send you a card on your birthday with a coupon good for a free set of batteries! It’s almost like we’re neighbors!
Highly recommended.

In all honesty I cannot recommend this business.
An insurance mistake by Dr. Hill’s office assistant led me to have to incur an additional out of pocket expense of $ 3,000. I was told by Dr. Hill’s assistant that my insurance company would cover all but approximately $ 2,000 of the cost of the hearing aides. If I knew the insurance company would not cover the hearing aids I never would have purchased them. I could not afford to spend any more money than what I was told the aids would cost me… $ 2,000. To Dr. Hill’s credit he did compromise on what he charged me for the aides… but the financial damage had already been done to me and my family.
A few days ago I made an appt. to have one hearing aid adjusted because the squealing noise is unbearable. Once again an error of omission by an office assistant. It wasn’t until I arrived at the office for my appointment that I was informed there would be a $ 50 charge.

All I can say is buyer beware.