Contra Costa Dancewear

The woman working there was not very friendly. Seemed agitated when we asked for a bigger size tap shoe for my daughter to try on… considering the price of the shoe, she should have been happy to let her try on five different sizes if she wanted. Wish there were more choices of dance apparel shops in the area because i would have taken my business elsewhere.

I was warned before I went here that customer service was not their strong suit but I figured, I’m just getting a pair of ballet shoes, how bad could it be? It was downright awful. Both sales people were extremely rude and I ended up walking out and buying my ballet shoes elsewhere. Stay away…

I’m not a dancer… I’m a shmuck that bought a pair of high waist shorts on Amazon for a Halloween costume and they sent me pants.
A bit anxious as to where I would find shorts in the Fall season at such short notice, I Unilocaled and found this place. It was close enough, and I called to ask if they had high waisted dance shorts. The phone was answered by a pleasant man who was just as pleasant in person.
Did they have them?
They did.
I bought them.
They fit perfectly.
My costume is ahmazing because of them.
I’ll be back.

I came in with three of my students today to be fitted for pointe shoes. Two students are brand new to pointe, one has not been my student before but has a little pointe experience. The man fitting the shoes was great. He understood each student’s foot and what they should be looking in for a shoe. A little snarky? Yes, but it was to be expected. One new dancer had trouble getting over her box and will for a while, but he did not once give a side eye to her or a rude comment. Which I was nervous about with her feet. It was nice when he hesitantly asked me if he could put her in a pair of Capezio pointes, not my favorite, and it was nice that he knew my preferences by asking what I wanted to to try on another student who was the first to be there. We may like what we like but there are so many shoes out there, why not get the right fit for the foot? They were knowledgeable and kind, I can’t wait to build a relationship with them.

Warm and fuzzy? No.
Knowledgeable about dance apparel and pointe shoe fitting? Yes.
The woman fitting me clearly disapproved of an older dancer on pointe and did her level best to talk me out of it (I think the exact quote was, «I could lie to you, but the problem is your feet»). However, once I convinced her I was not going to leave she worked her magic to get me the perfect shoes for my feet. I’ll be back.

I have come to this shop over the years for my two daughters. In the previous location the saleswoman we always saw seemed a bit snooty but was pleasant enough when helping us. But the four times I have been there since they moved I have been consistently amazed by the poor customer service and unfriendliness. The woman (different than the sales clerk at the original store) is not friendly but the man is downright snobbish. Each time we have been there we have spent over $ 100 to $ 200, but they treat us like we are inconvenient. We are rushed through and hardly spoken to. We are buying tap, ballet, jazz, and modern shoes for my daughters as well as leotards, etc. We have also purchased adult split sole tennis shoes. My husband and young daughters also noticed the shopkeepers’ rudeness. It’s so unpleasant and uncomfortable that I have decided to drive way out of my way to go to a different store. I did notice them catering to the girls spending lots of money on point shoes (obviously very regular customers) calling them by name and acting very attentive. When my daughter goes on point next year we will have to shop elsewhere. Isn’t this shop in business to sell to customers like us? I don’t get how mistreating customers can pay off for them.

Walked in and warmly welcomed. I told him I was just returning to ballet and would need everything. He asked which studio I joined, & he was familiar with the instructor and her uniform requirements.
My shoes were meaured and the elastic was sown (no extra charge). The prices were reasonable, & it was nice to be encouraged to return to ballet and that my purchase was an investment.
I will definitely be back.

This is my favorite dance wear store. We would frequent their old location for 3 years, but haven’t been there for awhile. Well, we were in a pinch for a new leo and pair of leathers.
We drove to the old location — closed. Googled the store name. Found the new location down the street. More free parking, easier to get to :)
The service is always excellent. The styles are super cute from contemporary to classic, you will find gems for your little dancer.

The employees here were very knowledgable and courteous each time I have been to this store. I was surprised by the negative comments other ballet parents have said. They also have a great selection of dance wear, accessories and shoes.

The store manager (possibly the owner) was very nice and helpful. The price on the tap shoes was great. I would definitely go back to this store.

EXCELLENT CUSTOMER SERVICE
I was really glad to see a «We Moved» sign in front of the empty space Contra Costa Dancewear used to occupy. They moved, but not far! They’re practically across the street now, just a block down or so. I’ve walked in before, just looking around. Sometimes dance stores have great Burning Man clothing (though most of my B. Man items are found in thrift stores…)
Today I actually was in search of a specific item. I need cat ears for a Cat Festival at the Great Wall in Oakland this weekend. I started with this place because it’s closest to work, but unfortunately, they don’t carry any cat ears. However, the super nice gentleman working suggested another store I could try (Encore) and also said a party store may carry them. It’s always great when one business has no problem helping you find what you need, even if that’s at a competing business.

This place is so amazing! I came here for my first pointe shoe fitting and the staff was incredibly helpful. They have so many different brands and styles of shoe to choose from. They were super helpful and knowledgeable. They also have a nice selection of leotards and different types of dance wear. Really cool store and the staff was really nice: D

AWESOME dance store. Has everything you need. The guy that was working there was very friendly and helpful!

Came here on 1÷31÷12. Lady was not friendly or helpful at all. Didn’t acknowledge us when we walked in. Has a lil order to the store.
Store had a fair enough selection

so helpful… was the perfect spot to stop…

Small but clean, seems to have what you would need. I took one star away because parking here is tough if you own anything bigger than a smart car. I had to do some serious maneuvering to get my family sized rig in their parking lot.
I took two stars away for the unfriendly service. Ladies, if your 7 year old is keen enough to notice the lady in the store wasn’t very nice than you can see how obvious it was. There was another mother and her daughter being helped when we walked in, perfectly normal. But an acknowledgment is always appreciated. I was so ignored that when it seemed like a break in their encounter felt like a good time to ask a question I asked the other mother thinking she was the sales lady, as she gave me more of acknowledgement of my being present than the sales person! When I realized my gaffe, I then turned to the sales person, asked for what I needed. When I was being rung up I asked her some «technical» questions on the use of the hair items. She looked at me over her glasses like I was the dumbest person in the world. That felt awesome. Her answers were equally kind and I realized that this would one be my last resort for dance wear.

Great little dance shop that I used to frequent years ago as a dancer. All the staff is VERY knowledgeable and either are dancers or were dancers. They are very nice and willing to take time to help each customer. I remember buying my very first pair of pointe shoes here, and remembered being very scared that I would have no idea what to get. The saleslady took the time to let me try on different pairs, taking into consideration my experience and foot type. They will also sew on ribbons and elastic for you which a big plus!
Prices are fairly reasonable as well. Many items can be found online cheaper, but for dance items, it’s always better to be able to try it on first. The only thing that kept this place from a 5-​star review is that because it is a smaller shop, their variety can be a little limited.

I was trying to purchase a leotard, body suit and slippers for my 3 years old, the selection was fine but the store attendant was incredibly rude. When I entered she asked if I needed help, I replied, ‘yes’ and she pointed to the corner and said the items I was looking for were in the corner. I couldn’t find anything in my daughter’s size, her size was on the other side of the floor. When I asked if my daughter could try on the body suit she acted as if I was causing her a great inconvenience. When I said thank you after the transaction was completed she said absolutely nothing. I won’t go again!

My daughter is in Drama Camp and will be in a performance at the end of the week. She was told to get some «character shoes», and I looked up where to go. There are not very many dance wear shops in the area, so when this one popped up in Google as the closest, this is where I ended up.
Small shop with leotards, tights, jazz clothes, and lots of options for shoes. Ballet slippers, tap shoes and the needed character shoes in all sizes for fairly reasonable prices. Nice sales lady though I didn’t chat her up much due to the amount of customers waiting for her.
No Amex, but all other cards taken.