Bomac’s Locksmith

Not a big review writer but service and professionalism was above and beyond so I felt compelled to post. Had sought quotes to get whole house re-​keyed from a two locksmiths and, while estimate may have been a bit lower, professionalism and thorough breakdown of variables in cost made any slight difference in bid negligible. Bomac’s scheduled me one day out, installer called ahead to let me know he was on his way, arrived on time, was courteous and friendly and was in and out. Invoice detail matched initial conversation item by item.

I had a lock with a protected keyset, and the staff at Bomac’s explained what was going on, why I couldn’t duplicate it, and what I could do instead. After doing some research to convince myself that they were right, I called Bomac’s back, and they came and replaced the lock and made a new set of keys the next day.
I’ve returned multiple times to get keys duplicated, and have always received fast and friendly service.

This is my first Unilocal review and the first time I have felt inspired to write one. I called Bomac a couple of weeks ago and scheduled a visit for a locksmith to come to my new home and look at a lock on one of my sliding doors that was stuck.
The men that came to look at the problem not only arrived an hour late but were somewhat rude and they smelled like an ashtray. It was pretty bad.
They looked at my door and told me they were unable to fix it because they had to order a part. They said they would get back to me as soon as they located the part. Well, I waited 1 week and called back to follow up on the status of the new part. I never received a call back.
So I called Danville locksmiths this morning (got tired of living with a locked door for 2 weeks). Danville locksmiths dispatched someone to my home within 20 minutes and he fixed my door in 15 minutes without having to order any new parts. Not only did they fix my door but the man was friendly, knowledgable and clean.
I do not recommend Bomac and sadly will never call them for service again.

Awesome work! We just bought our house and wanted it rekeyed… I called them on short notice and they came out the same day… Thank you Clint!

Really wanted to like these guys. Being a local, I’ve seen them around «forever».
Had a unique situation (an extra-​thick entry door), and the standard deadbolt from Schlage that I can usually install myself wouldn’t work. Plus I needed everything re-​keyed, so I figured I would just have them handle everything.
So I went in, talked with the guy behind the counter, who was great, and had it all set up. Lock had to be ordered; work would be done a few days later.
This is where is goes downhill. Young guy sent to do the install was a disaster. Pretty much did everything wrong. Kicker was installing the deadbolt without the «safety plate» behind the trim plate in the door jamb. That’s kind of the whole point of having a deadbolt; otherwise, with just the trim plate, the door can be easily kicked-​in. When I caught it, he said he would do it, «but we typically never install that». Huh???
All the other problems with the visit I’ll spare you. Bottom line: there are «real» locksmiths out there, tradespeople who take pride in doing a professional job. That’s who you want to work with, not these guys.

I’ve gone to Bomac for duplicate keys (house & car) several times since 2011 and they never disappoint.
They’re helpful, honest and friendly.
Pricing is fair.
Parking is limited but I’ve never had a problem.

We’ve called on Bomacs several times now for various issues, from rekeying, sticky locks, and locked out. Everytime, the service has been excellent and we have been very satisfied with the results. Our new house needed quite a bit of lock work, and the locksmith did an amazing job for us, going above and beyond our needs to make sure things worked as we liked. We will continue to call Bomacs for our locksmith needs!

My front door lock broke at 4:00 on a Friday afternoon of a holiday weekend. Went to Ace Hardware, who said they couldn’t fix my lock, and suggested Bomac’s. Drove to Bomac’s, who said they would stay open late to help me if need be. Got there right before they were scheduled to close. Alan looked at the lock, gave me 4 or 5 different options, and finally ended up fixing it for free. If the free solution doesn’t end up to be a long term solution, I will definitely go back, just because I got such good service.

I actually don’t know how good the work is here, but I called earlier, and after listening to my tale Bomac’s gave me the number of someone they thought better qualified to fix my problem. 5 stars for actually caring about me getting the best experience.

I broke my key in our Thule car top carrier. Called Bomac’s and they said to bring it in! Less than 30 min later they fixed it! Great service friendly staff!

These guys are super honest! I called 4 different people about replacing the lock to my vehicle. Not only did they give me an honest quote, they spent their time researching the issue I was having and asking me questions and THEN called me with an accurate and fair response. They also recommended a second option (which would have had me going elsewhere) even though they wouldn’t be making money. Super honest and fair. Excellent!

Just a solid company that has been around for years. Quick reliable service plus friendly workers.

Saying thank you for the prompt and honest service.
I called in need of a desk key, and the locksmith told me the price of having it unlocked by a technician at $ 115.
I wasn’t prepared to pay that much and let him know, and he told me there was possibly another option based off the number on the key lock.
He quoted me this key-​cutting at $ 17, but made sure to let me know there was no guarantee it would work.
Key was ready for pick up in less than 30 minutes, and it WORKED!
Bomac’s saved the day :)

If you want a locksmith company that asks illegal questions of it’s job applicants, like if they have kids, are married, and how often they drink alcohol, this is the company for you.

Poor reviews are never fun to do, but in this case I must give Bomac a fail. I am caring for my elderly in-​laws and 2 months ago I called to have the entry door handle to their home replaced or repaired. The handle is a part of a, 40+ years old ornate, hardware system. The Bomac repair person could not repair it fully, and said it was cost prohibitive to replace it. When asked what was cost prohibitive, I was given an estimate of $ 1000+. So, the knob was just stuck back no better then I had done it myself, except there was charge a $ 30+. The knob was not repaired and shortly afterwards I left town for a few weeks and the knob came off again. I called again and I was told the knob can only be stuck back on and they would do it monthly, if need be. I was told a tech would back to me with other options.
The tech called and informed me he would think of a less expensive options, and I was to give him until the weekend to give me another estimate for a replacement. Meanwhile, I went to Ace hardware and was referred to Rex Lock and Safe in concord to look for the parts. I called and was asked to bring the hardware in. The locksmith Craig, asked why did i drive from Lafayette when Bomac was so close? I wanted to say «I had a 1000 reasons», but instead left it at «annoyed». Craig was up front about the repair and made no guarantee that he could repair the handle. Less than 24 hrs later he called and informed me the lock mechanism was never repaired. He reported that the interior of the lock had not been taken apart or repaired which is why the knob fell off again. So Instead of paying between $ 400 & $ 1000, the front door has the same ornate door lock that is just as solid and steady as before for a whopping $ 30.
Lesson learned… always get a second opinion even if you have to drive a few extra miles.
Thanks to Rex Lock and Safe for saving me hundreds of dollars.

For the first time ever, we had to have a lock re-​keyed and called several locksmiths. All quotes were around the same price, between $ 115 – 130, for in-​home service. Bomac’s was the only one who told me that I could bring in the lock and have it done for $ 18, which I did. We saved over $ 100 with that piece of information.
Came in around 9am, and they re-​keyed my lock while I waited (less than 10 minutes). Friendly, prompt and courteous service!

Saved me the cost of a very expensive replacement. Professional, friendly, fast, and successful!

Great friendly customer service and an establishment that’s been around for a long time. I called in to get a price. I was greeted on the phone by a nice guy that gave me a great price.
I ended up coming here twice and parking can be a little spotty at times but there are metered spots across the street. I think the place next door keeps the front spots pretty occupied.
Anyways this place has everything you could basically ever need when it comes to keys and locks, etc. I definitely feel like I’m supporting a local business and have felt really helped the few times I’ve came here.
I definitely recommend this place if you need a locksmith or a key copied, etc.

Never thought I’d be writing a Unilocal review about a locksmith, but seriously they deserve it!
I have used Bomacs for making keys and also for letting me back into my house when I locked myself out ($ 100 later).
Even though the price was high, they were super-​fast, very courteous, and the dude was clearly a former Deadhead, so big ups for that.
Also, when I needed to replace and copy a key that was old and from the 1940s, I went to four different locksmiths and they all told me to go blow, that I needed to contact the manufacturer from the 50’s! Not Bomacs! They worked extra hard to find me a «blank» and make copies of the key that worked like a charm!
Highly recommend. I hope this Unilocal review gets them some business!

Gayle and I are slowly working through what work we want to do on our Pleasant Hill home, as we continue to combine our households. I have the Brady Bunch tune running through my head, while my Lovely Lady would settle right now for Alice the Housekeeper. There’s also a big «honey do» list for both of us to work through.
Eric B. from Bomac’s Locksmith came out yesterday to change the locks on the front door and install a view port. And no we didn’t do it keep various key-​carrying family members out. We both didn’t like our inability to see who was at the front door. Plus, the amount of key jiggling required to open the thing was really starting to get irritating.
My only initial quibble was that the bill was a little higher than I expected. However, Alan responded promptly to my email inquiry and very thorougly explained and easily justified each part of the service. As for that, Eric B. did a very complete and nice job. He was also informative, professional, and friendly to both me and the dog. I also appreciate the respectful way the Bomac office handled my initial call and that fact that Eric B. was on time for the appointment.
p. s. — I found Bomac’s Locksmith on Unilocal and I would use them again without any hesitation.