Buca di Beppo Italian Restaurant

Had the stuffed chicken it was delicious. The waiter was knowledgeable and when the meal came out I realized it didn’t come with pasta. He immediately ordered a child’s pasta which was enough for the two of us.
Overall the «small» serving would feed three.

Deserves negative stars. Gross. We are from Cincinnati and we LOVED Buca. This place is a terrible misrepresentation of the chain. Cold bread, FROZEN butter, and wait for it… a nice long black hair wrapped around a chunk of cheese and apple in the salad… The appetizers that came first as in 10 minutes before were so overdone and sad looking… Our server was a young black woman that has a huge chip on her shoulder. So with all that being said we will never ever be back. We still paid $ 73 for apps and soda… I still don’t understand the math but lesson learned. My stomach still hurts from seeing that hair.

It had been a while since we had eaten here, and now I remember why. Horrible, horrible, HORRIBLE food. I would imagine the only reason this location is still open is because of how much they charge for food, that must at least cover the rent.
My family of 5 went and ordered two kids pizzas, an order of calamari, and chicken parmesan. The calamari and chicken were seasoned with unanswered prayers. Completely non existent. Nothing. Nada.
I had a groupon deal and was attempting to pay with and my waitress wasn’t aware of it. She went to get her manager who was also the cook for the day. I told him
how disgusting the food was and he gave me a half ass «sorry». Cool, but you still expect me to pay? He said the seasoning comes prepackaged from the company. I’ve contacted both cooperate and groupon to let them know of my experience. Don’t bother going here, save your money and utter disappointment.

Service is the worst, we got up and left after no one showed up to even take a drink order.
Was stopped at the door my a server and was asked if we are leaving. Duh… Manager came and tried to offer excuses, but after a few trips to this place, with poor service we won’t be back.

Had an early dinner with family. Service was ABSOLUTELY the worse. My boo had to go get plates for us because our server hadn’t come back with the plates and our food had been sitting on the table for 5 minutes. We didn’t want our food to be completely cold. Server wasn’t attentive and very slow with bringing requested items back to the table. Food was very bland, especially the Alfredo sauce. It tasted worse than the worse made jar sauce. The chicken parm was pretty good and garlic bread was under toasted we had to send back so it could be toasted longer and that took forever to come back. We visited the one in Dallas, TX and the food was EXCELLENT and so was the service. This is what made us to here. Sorry, we will not be back to this location.
1 star is for the portion size and the chicken parm

I love this place! Nice setting and service-​great food and good Italian wine. Love the Pope list!

Two stars for service only. Sat right away. Very friendly server. Salad came first it was drenched with oil. Portion was great. Chicken Parm was hot, but really lacked flavor. Mashed potatoes were too cold to even eat. Server took off the bill Husband said the toilet in the men’s room had poop on the seat. Not going back… ever.

We have dined here twice for lunch and it was a pleasant experience both times. As with all of the Buca di Beppo restaurants, the food was good and the portions (family size) are a decent value. Staff was very friendly and the service was good too.

Four of us stopped into the Waldorf Buca di Beppo Saturday afternoon around 1230. The place was pretty much dead with only 20 or so patrons in the restaurant. We were seated quickly and our server was friendly and took our drink order promptly. We placed our food order about 10 minutes later. About 30 minutes later we received 2 of our 3 entrees and we were then informed by the server that the kitchen was out of pizza dough and it would be 20 – 30 more minutes before they could make our pizza! My daughter was set on pizza so we waited– but we asked for it «to go».
Our other entrees (Chicken parm and chicken Alfredo) were good as to be expected from my other visits to Buca. When we received our pizza we settled the bill and headed to the car. Once we got to the car we noticed that the pizza sauce had an excessive amount of water which made a mess all over the inside of the box and caused the dough to be very soggy.
I also noticed that this location seemed to be very disorganized with pizza boxes and supplies stacked up next to tables in the dining area by the kitchen and boxes of cleaning supplies stacked up (and not neatly) in the bathrooms under the sinks. I thought «Can’t they afford a storage shelf somewhere?» The bathroom could also have used some cleaning so not sure why they have all those supplies.
I have eaten at other Buca locations across the country before but I was underwhelmed by this location… I would tend to blame the management.

Updating my review of 2÷15÷05 — the district manager contacted me directly after I sent an email to corporate office complaining about terrible, terrible service and lack of apparent management. He shared that he had already spoken with the managers of the Waldorf location. Followed up his verbal apology with a gift certificate. So, in fairness, I am upgrading from one to two stars because of the immediate response of the corporate management to my concerns.
The food? good chain restaurant Italian — enjoyed it more as leftover lunch than as the dinner in the restaurant.

Review is solely based on my dining experience on valentines day. Had a reservation for 630, was not seated until 645, not a problem. Was then asked by waiter «has anyone helped you yet» over 15 minutes after being seated. He then proceeded to go «find» our waiter, only to come back and say he was our waiter. He was waiting on the entire room we were sat in. Thank you, captain obvious. We put in our order and received our food TWO HOURS later only to receive undercooked pasta. We normally don’t ever complain but this was definitely the exception. At least we came home with four free cannolis.

The chicken Marsala was outstanding. The food and service could not have been better.

A month ago, my daughter and I went in about an hour before closing, so not a lot of people there. For the most part the food was pretty tasty and the service was excellent.
We ordered the Shrimp Florentine – although tasty, it was literally a bowl of linguine sprinkled with a handful of shrimp, spinach, sprinkled with a few roma tomatoes.
Fast-​forward to today, I live about 12 miles from the restaurant and decided to place an online order to pick-​up. Seems that choosing the pay at the restaurant option placed me over the maximum amount and I would have to pay via cc. With all the hacks and breaches, I have no intentions of doing.
I’ve just placed an order with an old stand by, that has great Italian cuisine for about the same amount and will pay when I get to the restaurant.

Last year during a conference I attended in Orlando, my co-​workers were raving about this restaurant in their Florida location, and I felt I had missed something big because I chose to spend my last night in Florida with some relatives.
Fast forward almost a year later, I finally came here with a girl friend for a late Sunday lunch on our way home from a wedding the night before in Maryland. I thought to myself FINALLY i get to experience this place!
Everything here is served family style and so we decided to order a small serving of VEAL SALTIMBOCCA with rosemary potatoes as a side dish.
The bread served to us was not extraordinary nor was it close to being warm. In fact we were asked if we wanted it. It was served with aceto balsamico, or oiive oil with a swirl of balsamic vinegar, which is typical of many American Italian restaurants, the practice of which started in a San Francisco restaurant… once again I find a restaurant that breaks an Italian food rule that simply states DON’T DIP YOUR BREAD IN OLIVE OIL… I thought this place would be AUTHENTICO… I guess not.
Although our entrée was cooked well, it lacked attention to detail… the artichoke described to be part of the dish was no where to be found on the serving platter. The sauce was also scant, so we requested for more sauce. The rosemary potatoes were dry and lacked the aroma of rosemary sprigs, and I guess dried rosemary was sprinkled just right before it was served.
What made our experience here a bit gratifying was our server. She anticipated what we needed and was making sure we were ok. When we requested for more sauce, she gave as a soup bowl full.
I’ll give it another chance maybe and try something else next time, and this time not expect too much… and thinking back, did I miss out big time? Mmmm, not really.

Giving this place three stars and that pushing it! The hostess was very nice when we were seated! But down hill after that! I took my 92 year old dad there on his b –day and I told the hostess you would think they would of did something for a world war 2 Vet like stick a candle in a roll or some ice cream! Well anyway finally our server comes after 15 mins! We were bout ready to leave to go to Ruby Tuesdays across from them! Wish we had! We got there at 3:30 they said to late for lunch! There was only one other table there and hostess sat us right next to them which was cool cause they were a cute young couple that was telling us how the place works! Cause we didn’t know bout family style! We just thought prices were really high! We didn’t know one small platter was all we needed! And that waiter wasn’t about to tell us! So dad said order for him so I got Salad bowl waiter said it would be enough for 4 then ordered chicken Alredo small plate! He said it would be more then enough! Well finally salad comes it took forever and so did our drinks! I looked at salad and thought really for a bowl of lettuce 12.99 not even a cherry tomatoe there were 2 green olives & 2 pepercinnos! Oh and some red onion! So I hunted down the waiter and asked if he had any tomatoes? He comes back with these diced up real small pieces! It was really kinda of funny! I knew then we should of went to Ruby Tues. cause I love there Salad Bar!!! So we sitting there eatin our salad my dad said I guess you have to pay extra for some bread!!! I started cracking up! He said I saw it on menu for 7.99! So we were laughing and said well guess we not eating bread today!!! I said whenever the waiter comes back I will ask him! Well in the meantime people were coming in and I overheard another waitress tell her table she would be back with there salad& bread! Then I grabbed her when she walked by I said does bread come with salad? She said yes it does! I asked her to go get my waiter! We were done our salad by the time he came back! I couldn’t believe how bad the service was! I ask bout bread he said oh you want bread I said I need something doesn’t look like we getting our dinner and time soon! So we sat for another 15 mins and finally he brings bread with our dinner! I couldn’t believe this guy! It looked like all the other servers were on the ball! We just got a bad egg!!! Lol!!! I have to say the chicken dish was very good broccoli was fresh & it was very hot when we got it! And it was a lot of food! I took home enough for my husbands dinner and I made him wrap up the rest of that lettuce we didn’t eat! So for the price wasn’t too bad! But not good enough for us to return!!! That so call waiter needs to go back to school for a new career! And from now on when I take my dad to the mall we will be over at Ruby Tuesday having a wonderful salad bar with nice cherry tomatoes!!!

Haven’t been to Bucca in a good ⁶⁄₇ years. Maaan I missed this place. Everything about this place speaks to family environment and style. The checkered table cloths, the walls adorned with Italian life, zest and flair. The copious amounts of large breasted women framed. Sophia Loren (ahhhh)…The campy ornaments hung throughout. It was like I never left. I like this location because it was not crowded or overly raucous. Bucca is the type of place where the loud talkers and laughers go. Those bellowing beast of brevity and bravado. Yes women too can be a tad overzealous when in the company of alcohol. Be that as it is. The wait at our table was a little long. Seeing as though they were not busy. The Frutti Di Mare is as it was the 1^st time I tasted it. So damn good. The Bruschetta, the salad, the dessert. I mean I couldn’t have asked for a better Birthday dinner.

One star based on service only. I am sitting in the restaurant right now writing this review, as I am paying my bill for my family of 7. This was my second trip here. First time here I had a kitchen view table. A server dropped a clean knife on the floor and then put it back in with the other knives. I complained to a manager. They apologized and fixed it. Cleaned all of the knives. I’m sure worse happens in restaurants with no kitchen view so how mad can I be? Not right, but a risk of eating out. And they apologized profusely and they washed all the knives. Ok by me.
Decided to try it out again, spaghetti and meatballs came out pasty. OVERDONE pasta. Chef came out and said sorry and offered to remake. Ok. Fine. EXCEPT, the remake came out with all of the cut up meatball from the first go round. If you are remaking then remake it, don’t serve new pasta with original meat. Service ok, not excellent. Not trying to be horrible. I really wanted this to help revitalize this mall but unfortunately it is only making people not return. Two strikes and you are out Buca. I will continue to enjoy your food when I visit Anaheim, CA and will hope that you get it together in Waldorf. For this girl, I won’t try you again for at least one year. If you are still there, but I doubt you will be. To do so, better make some big changes and QUICK.

The food was ok, it wasn’t season every well though. I’m certain that the stuffed chicken was precooked-​frozen and reheated. To top it off it was over cooked and the bottom crust was burnt.
The service was pretty good.
Overall it was an ok experience but I think it’s overpriced for the quality of the food you’re getting. Good place for families. I don’t know that I’d return… Unless I was really hungry and it was my only option.
On a positive note, the Ravoli with meat sauce was good.

We ordered to go. This is our second time since this location has opened. The first time we dined in and it was a disaster.
Now I feel stuck because I ordered online and paid so I can’t leave. Said my order would be ready over twenty minutes ago.

* 3 stars specifically for this location *
Food is pretty good. The calamari is pretty good (nice and crispy with good flavor) and we loveee the apple Gorgonzola salad, which has the right mixture of salty and sweet. The pastas are all tasty and cooked well. Apparently they make all their own sauces too. The prices make sense for the portion sizes – it’s family style and huge dishes. But…
What is WITH the service here?
Timing
The first time we came and sat down it was fine. Then the next 2 we did carry out and BOTH times we came after the recommended time – they told us 12 – 15 minutes, we get there past 20. We saw our food sitting there the first time… And just waited and waited for the bartender to check us out. Really? Second time… Came 20 after… He gave us the bill… I took out the money and stood there holding it for 10 minutes… finally asked him if the food was ready… And he didn’t even turn around to answer me? Finally got our food after 25 minutes of waiting in the restaurant and 45 minutes total from order to ready. If the food isn’t going to be ready in 15 minutes, don’t tell me to roll outta bed into the cold in 15 minutes just to stand at the bar for 25.
Consistency
So the first two times we got the Apple Gorgonzola, the salad was tossed and the dressing was tossed into the salad (1^st time dine-​in, 2^nd time carry out). The 3^rd time… there was no dressing at all and the salad wasnt tossed. When we brought this up to the manager, he said that the salad should never have the dressing tossed into it. Hm… seems like some things need to be reiterated to some of the employees…
Courtesy
Aside from the bartenders/​employees taking a long time to respond and not even turning around when speaking to us, we got a chance to speak with the manager over the phone. So when we got home we realized they didn’t even give us dressing for the salad, we asked for the manager. We told him about both instances, and he promised us a comp salad and dessert for next time, explaining that these practices were not standard and apologized. If/​when we go back I’ll reevaluate. For now… 3 stars.