I utilize the services of Fidelity Bank as a trustee of a non-profit organization. I recently went to open a business account with Fidelity as I was able to experience their professionalism and low/no cost business checking. The staff are ALWAYS friendly, and helpful. I have never been to the location in Wake Forest, where I have not been greeted in a genuine and positive manner. This branch is literally a breath of fresh air. The process of opening an account is seamless, easy as pie. I received my products quickly and have been happy with the smooth transactions thus far.