Sam’s Electronics

Sam’s Electronics came to my home for a repair of my TV that was under warantee. But why I am writing this review for is what they did for me while at my house. Not only did the fix my TV, but they gave me some great tips on how to adjust the setting on my cable box to get a better picture that enhances the awesome capabilities of my TV. Then I spoke to the guy about my plasma that was in the corner and not working. Instead of me dragging that big TV in to get an estimate, he offered to take it back with him to the shop and take a look at it. Their customer service is AMAZING and so hard to find these days. They had my Plasma fixed within the week and for a great price. Belive me when I say, they do GREAT WORK with friendly service and at a great price.

Wonderful customer service. They’ll tell you straight up if your tv is good or no good. They won’t let you lose your money. Best place to go for fix your TV.

They are NOT open on Saturdays!!! Don’t make the mistake I did. According to Unilocal they are open on Saturdays, but when you get there, the sign on the door says closed on Saturdays and Sundays. When I called it said Saturdays are appointment only. So… lesson learned, always best to call before you go.

Called them up, let them know I was bringing a TV down. When I arrived the guy behind the counter came out and helped me unload my TV. Left it there for a few days and unfortunately they could not find the part to fix my TV (an old model by today’s standards) but the service was good.

Had problems with our 50″ Samsung Smart TV we bought from Costco… Not even a year old…
Went through Costco Concierge… Which was a pain in the butt. They want to keep running this test and that test. It was pretty ridiculous. In the future, I will DEMAND to have a repairman come out, when in fact, I knew there was a problem with the tv and not the cable or whatever else.
Anyway, Sam comes out… Nice guy. He was here about an hour and now the tv works great. No problem with the picture coming on now:) Also, Sam said if there are any more problems just call him direct and he’ll take care of the warranty side.
THANKS SAM!!! You da best!!!
VERRY HAPPY!!!

Sam was great. He was able to get me in and able to fix my problem in under 30 minutes. I HIGHLY recommend this place.

I found Mililani TV in Google search. I was told it will cost $ 300+ to repair my Panasonic 42″ Th42pz700 plasma tv. I loaded my tv in the car and drove around Costco area but I can’t find Mililani TV. Instead, I found Sam’s Electronics in Waipio Business Center. I got off my car and asked the guy in the front office for direction. He google map for me and give me direction to find Mililani TV. I told him my Panasonic TV is dead and the LED blinks 7 times. He explained to me what is the problem and Panasonic extended the warranty to repair this problem. Because Sam’s is a factory authorized service center, they can repair it free of charge! Sam’s Electronics saved me $ 300! Very nice people, fast turn around time. A+

I thought my tv was trash until I called the guys at Sam’s. Really a bunch of nice guys they’re really helpful and competitively priced with a quick turn around time. They’re a better alternitive than sending your electronics back to the manufacturer, give them a call, you won’t be disappointed.

Horrible terrible awful experience. The manager was rude, condescending and overall a real jerk. He refused to provide service on my new Samsung tv even though Samsung setup a service ticket with them. He did not provide an explanation why he rejected the service and hung up on me! By far the worst customer service I’ve ever experienced. I called Samsung to complain and they said this isn’t the first time they’ve had a problem with this service provider. They arranged to have mt tv fixed by another service center. DO NOT USE SAMS ELECTRONIC SERVICE!