KFC

Food was okay and staff friendly. Drive through is a bit tight considering that building was not intended to be used as a drive through.

I love me some fried Chicken. I was happy to know there was a open parking space for me upon my arrival. They smiled at me when they took my fried chicken order. I smiled cause I love fried chicken. it was had not to stay and eat the whole meal, but I had to go so I ate it up while I drove them streets.

Rude service, bathroom was a mess and smelled quite bad.
Food was still good though.

Kentucky fried chicken at Waikele has a Rude clerk that has heavy pancake makeup.
She waits on the person in front of you
and Walks away from the next person.
Avoid this women with Pancake makeup.
I confronted the Mgr about this Rude
Clerk and he said she’s a longtime employee. So what! She’s still Rude.

Well, they haven’t improved at all. They are obviously not ready for the Halloween crowd and I’ve been waiting in the drive thru for 20 minutes. Ridiculous! This place needs new management.

Absolutely horrible service! So bad that I lost my appetite.
My boyfriend and I first entered the store with no greeting at all (we let it slide because it really isn’t nothing to get upset about.) But, it does make an experience more pleasant. My boyfriend and I were still deciding what to order, yet the cashier named TAYLOR kept sighing and looking at us with an impatient face. Need I mention that we were the ONLY ones in line.
We finally decided what to order & I asked TAYLOR if I could substitute my sides for the $ 6 fill up deal & she said yes. Then, when I asked if i could substitute my cookie with mashed potatoes, she then rejected me and said I wasn’t allowed to substitute the cookie. She literally JUST said i could substitute my sides. I kept bushing it off the entire time, while holding down my tongue. She did not hand my card back to me, she dropped it on the counter instead. In addition, there was a young employee with glasses (did not catch her name) that was snickering and laughing on the side as if there was something to laugh at. The entire time TAYLOR the cashier was giving attitude and just being completely rude.
Anyway, our order was finally ready and we were not called, our food sat there on the dine in tray until a worker said, «OH, your food is ready»
Being that it was such a horrible experience, my boyfriend and I asked them to bag up our food because we did not want to done in any longer. Taylor sighed, rolled her eyes and dropped the take out box on the counter. How unprofessional! If you do not like your job, at least pretend to. ESPECIALLY IN FRONT OF A PAYING CUSTOMER.
Let me get to the worst part! While TAYLOR was transferring my food into a take out box, she transferred my cookie with her BARE hands that she was just handling money with. That finally got me to speak up & ask if TAYLOR is naturally this rude & I mentioned how I saw her touch my cookie with bare hands. All she asked me was, «do you want another cookie?»
In general, this was such a horrible experience! I actually contacted their corporate office about this encounter. DO NOT eat here unless you enjoy horrible service

After a few days of coming here I can say that if you do risk coming here make sure you verify your order CONSTANTLY, the people here don’t know how to operate their own systems apparently.
I’ve asked for ADDITIONS to meals on FOUR separate occasions now to share with people and they have instead REMOVED ITEMS FROM MY MEAL AND SUBSTITUTED IN THE ITEM I ASKED FOR AN EXTRA OF.
Example: 4 piece meal comes with 1 coleslaw, 1 mashed potato and a biscuit. Last night I asked for an extra biscuit, the lady actually CONFIRMED «You want to add on a biscuit?»
I said yes, and instead they removed the mashed potatoes and replaced it with a second biscuit.
Really?! You repeated the order back to me TWICE and I confirmed it TWICE, how in the fresh blue hell do you still mess this up? Similar things have happened on other occasions.
To make matters worse when I pulled up to the pass there was an employee yelling in the kitchen, sounded like he was angry at someone on the staff, he was letting swear words fly, very unprofessional.
If I want food for work I’ll likely go to the KFC in Mililani from now on, or just avoid the chain altogether.

Two piece with a biscuit, mashed potatoes, cookie and a drink for $ 6.00. Biscuits are pretty dry though. Didn’t use to be that way. Enough said.

don’t waste your money– even if this place is convenient!
lots of other eateries! go there– not here!
their chicken is absolutely terrible! dry, old, tasteless, and overcooked to the point of being hard!!! hard and dry!!!
go elsewhere if at all possible!!!
9÷4÷2015 wkm

I do not know man due to my last recent experience here, it is like wow did I really just choose to eat here today? haha. Anyways, dine in here recently for the first time in a long time for a random Sunday early afternoon lunch. It was somewhat busy. There was a lot of Japanese tourists ordering and eating here. That is mostly due to the part that there are many tourists that go and shop around the Waikele outlet area. Anyways, it is located at the lower level of Waikele where all of the other restaurants and eateries are located. It is across from the Lowe’s home improvement store yeah in that corner. Anyways, the customer service is just ok. All of the workers seem like they just don’t give a crap and they are just there for a pay day. There was one dude who took my order which he was giving off the vibe and energy that he is just there for the pay. All of the workers needed to chill because there was not even that many people waiting in line. It seemed that they were all hustling and bustling for nothing and wasting energy when they can just focus on treating the customer accordingly. The food that we ordered was just ok. I got a two piece combo meal and my mom got the chicken tenders combo meal. Everything from the chicken to the mashed potatoes to the coleslaw to the biscuit did not feel fresh out of the oven but we ate it because we were hungry. The prices for everything is ok, I feel that it is a bit high though. Everything could be a buck cheaper then it would be ok.

Inside dining is hot.
The cashier we had was clueless.
Dont go to this one if you want good service.

Not really worth the money for the food you get. should have just gone across the street to subway or whatever else was there.

I tried their grilled chicken sandwich and it wasn’t what I expected. For the cost of the chicken sandwich I expected it to be greater than what it was. The fries were also subpar. The one positive thing was that their service was fast.

Is KFC getting to be one of the more expensive fast food restaurants? I feel like it’s mostly breading on their chicken. Not my fave, but hubby likes it.

Usually go to this KFC since it’s on the way home for my husband & I… but after an experience, we rather take the 10min drive out of our way just to avoid this KFC.
One day after work we went through the drive thru — the girl took our order, ok… everything seems to be ok… then we pull up the window to pay, i guess the girl was waiting for my debit card to run & clear, so she ended up talking to another worker, a guy… the guy came up to her at the register & was asking her about a girl. The girl worker replied «oh everyone knows her, she’s a sl*t, & a b*tch» etc etc… the girl worker gave us our food, my card, & didn’t even say thank you, come again, or EVEN LOOK AT US when giving us our food… it was like she just handed it out the window while still having her conversation with her co-​worker.
So…irritated as I was, & very disappointed in the service from her, I yelled out «THANK YOU!» & left.
I believe her name was Maile, or Malia… something with a M. &, if you looked inside the restaurant ALL the KFC employees were sitting around in the dining area wandering around talking.

I LOVE fried chicken. Just about any fried chicken. Sure I’ve had some that were better than others but, with KFC you know what you are getting consistently.
I usually do drive thru because for some odd reason it’s faster than counter ordering. I have never encountered a rude worker here. Everyone is polite and professional.
OK, back to the food. I like their Original recipe as opposed to the crispy chicken. The seasonings in the orignal are one of a kind. It’s as though if I closed my eyes, took a big bite I would KNOW it was KFC’s recipe.
The cole slaw here is the bestest… is that a real word? I salivate just driving to KFC thinking about the cole slaw. It has just the right amount of tanginess so it doesn’t have a strong vinegar flavor. The slaw is crunchy and gives it a freshly made texture (even though we all know it isn’t).
The mashed potatoes are my families favorite. For me it’s a little too creamy but I’ll suffer through it for not having to cook!
The biscuits are flaky and buttery, just wish it was a little bigger. Be sure to ask for honey for each bite you take!

From my life experience, KFC is bad in general and this place is no different. Its overpriced, the food is old (I always get stale fries), the food is cold, the sandwiches are very small portions, and really, its not very tasty. You are way better off getting a bucket of chicken from Zippy’s
I’ve been to KFC in Waikele and Hawaii Kai probably about 6 times in the past year or two. Its always the same poor experience. That’s enough chances. I’m done with this pathetic excuse for a fried chicken company.

Visited KFC Waikele because I had a coupon for a free twister.
I wasnt really excited about getting the meal because the chicken wraps at other fast food places tend to be small. When I saw the price of one, it was a turn off to me because it was almost $ 5!
So, I order the twister meal and I got one free twister.
I was actually surprised at the size of the twister. It was pretty big and filled with chicken. They can really justify the $ 5 price for one.
It was really tasty and I would definitely order it again. FREE food always tastes better! The staff at the drive thru was awesome and didnt make any mistakes on the order.

I’ve only been through the drive thru and so far so good. I don’t really care much for the regular chickens nowadays. I go for the grilled chicken. It’s the bomb with KFC hot sauce. Their hot sauce is also the bomb!
I also like their 20 pc for $ 20 special on Tuesdays. In fact that’s the only time I get their chicken — on Tuesdays cause their prices are pricey.

A whole 2 stars because the bathrooms were relatively clean and accessible. Otherwise, I hated what I got. I haven’t been to KFC in… oh…years. And now, major disappointment. The two others with me seemed to have gone the right way with the plain old fried chicken, spicy type.
I got the chicken tenders/​nuggets/​strips whatever they’re called they’re terrible. It is really, really hard to mess up something deep fried! Just batter it and dump it in the fryer! geez. Limp, tiny, dribbling, bland, bleached-​looking little bitty pieces of chicken. The batter was completely wrong, kind of looking like chapped lips that hadn’t been deep fried enough. Barely edible. Definitely not acceptable from a place that is supposed to specialize in chicken. If I ever go here again, I am getting some reasonably normal-​looking fried chicken.
Mashed potatoes and cold slaw are the same as I remember as a teenager. Acceptable, edible, all right.
Do not order the strips!!!