Dr. Carolyn Wong Optometrist

This is for just the eye exam — I didn’t get glasses from here.
I saw Dr. Linda Chau & she was AWESOME!
This may sound extreme but she was patient, friendly & answered ALL my questions regarding my eyes, vision & insurance. In fact, I wish I remembered exactly everything she told me since she illuminated aspects of my vision that I didn’t realize.
I didn’t necessarily feel pressured into taking the fancy eye test. But after some discussion, it sounded like my insurance would cover it anyway but feel certain that Dr. Linda Chau would have happily let me take the old school version.
I was in a hurry & wasn’t planning on getting glasses that day so I didn’t even take a look at their selection.

After my former provider left my insurance plan I sought a replacement and had little success. I stumbled upon Dr. Wong when her office was identified as the vendor of a particular frame I was interested in. Best stumble of my eye life! She’s terrific, has all of the latest equipment (no annoying drops) and is extremely thorough. I was not only given a new prescription which will remedy a long-​standing teaming problem, but also provided with a thorough explanation of the current state of my eyes with revealing, and amazing, photos. I’ve found my eye-​care professional for life. Cannot recommend her too highly.

I have enjoyed the service, knowledge, and professionalism from Dr. Wong and her staff for over a year now. Dr. Wong genuinely cares about the health and wellbeing of my experiences with my contact lenses, glasses, and my eyes. I feel confident that Dr. Wong is doing an excellent job of tracking the health of my eyes to watch for possible diseases or other genetic problems. My wife and I both see Dr. Wong annually and we will continue to see her in the future.

Pressures you into taking expensive tests even when insurance doesn’t cover them. Doesn’t even give you a cure other than vitamins and homeopathic things that conveniently happen to «only be sold at her office.» AVOID!
When it comes to glasses, her staff and her pressure you into getting frames and contacts there; even when you are clearly not satisfied with the selection. AVOID!
(You can get better deals, quality and service literally anywhere else.)

This was an amazing experience! The doc spent the most time I’ve ever had anyone spend with me on an eye exam. Found out my last optometrist over corrected my eyes and I can finally see again!!!

I have been Dr. Wong’s patient since the beginning of her practice. She is terrific and a very hard worker, extremely thorough with her exams, and an excellent fitter of glasses. And she has a varied and an extensive array of frames. It is also easy to book appointments. Her knowledge and professional skills helped me recently with a clogged eyelid gland that was worrisome and very uncomfortable. She really knew what she was doing. Such a relief! Her office staff is friendly and accommodating. Jackie has been there for a while, and I have recently met Jesse and Lily. There is free valet parking in back.(It’s nice to tip a little.) There is also abundant meter parking all around. So important to get a good eye exam.

This was my first time visiting an optometrist and it was a great experience. The entire staff was very friendly and helpful, and the whole appointment went smoothly and quickly. Booking and appointment was really easy too, and they called within a couple of hours of filling out their online form to confirm my dates.
Linda Chau was the doctor I saw there and she was awesome. She explained everything to me as we did each test and answered any questions I had. Turned out that I didn’t needed glasses, and she didn’t push me to buy anything I didn’t want or need.
I did end up buying a really cute pair of reading glasses there. They have a huge selection of glasses if you do end up needing them!

I brought my son here for an eye exam. The doctor was very friendly and very through. It was a better experience than I expected. I will come back here for sure. Thank you !

Dr Wong doesn’t give up until she finds the right contacts for my difficult vision. She really cares about my eye health and my comfort with my lenses. I would recommend her 1000%!

Dr. Wong is so easy to talk with and takes time to explain the state of my eyes. I wear contacts 99% of the time but have also purchased glasses from her. I’ve been in situations where I’ll run out of contacts and need an emergency 10 pack to hold me over and it’s so easy to call and pick them up in the next few minutes. My last exam was great, I did the elective retina photography and Dr. Wong analyzed the year over year changes while showing me the photos. It was very interesting and helpful. She took time to figure out my prescription and even took into account my occupation before making the final call for my prescription. I was and have been very pleased.

Dr. Wong is knowledgeable, efficient, nice and friendly. She explains everything, is open to discussion, and takes as much time as needed to make sure your eyes are perfectly cared for. I have been seeing her for all my eye care needs for the last 5 years, and I am very satisfied. She has the most modern equipment and can help with everything from glasses to eye diseases. She also has a very stylish selection of frames and she clearly enjoys helping patients choose the most attractive style.

Very easy to make an appointment, friendly, professional service, thorough eye exam.

Not a happy customer. After over 10 years of buying glasses from Dr. Wong for myself and my two daughters, I would have to agree with other comments about her unprofessional treatment.
After performing the eye exam and taking the extra $ 40 picture of my retina, she told me my insurance wouldn’t cover new lenses for another 6 months.
If I wait 6 months to fill a prescription, my eyes will have changed and it won’t be accurate. She should have known that before she did the exam. Or she should have been willing to update the exam in 6 months so I could buy accurate lenses at that time.
Dr. Wong used up my insurance coverage for the annual eye exam and left me with a prescription that I can’t fill with my insurance.
When clients come to see me, I look up their records prior to the visit so I know who I’m talking to and what sort of help I can offer. She didn’t do either, and made no attempt to rectify the situation. I’m extremely disappointed. I guess I’ll buy my glasses online this year and definitely find a new optometrist next year.
P. S. She always tries to coerce people into that uninsurable eye photo exam. When I declined it for my young healthy daughters, she looked at me like I was guilty of child neglect. Not cool, Dr. Wong. Not cool.

They are very nice here and they take good care of you. The doctor explained everything very well and I enjoyed getting my eyes examined. Price was good. Service good. I’m a happy customer. Thanks!

I come back every year for my yearly eye exam. Dr. Wong is open on Saturdays which is nice. I usually pay to park at the city lot across the street, rather than having my car valet behind the building, or park in the small lot in front. It’s just a personal thing. Her office is located on the second floor of a strip mall. Her staff is always nice, and greets me with a smile, regardless if they are busy. Dr. Wong explains her findings and compares them to previous years. I feel I am in good hands. I used to work for an ophthalmologist so I know Dr. Wong is an excellent Optometrist. She has a digital retinal camera which photographs the cornea and more. Each year she can compare the health of my eyes with these photos. I feel I highly recommend Dr. Wong to all my friends. She has a vast selection of frames too, especially for my Asian nose and face. My favorite are the Swissflex because they are so light and comfortable.

First time I went I was in awe because she was so today. Modern & all. She was also
very detail oriented. I love that. It means she is one of the best eye doctors in the country.
Second time I went in & got the new 2week contacts I got the best for me. They are wonderful.
I can’t tell I have them on. The best for comfort. Clarity is excellent too. I cannot complain. I will
always go back if I can get there. She will forever be my favorite eye doctor. BJ.

We’ve been going to Carolyn for now more than 15 years (far more for my husband) and she’s been incredibly efficient and thorough…

I wear contacts and glasses and have been going to Dr. Wong’s office since I was young. Always a super quick and easy process. If I ever have any problems with my contacts/​glasses I can always try a different brand or get my frames adjusted. They recently updated a lot of their equipment and have a wide array of frames to choose from (even have some more high-​end brands, but the choices are limited sometimes. there are new frames always coming in). Not to mention that they will explain your insurance coverage to you if you do not understand all the details. Highly recommend to anyone looking for an optometrist.
You can park in the lot right under the office if you are lucky, but there is a main lot right across the street.

I dreaded leaving my previous optometrist, but she sold her practice; man was she the best! Hoping Dr. Wong would be up to my high standards, I gave her a try for two reasons: (1) she got great Unilocal reviews; (2) she has the same state-​of-​the-​art equipment as my prior doctor.
Dr. Wong did not disappoint at all. She took time, never rushed and made sure my competing needs were addressed in a balanced way. She looked carefully for any retinal problems and explained very effectively what I should pay careful attention to in the near term and long term.
I could tell that Dr. Wong is an expert and stays up on new developments. She and her staff were nice and attentive, and they had my year’s supply of contacts ready so I could get out without delay. They also personalized their work space in a cool/​fun way, which I can tell helps keep them happy, which is a good thing when someone is about to work within a millimeter of her one millionth eyeball of her career.

DO NOT GO HERE!!!
I went to this optometrist because it was so close to my house and they took my insurance. I decided to get prescription glasses here and after paying $ 420 out of pocket (even after insurance) I can’t even wear them because they make me so dizzy. I am still wearing my old glasses because they will not fix them for me.
They refuse to replace the lenses, even though they are the ones that made the mistake of making them way off my prescription. They just keep telling my I will get used to them. NO U IDIOTS!!! I will not get used to them! They will not take any responsibility at my expense.
I have never seen such under qualified optometrist. Please save your time and money and steer clear of this place!