Villa Esther

Overall, I’m very happy with my experience at Villa Esther and would highly recommend it to anyone looking for a new apartment in West Hollywood. That being said, there are some areas where the building could improve to be even better, such as extended hours for the front office.
PROS:
–location
–responsiveness of management
–friendly staff
–rooftop pool
Anytime I’ve had a maintenance issues, management has responded quickly to fix my problem, which has been great. Everyone I’ve talked to (e.g., Denise (who has recently moved on to a new job, Lynn, and the woman who cleans the common areas of the building (unfortunately I don’t know her name)) are extremely friendly and helpful. The location is also perfect — within walking distance of a grocery store, lots of restaurants/​bars, and retail shops. The building has a wonderful rooftop pool with a beautiful view of the city.
CONS:
–limited hours for front desk/​rooftop/​laundry room
–no pet-​related amenities
–outdated laundry room
The front office is only open from 9 am — 6 pm. That means that if they sign for a package for me, I can’t pick it up until the weekend because I’m at work from 9 – 6 M-​F. It would be nice if the front had at least one day of extended hours for those of us who work a typical M-​F work schedule. Additionally, the BBQ requires a key from the front desk, so if you are planning on grilling up some dinner after 6pm, you can’t. Pet rent is required if you have a dog, but there are no additional amenities provided for pet owners. Past buildings I’ve lived in have had designated «bathroom» areas, bags for dog waste, etc. Since we’re paying monthly rent for our pets, it would be nice to have some pet-​related amenities; otherwise, why isn’t an increased deposit to cover damage (if it happens) enough? Laundry machines only take quarters, unlike some newer buildings where you can use a card to pay for your laundry. Laundry rooms are only usable between 8am and 10pm so don’t expect to be doing any late night or early morning laundry. Related, the roof (where the gym is located) can only be used between 8am and 10pm so don’t plan on working out before work or late at night.

My wife and I are long term resident (12+ years)
Since Sunny’s arrival, there has been a noticeable improvement in the overall maintenance and upkeep of the building. Sunny and JC are very responsive when it comes to dealing with repairs big and small.
In the last 12 months:
*new elliptical machine in the gym
*new elevator interiors
*common area carpets cleaned
*painted lobby and elevator areas
*remodeled restroom at roof deck
Managing an 80 unit building comes with its challenges and Sunny has shown patience in dealing with them. She strives to make all of the tenants be conscientious about the fact that we all share the building and should respect each other’s right to a clean environment, quiet hours, and sanitary conditions.
For Villa Esther to garner a 5^th star, install the following:
*dual-​flush toilets (water saver)
*shower head with cut-​off valve (water saver)
*aerated kitchen faucets (water saver)
*LED lighting (energy saver)
*LED lighting at all common areas (energy saver)
*Porcelain flooring at lobby, elevators, and elevator areas
(durable, scratch-​resistant, easy maintenance, long lifespan)
We have been happy here for more than 12 years.
The neighborhood is hard to beat and now the building is seeing marked improvement.

It was great to live at the Villa Esther. Beautiful new apartments but a little pricey. Roof top pool, gym, laundry and everything.
But one of the reasons why I would never EVER move there is because of the landlord. She was beyond rude and disrespectful to both me and my roommate. I will go to the office to say hi and she always acted like she was better than everybody else and she will give us attitude and mistreat us for no reason. She is not professional at all and she acts like she’s better that everyone. She will put my roommate with her nasty comments and acted like she was better than everyone else.
But then again, her African American boyfriend will be smoking marihuana by the pool every day. All I have to say is that you might be the landlord but that doesn’t give you a reason to mistreat all of your tenants. I really hope that whoever she works for sees the truth of how Sunny is and fires her.
I will be contacting whoever is above her to let them know about this situation. There’s a different between being «strict» and being «rude an nasty» to your tenants. You are the landlord of a building NOT GOD so I really hope she changes he attitude cause karma is a bitch and it will bite you in the ass.

I moved to Villa Esther Dec 2012, and must say this is a fantastic bldg. The new apartment upgrades are beautiful, and the neighborhood is great.
Sunny (the manager) goes above and beyond to help make everything run smoothly, and quickly attends to the tenants needs and requests.

The construction here at the VIlla has since ended, and for the past year we have had a very reliable and dependable leasing manager, Sunny, who takes initiative and gets things done for us. It’s nice to have someone who takes pride in their job and pride in the building where we live.