Vista Family Health Center

I have been trying to refill a prescription through these people for a week and a half! I had to have the pharmacy send the request 3 times, and each time I called in to see if it was received they told me no. Finally, the woman looked while we were on the phone together and said yes, it was right there, and we just had to wait for approval from the doctor. It has been days and there has been no response from the prescribing doctor. This is all happening because I went in over 3 months ago hoping to see a psychiatrist, and instead I got a p.a. who gave me some prescriptions but no refills on any of them! I am starting to think these people are willfully malicious and they are messing with people’s health! Just imagine if I had needed heart medication or something.

I have been here twice now to get a physical and immunization done and both times I have been waiting over 2 hours. GO SOMEWHERE ELSE.

Terrible place. Doctors are okay but they take way too long and the nurses and front desk don’t seem to be doing anything but talking to each other. They need to stop doing stupid crap and actually do their job

Id give them zero stars if i could. I moved out of the area and have to wait for an appointment (6weeks) — i call to have my medications refilled for ptsd and pain management, they tell me no can do because isnt their policy. So thanks vista, for essentially telling someone that you cant refill their mental stability medication, so deal with it. And to the idiot lady that laughed at me when i explained that its been done before for me, i hope you choke on your words. You deserve to be fired

Terrible place to come. I should’ve known better. When I called to make an appointment I was put on a 10 mn hold then the receptionist had an attitude, when I went to see the dr I was told he was busy and I would be seeing Alexandra a P. A at this place. Alexandra did not know the difference between black and white she sent me to the ER saying there was a problem with my spleen as it turns out I was absolutely fine! It was has gastritis!!!
Nothing I had to go to ER for

This is a terrible service, when you call for appointment they put you on hold for like 5 min, and you show up for you appointment an I have to wait 2 hours to see the doctor

Eehhh I seriously have experienced better, wouldn’t go back to this place, the doctor was nice, but the front staff and nurses take forever!!! I understand that they get alot of patients but damm, what’s the point on making and appt, if they pass you back and hour after. even for the copay they had me waiting for more than an hour, while they giggled and laughed, even after I had asked then. don’t get me wrong this place has potential, they just need to be more organized, and hire a staff that actually does their job.
Ps: my appt was at 1245pm got taken back to the room at 140pm, waited for the doctor another 30, got out of the room at 240… and walked out of that place without paying at 330pm… all this time just for a tb shot and a phisical