Tagless Threads Printing

I wrote a review for this company a little over a year ago– but I had yet another great experience so I wanted to share. I’m not really sure what the negative review below is talking about because every experience I’ve had at Tagless Threads has been beyond positive.
I work at a University in San Diego and am the programmer for a community service project that has a very small budget. Tagless Threads was happy to donate tee-​shirts to our cause. Not only did they donate the entire order, but their customer service was excellent along the way. In any business transaction, two-​way communication is KEY — I had many modifications to the tee-​shirt graphics, and Alissa consistently responded with the updated version in a timely manner.
The shirts came out GREAT and they even threw in a couple extra shirts at the end. Philanthropic, friendly, great quality, quick, communicative — Everything I need in a screen printer and this company delivers just that.

Tagless Threads is the best t-​shirt printing company!!! They made me a bunch of tee’s and hoodies for me and my girls with our group name on them. we wear them all the time! The comfort and quality is amazing!!! I reccomend Tagless Threads to any and everyone!!! They pretty much do it all!!! I love them!!! :)

It takes a lot for me to write a negative review. I mean a lot has to happen for me to get to this point. If you are looking for a screen printer DO NOT come here! Alissa is one of the worst owner’s I have ever meet, I waited around for almost 2 full months for only 1 design! There phone system is always changing and it was so difficult to get a hold of someone. Most of the time when they said they will email me back they never did, they gave me the run around and in the end they were the one’s to drop me as a customer. This place may look like a great place but in reality it is a run down mom and pop shop, I’ve had better experiences actually with mom and pop shops. Alissa and Ashley should take a class on customer service, Brian who just got hired on as manager was the only helpful one which I appreciate. I took my business to SIX19 PRINTING, Erica who is the owner was super awesome and really made me feel like she wanted my business and wanted to make sure of it. Great place great staff great work. This experience with TAGLESS THREADS was one of the worst! Stay away.

My neighbor in the business park (Option D Graphics) recommended Tagless Threads when I needed help with a small job. I met the owner Kurt just as they were moving into their new location. They did an excellent job, were very nice to deal with and I will be recommending them to my friends and business acquaintances. Also thought the price was fair as well. Happy to have another good business close by that I can trust. I will be using them again very soon in the future.

I am hugely disappointed in Tagless threads. I had used them once before with great results. However, I used them again as part of a thank you gift. I had 4 weeks til I needed the shirt. The order said 7−14days. Four weeks later, still no product. I emailed and called. Someone emailed be back a few days later, saying my order hasn’t been printed yet, but should be soon. I said I understand, but I was moving out of state in another 2 weeks. They assured me I would definitely have my order by then. Another week goes by, many calls were made. I talked with Jordan who was very nice, but 6 weeks after I placed my order my shirt finally got printed, 4 days before I was leaving. They used UPS to ship it. WOW, shocker… never gets to me. Claims there is an apt # missing, something I had clarified with Tagless threads about 7 times via phone and emails. Bottom line… I moved without getting my order. I was empty handed for the gift. Thanks a lot for a huge extra stress before I moved 1,300 miles away.
I also asked, «I ordered this shirt 6 weeks ago, why did it take so long to be printed?». Their answer, «We had a lot of orders.» They didn’t offer any kind of refund for the huge failure of taking over 3 times the quoted time or for repeated mistake of getting the order shipped properly.
I would definitely not recommend this company. They repeatedly dropped the ball over and over, without any remorse. Poor business ethics.

Tagless Threads ordered the wrong color shirt in a bulk order, and within that same order came white female shirts that didn’t turn out white. At least half the order was a dingy yellow color, not sellable by my company. I tried contacting them to get some restitution and no phone calls were returned. I won’t purchase almost 4K in shirts again from them.

The people at Tagless Threads are what good customer service is all about. These people are great to work with and provide a quality product for a great value! I wouldn’t use anyone else for my graphic and printing needs! These people work to get the job done!