Splendid Sentiments

I was recently at a shower where Splendid Sentiments did the florals. I know what they paid for the florals and they were underwhelming, to say the least. I think the communication within their office is very poor, which lead to this, but either way, they were very disappointing.

Bethany is so amazing! We could not have been more thrilled about the beautiful flowers at our wedding; from the bouquets to centerpieces to the little details, its was perfect! Bethany took all of our suggestions and pictures and turned it into something even better than we imagined. Not only that but she was able to repurpose things from the ceremony to use in the main reception area, helping us to save costs. I would recommend Bethany and Splendid Sentiments to anyone! Thank you so much!

Bethany and her team provided amazingly beautiful flowers, bouquets, centerpieces, and trellis, for our 1 August wedding! We were married at the El Cortez and I wanted to highlight the grand ballroom but not overpower it. The bloom colors and greenery were perfect and complimented the ballroom, but also gave color to the more bland outdoor patio for the ceremony. Everyone loved the flowers and was so excited to take them home afterwards. Thank you Bethany!

I had Splendid Sentiments as my florist for my wedding at the Temecula Creek Inn on June 6, 2015. I have to tell you I rarely give 5-​star reviews, but these ladies deserve it. Bethany (the owner I believe) is awesome, friendly, accommodating and knowledgable. My flowers were absolutely stunning the day of and they captured my vision just perfectly! They were sweet enough to give me some extra flowers day of free of charge, as a wedding they had planned the day before had been cancelled. Sorry for that bride, but happy customer here! Zero complaints! Thank you Splendid Sentiments!

I was extremely happy that Bethany helped me make the most of my budget and created a beautiful floral design for our Wedgwood Wedding. I did upgrade mostly everything included in the Wedgewood Package but it was 100% worth it. Loved my flowers, loved the floral design for the ceremony and loved the centerpieces.

I was hesitant to write this review because I am positive Bethany hates me. However, I feel that I have something to say, so here it is.
Splendid sentiments was included in our Venue at Wedgewood Fallbrook so we were required to use them.
My wedding flowers were AMAZING. They were more amazing than I ever thought that they would be. On the flowers alone, Splendid Sentiments EXCEEDED my expectations in every way. Bethany and her team are true artists and my jaw dropped when I saw my bouquet. It was more beautiful than anything I had been dreaming of on Pinterest and it brought tears to my eyes. If you’re looking for amazing flowers, this truly is the place to go.
With that being said, I think there are some improvements to be made.
Phone contact with Splendid sentiments is not easy. We had called several times to ask questions or ask our balance before coming in to pay and we no one ever answered and we did not receive returned calls. It was easier for my husband to go down to the store than get anyone on the phone.
Additionally, We were told that our balance could only be paid in cash. EXACT change. My husband had to go to the bar next door to get the exact 53 cents needed to pay our balance with them. We found that to be a bit annoying and would prefer a credit card option. The confusing thing was that they let us pay our deposit with a credit card… so it was a bit different.
Finally, We never signed anything the day of our appointment. We were not handed a contract, asked to sign and return it and we were not told any «terms & conditions» on the day of. We did not leave with a contract stating what we requested including our balance owed or anything. On the day of our wedding, our centerpieces were so gorgeous that I wanted to share them with family and friends. Since I did not know if we were able to take them or not, I asked our banquet Captain at our venue if they were ours to take. He asked If we got them through their vendor, if we paid for them etc. Which I responded, yes. He said that he assumed we could take them and never mentioned to leave anything behind. As our wedding was coming to an end, a representative from Splendid sentiments came to pick up the vases. This was after some of my family had left, with the centerpieces which included the short wooden vases. At that time, Zach, our banquet captain told us, «The woman from the florist is here to pick up the vases, you weren’t supposed to take them.» This was the first time that we had heard this. From anyone. I am NOT a rule breaker so at that time, this gave me a TON of anxiety. I was pretty much freaking out as I was supposed to be running out to my wedding night. That night, my husband tried to put me at ease saying everything would work out. I tried to put it on the back burner because I had more important things to think about and enjoy– like my honeymoon the next day. The day after our wedding, we flew to Cabo for our 8 day honeymoon. The day we left, while I was on the plane, I received a call from Bethany. I did not receive it as my voicemail was not working in Mexico. The next day, Tuesday, I received another call from Bethany telling me that I owed her $ 280 for the vases that I had taken. She told me that it clearly stated in my contract that I was not to take them. I told Bethany I had never received a contract. To that I was told that they e-​mail the contracts to you after your appointment. Well, I never received mine. She then forwarded me my contract and this was the first time I had ever seen it. There is was at the bottom, that the vases belonged to splendid sentiments. This was the first time I had ever heard this and I was on my honeymoon. The catch was, I had never signed this contract. So, how was I to know that this was their policy? Honestly, an Unsigned contract is only a piece of paper without my signature, it means nothing. So Bethany really had no leg to stand on in upholding it. But, she tried. Wednesday of my honeymoon came along and I received another call AND e-​mail from Bethany. After having anxiety about this for two full days of my honeymoon, I was done. Bethany knew I was on my honeymoon and she didn’t care. This couldn’t have waited until 7 days later when I got home and wasn’t trying to enjoy the first few days with my new husband? I finally called my venue who had required I use Splendid sentiments in the first place. By this time, I was in tears. They were furious. They strictly told Bethany not to contact me until after I returned from my honeymoon. I told them «my side of the story» and also that I would have NEVER taken the vases if I knew that I wasn’t supposed to. I would have never intended for the relationship to end this way and I was devastated. My venue told me that they would handle it from there, which I assume they did because I have not heard from Bethany since.
Again, Amazing work, just make sure to do your due diligence and I am sure everything will work out.

Bethany from Splendid Sentiments did an amazing job with the flowers and centerpieces at my wedding. I really wanted peonies for my bouquet, unfortunately the weather did not cooperate at the beginning of peonies season (March), but that did not stop Bethany from calling all of her vendors all over the world (yes, I said world) to find them. She was able to locate some, however they were not large enough to make an entire bouquet. She suggested other flowers that she could mix with them with, and it came out beautiful! She really went the extra mile to ensure I was satisfied and I can’t thank her enough. As for the centerpieces, they were exactly what I wanted. I wanted all white flowers for a clean modern look. She really worked with me on the types of flowers I wanted and when I visited her shop, she showed me all the different vases and candle holders to complete the vision. I couldn’t have been happier with the outcome, I highly recommend her!

Our flowers came out beautifully, the only issue was that there was an issue with one of the employees. The employee was hired to deal with Wedgewood accounts and she was not communicative and lost an order for an additional bouquet we ordered (it was the bouquet for the bouquet toss, not one of the bridesmaids bouquets or my bouquet). The employee was subsequently fired, but that was our only issue
We upgraded a lot from the original Wedgewood package and were happy with what we got. It would have been 5 stars otherwise.

There is no doubt that Splendid Sentiments does an amazing job with floral. Bethany as well as the other girls are incredibly nice and helpful.
Where they are loosing 2 stars from me is with fulfilling my contract on my wedding day and simple wedding etiquette.
Splendid Sentiments was my venue’s vendor for floral and because I added basic floral (centerpieces and alter) into my package I had no choice but to go with Bethany.
When I was making my vendor appointments months ago Wedgwood, my venue, was making the transition to Bethany for their floral. I live almost 2 hours away and made my initial appointment with Bethany. Everything went smooth, there was another employee who was also there helping us with our vision. We made our selections, signed a contract, and were on our way. After signing our contract I added/​changed multiple items to the contract including a change about one week prior to the wedding. However, the emails, in my opinion, were all very clear, and from how they responded with an updated contract I would say Bethany would agree. I also added something around $ 500 extra dollars in floral and rentals then in our initial visit so I don’t think Bethany had any complaint there.
However, on my wedding day I was incredibly disappointed with the major mixups and lack of giving me what was clear on the contract.
Here are the issues I encountered.
1. Upon arrival to the bridal suite my bouquet had ants all over it. We aren’t talking just a few ants, we are talking a trail of ants all over the thing. As I held the bouquet to dust them off ants began crawling within the tule of my dress. My aunt brought my bouquet out to the woman who was there on behalf of Splendid Sentiments and she said ants are always an issue in that room. If you know there is an issue why would you continue to put flowers in there?
2. My bouquet clearly stated in the contract that I was to have blush roses. No blush roses were in the bouquet.
3. My husbands boutonnière was to be a blush rose, clearly stated on the contract. He was given an orchid. On our initial meet with Bethany he was incredibly clear that he really didn’t like orchids and therefore that is why we gave him a blush rose as every one else had ivory.
4. The «blush» roses in all the floral arrangements were not blush at all and not what we were shown in the shop. They were a darker, hot pink– completely didn’t match anything.
5. The 6 candelabras we rented to go down our isle were not the ones we were shown in the shop. In fact, in my email to Bethany just a week before the wedding I added 4 additional candelabras and specifically mentioned the «iron» ones she showed us at our initial visit.
6. It didn’t occur to me until I reviewed all the previous issues I had within my contract, but to an extent I was overcharged. Like I said my venue was in a change to have Bethany be their florist. I got a quote from the venue’s previous florist because I was impressed with a flower bar she did at the alter. She gave me a price and Bethany agreed to match it. However, I should have had a credit from my venue for an alter piece and Bethany neglected to give me that credit.
7. Lastly and the most upsetting of everything and to be honest my only reason for taking the time to write this review is the lack of wedding day etiquette the woman who was there for Bethany showed. After the bouquet and groom’s boutonnière issue happened she came out to talk to me. I explained how I wasn’t going to let it ruin the day and regardless I was happy with the results. I let her know that my bouquet shouldn’t have had so many orchids and my husbands certainly shouldn’t have been the orchid (by the way he didn’t even wear it). She had an attitude, but walked away. I was over it and like I said wasn’t going to let it ruin my day. About 20 minutes later we are taking pictures on the golf course and all the sudden the woman is right in my face with my contract. She had the nerve to interrupt my photography session to review my contract on my wedding day. I couldn’t believe it. She showed me where my bouquet said it would have orchids. I told her I knew that, but also pointed out the fact that it did not have the blush roses nor was the groom’s flowers correct. If you’re going to be so classless at least be 100% in the right. When I brought that to her attention she of course, didn’t have much to say. I didn’t even mention to her the other issues.
Overall, their stuff is clearly beautiful. Their prices are higher then others in the area, but worth every penny. My suggestion for them is to review their contracts better or have more detail within the contract so you know what you showed the customer.

I am a local wedding planner and absolutely love working with Splendid Sentiments. Always love working with Bethany and her team, the flowers are always gorgeous and she always knows how to bring my clients dreams to reality. Will always recommend my clients to Splendid Sentiments.

I have to bow down in respect and appreciation for Bethany and her team. She nailed every vision I had when it came to my floral arrangements. When they had finally arrived I was blown away at how breath taking they were. I was overwhelmed with the beauty of the flowers… I had no idea they could look so beautiful!
Thank you Bethany for being a woman of your word and really making our dreams a reality!

Bethany is a true dream weaver! She did the flowers at my daughters wedding at Rancho Valencia. The first time we met her we knew she was the one! The first look was at the church, and I was in awe. The flowers thru out were absolutely beautiful! When we had our first look at the reception, it brought tears to my eyes. It was magical and went above and beyond what we had expected. Please if you are looking for a florist for your wedding or special occasion, stop don’t look any further!!! I believe she is the best in all of San Diego. She will exceed your expectations, and your dreams will really come true.

If you want beautiful arrangements, come HERE! I had my wedding last summer and I still get complimented on everything floral from that day. She will work with your budget and reflect YOUR style! She also books fast though, so call her sooner than later.

I hardly ever feel compelled to write a Unilocal review, but I was so happy with the work that Bethany and her team did for our wedding, I want everybody to hire her! During our first consultation with Bethany, she was so nice and funny. My fiancé liked her right away and even referred our friends to her before we had our wedding. I showed her pictures of some ideas I pulled from the internet and she pulled everything together so well. Everything came out so beautiful and better than I had imagined.

Bethany is such a great person to work with. She listened to my vision that we had and made it a reality. As soon as I met her I knew she was the florist for my wedding. She is funny and easy going. Her prices are unbeatable and the end product was more than we had imagined. Thank you Bethany for all your help. Hire her for any florist needs that you may have.

Bethany is extremely talented at what she does. During our first meeting with her she was able to put all of our ideas into actual designs. She was able to portray the tropical atmosphere that we wanted, while working with our limited budget. All of the bouquets, especially mine, were gorgeous. And the boutonnieres were very beautiful and unique. The only reason I did not give a full 5 stars is because apparently my bouquet had painted flowers in it, and the paint was falling off and sticking all over my skin. I’m not sure if it was due to the extremely humid weather, or if this is a normal occurrence? It was a bummer having my bridesmaids wiping me clean the entire night!

The first time I saw Bethany’s work, I knew I had to have her for my wedding! I hit the jackpot and she made my wedding SO BEAUTIFUL!
She was so sweet, funny & patient ! (i changed my design like 3 times lol) She knows her stuff, so if she makes a suggestion, take it! She uses quality florals and products and her creations are to die for! I could go on and on. Her work sells its self and she is soooooo affordable! You wont be disappointed. I LOVE YOU BETHANY & TEAM! *love*

Bethany’s work is tremendous! I really don’t know anything about flowers… I can only look at something and tell you if I like it or not. When trying to find the look for my wedding, I knew the colors I wanted but wasn’t sure on where to go with it. Bethany helped us find the best look for our wedding! She can quickly understand what you are going for and more importantly, what you don’t want. «No crazy flowers for you…» haha. She was right. She made my vision come to life! She has so many great ideas and photos to look from to help narrow down what you want. I also brought in an idea I had from a friends’ wedding and she was so excited to work on something unique. She’s always up for a challenge!
Bethany is easygoing, friendly and you can really tell she has her bride’s best interest at heart. Her prices were unbeatable and she made sure to keep within my budget. With many vendors making you feel like you’re getting ripped off, she really made me feel like my money was going as far as possible.
Two of my friends have already booked with her because she really is the best. Thank you so much Bethany and team! :)

I cannot say enough about how much I recommend Bethany at Splendid Sentiments! She did my wedding back in Aug 2009 and she went above and beyond my greatest expectations! She is a true master of her craft and her prices are very reasonable! She is very creative and I could tell was not interested in gouging my wallet but instead creating a beautiful vision for my wedding. She offered suggestions on flowers that would be beautiful and save me money (i.e. carnations in place of roses) which looked just as awesome!
Not to mention when I sat down to meet Bethany I felt immediately comfortable and knew she was the right choice! My guests LOVED the flowers at my wedding and I recommend her to everyone!

This local floral/​gift shop is convenient for me when I want something a little more special at the last minute.
As long as they have flowers available they will pull together something nice for you. The store has plenty of gift ideas around the store and they display everything nicely. Each time I walk in I am greeted and they are ready to assist, it makes the store extra special in my eyes.