Shadowridge Park Apartments

Can Unilocal please give a «0» stars review??? This place is a JOKE. We lived in this building for THREE MONTHS and it was left in great condition when we left. We were in california for rehabilitation and barely were at the apartment. Upon our final walk through, the employee DEANNA was all smiles and laughs, telling us she rented out our unit for the remainder of our term (we had 3 weeks left in our contract) and that we wouldn’t have to worry about paying the rest of the rent. She said the place was in great shape and documented everything we said telling us she would «look after it» and not to worry. Upon receiving our final damage deposit statement (they owed us $ 1800 American) They took $ 578 off our damage deposit for «carpet replacement» even though we had been there 3 months and the place was never used, an extensive cleaning fee as well as CHARGED us for the remainder of our lease Even though she had rented it out. WHY would a carpet need to be replaced after 3 months of use? Especially when it was new to begin with? THESE PEOPLE STEAL MONEY — THEY WILL PRETEND TO BE ON YOUR SIDE BUT WILL SCAM YOU. we should have listened to the reviews before when others said the same thing. PLEASE DONT MAKE THE SAME MISTAKE WE DID. DO NOT LIVE HERE.

RENTER BEWARE !!! STAY AWAY!!!
RENTER BEWARE !!! STAY AWAY!!!
My husband and I lived here for two years till we buy our house. They charged $ 1062 for carpet and for clean. We left our apartment in excellent condition — no parties, no pet stains, no holes, at all. The day when they do inspection employee said it’s very good condition if I can get some deposit back they will let me know. But two weeks later I received a mail said I have to pay them $ 1062 for change the carpet and clean!!!
I think they CAN’T charge us for routine replacement items that WE did not ruin!!!
You will regret it x100000000000!

This complex gets no stars at all from me. The apartment itself and the community were nice and comfortable. However the office manager Cecelia is a rude and condescending person. I warn all prospective and current renters to take pictures upon move-​in and move-​out, because they absolutely will go after you for damage they are not entitled to by law. The business entity which owns Shadowridge Park Apartments has sent my husband and I to collections because we refuse to pay for the cost of re-​carpeting the unit we moved out of. We were given back our remaining security deposit balance within the 21 days mandated by law. Almost two months later they sent us a notice claiming $ 750 in damaged carpet which was not on our move-​out inspection. This incorporation is run by lawyers and crooks and we are in the process of suing them for damaging our credit and for withholding security deposit they used to fix problems that existed when we moved in, which were clearly stated on the move-​in inspection. Do not trust anything or anybody about this apartment complex or the staff that runs it! Keep in mind that if it were not for the lies of apartment staff claiming we damaged their carpet, we would not be going through the awful, long and expensive process of suing them to get our credit clean. We have been hung up on by Rita in the corporate office and our 1.5 years worth of letters fighting with them have been ignored. DO NOT MOVE INTO THIS COMMUNITY unless you have money to give away when you move out.

This is absolutely the nicest/​worst complex you could ever move into in North County SD. It IS a nice complex, but the management company is the worst in America. They have vendors that need/​want to come in every 1 – 2 months. They wanted our pets in 1 room, then they reschedule 2 – 3 times! They charge WAY too much for pet deposit, W & D (that you HAVE to use theirs. and they SUCK), and they are horrible to deal with. THEN when you move, they charged a bunch of nonsensical charges that we will fight vigorously. Willmark Properties manages and they are the worst company in the country to deal with. (See THEIR Unilocal review!!). They are not governed by the local BBB and you/​me can’t complain to the BBB because SPA and Willmark are EXEMPT from complaints on the BBB??? I own a small company and we have been in business over 9 years and have an A+ rating with the San Diego BBB. If either of these companies were on the BBB, they would have an «F» rating with 100’s of complaints! Elizabeth and Rita at Willmark corporate are extremely unprofessional and rude and you can’t speak to ANYONE in management. They will give NO names or let you speak with ANYONE about your concerns. They towed our 2^nd vehicle for almost $ 400 after telling us «you will NOT get towed with the sticker on your car». There are 100’s of other things I could tell everyone, but it would take another 1 – 2 hours to type. Do yourself a favor and don’t deal with these crooks. The occupancy rate in North SD is so high, they KNOW they can get away with almost anything (and they do!). They don’t care about ANYTHING besides MONEY! ($$$) and they treat people/​tenants worse than trash. Everyone that has had a problem should join together and consider a class-​action lawsuit. It seems there are 100’s of others that have had the same problems with these unprofessional morons. They even filed a lawsuit against someone else that complained because they don’t want a bad reputation. Well it is clear that they already have one and I hope they try and sue me for nothing. My attorneys will eat them for breakfast as they are crooks and we/​everyone can PROVE IT! Don’t deal with these unprofessional morons. You will regret it x100!

A month after I moved out I received a bill for almost $ 900 for cleaning and other small stuffs. Employees at the office are fine and repairs usually got done within two days. My only problem is they will rip you off after you move out. Be aware if you are thinking of signing a lease with them. They will get you later down the road.

I loved this apartment complex from the moment I went into the model apartments and had no problems while I did my 16 month lease. The ladies in the office were always kind to me and my circumstances when I had them. Now that I have moved out and received my move out statemen which I am hot about I don’t know if I should of done soo much work I did before moving out the apartment. They charged me for replacing 3 light bulb plus labor $ 51, which weren’t burnt out, I just un screwed them becuase they were to brigh. Since they didn’t know to go and see if they where burnt out they automatically charged me and threw them out. That is the dumbes thing I ever heard of. They are trying to charge me 100% for touch up painting which should be at 60%. Just a bunch of BS. My fiancé and I spent 3 days cleaning and touch up painting in that apartment and they still had someone come in and clean for $ 125.00. Really, only thing that wasn’t clean was the pation window and the light fixture in the kitchen. That doesn’t cost $ 125.00. I was going to recommend some friends to this place but not the way they are charging people.

We moved here July 2012. This is one of the nicest complexes in North County. It is a little pricier, but worth the money. Our unit was remodeled and is very nice. Walls are fairly thick and we rarely hear our neighbors. Management is GREAT whenever we have needed anything. Not a lot of losers/​drug dealers here from what we have seen. We are VERY happy and would recommend this place to anyone that likes peace and quiet with very little drama! :) UPDATE ⁷⁄₁₃ I live in an apartment that Willmark manages in Vista CA. I have been there for just over a year now. I have 2 major issues that I have brought to the attention of the property management at Shadowridge Park Apartments and Willmark that have never been addressed/​resolved. They have washers and dryers that they provide in unit for $ 25/​month. You HAVE to use their units ONLY and the dryer was taking over 2 hours to dry a load a few months ago. We contacted them and they had to clear out the vents from a specialist that said it was blocked 90%. So they kept the same dryer in here and it still takes over 1 ½ hours to dry a load. I asked them if we could provide our OWN washer and/​or dryer and we were told we can not. The other BIG issue is the fact that when I signed the lease in July 2012, I was told i could change from the year lease to month to month with NO ADDITIONAL fees etc… to do so. I was also told they would re-​evaluate my OUTRAGEOUS security deposit of $ 3600!!! When the lease came up… I was given 3 options. 1. Resign for a year and get $ 1000 off July rent. 2. Resign for 7 months and get $ 1000 off July rent and 3. Resign month to month for over $ 300 per month MORE! As it is, option #1 and #2 my rent STILL goes up almost $ 100/​month. I was told they could discuss refunding part/​all of the deposit as i paid on time/​early for the whole year! The local resident «manager» Cecelia was short with me and rude and basically said that I was wrong. I asked her if ANYONE in the ENTIRE complex ever paid a $ 3600 deposit OR HIGHER… and she said the highest she knew of was $ 2400! So I understand I had/​have bad credit, but I have proven by paying early/​MORE than what was due EVERY month for over a year that I am responsible??? I signed the agreement under duress because I HAD TO over 2 weeks ago. I asked her if she could have someone from Willmark call me to discuss. No one ever did. So I called back yesterday to go over everything and NO ONE would take my call/​return my call. This is not fair and not what I was told verbally from day 1. I am not happy and wish to have at least ½ of my SD returned to me as I have NEVER been late. I would also like them to RE-​SIGN a MONTH TO MONTH lease with NO additional $$ because that’s what I was promised when I moved in. The public in San Diego/​America needs to be aware when they are dealing with these companies, because they bait and switch and their customer service is some of the poorest I have ever dealt with. That is at BOTH companies!

STAY AWAY!!! Ditto on the previous comment regarding the charges at the end of the lease. They charged $ 1700 for carpet that didn’t need replacing, paint job that didn’t need done, and other random miscellaneous charges for screen door, microwave vent, and laundry doors that were in the condition we inherited. I urge you not to rent from these scam artists. We are taking them to small claims to avoid the fees and taking a hit to our credit.

RENTER BEWARE — This place will rip you off at the end of your lease! My fiancée and I lived here for two years while saving to buy our home. We are mature working adults with no kids. We left our apartment in excellent condition — no parties, no pet stains, no holes, etc. We even had everything professionally cleaned, and they STILL charged us for routine replacement items that WE did not ruin, like new carpet, paint, screen door, etc. To make it even worse, we used their online system to pay rent, only to find out AFTER 2yrs that the extra day in processing was making our payments late so we got hit with hundreds of dollars in late charges!!!

Management I think trys but the owners which is Wildomark Suck I have live here over 7 years and there CHEAP. They say bthey have fixed the roof that leaks and so why do I have a wet carpet every rainy season. 2004 and 2005 ok but hardly any rain I v’e lost furniture due to this and I don’t have rent ins. Move I can’t afford to but I am soon as I can
!!