Tux-N-Tails

After only having a few days to get a suit for our wedding in Vegas, My fiancé thought he was just going to have to do with his suit. He originally wanted to find a zoot suit to match my vintage dress so my fiancé and I stopped in. They have every suit that you can think of! Right away were were greeted and taken care of! Martin showed my fiancé the zoot suits they had and the color options for the ties and vests they have. They color matched his tie and vest and even threw in the hat to go with his suit. They took his measurements and had his suit ready in two days! We will definitely be coming back again when we have our church wedding next year! They were lifesavers!

After a horrible experience earlier in the day at Men’s Wearhouse in Visalia (read the review I wrote about them), I came to Tux-​N-​Tails (Mooney location).
I walked in and asked the sales associates can you please help me?! Our wedding is in 2.5 months and we need about 6 suits! Mind you, I walked in with my brother and dad and with NO appointment.
Breann (I believe is the manager) said of course! She then started the paperwork and began writing down the wedding details. While Martin, another great sales associate, began taking my dad’s measurements and having him try on different garments for the suit.
They went above and beyond with their customer service! They were more than willing to help and they began the process quickly. I’m extremely happy I decided to come in and have this business taking care of us for our Special Day! I couldn’t be happier with their service! A plus, their suits to rent look amazing and are affordable. The bigger the wedding party, the price for each individual suit/​tux goes down. You can’t beat that! Thank you again Breann and Martin!

Overall a pretty terrible experience and I’ll never rent from here again.
Was a groomsman for a friend’s wedding and he regretfully decided to go through Tux n tails. The whole process was a big of a hassle and the employees were very rude to some of us when individually went in. The fitting went as expected but on the day we each picked up our suits, some of the measurements were completely off.
The pants and shirt I got stuck with were very baggy while another member of the group received clothes a size too small. The employees said this was normal and the jacket and vest could hide some of the «pillowy look». I expect more for when I spend over a $ 100 on a suit; had I known it’d be this bad we may as well just have gotten some from a thrift store.
Upon return, two members from my group were charged for the pants because they caught some blemishes or tears on it. Needless to say, neither one of us who rented here would ever go back again.
If you’re looking for a suit to look good in, look elsewhere. The service was terrible and the quality of the suits were less than expected. One star

Customer service is A+++! John, the owner, Crystal and Todd were very helpful and wonderful. Our experience began with Crystal when my husband, toddler and I walked in asking a few questions about a suit. I was delighted by Crystal’s friendly demeanor and genuine concern for our needs. She went above and beyond to make sure we were 100% satisfied and all questions were answered thoroughly and warmly. I have to say I don’t have a retail experience like this very often! When someone is professional, knowledgable and completely genuine it’s a breathe of fresh air. Thanks Crystal! Then a few days later, the suit arrived on time (perfect fit BTW) and we were greeted by John, the owner. My daughter loved him first and foremost! He was very hospitable and pleasant. He had great energy and appears to really love what he does! He went above and beyond as well when he brought us some bottled water! I think he went across the street and actually bought some for us! Thanks John! Todd was very professional and fast! After helping my husband with many details and fittings, he hemmed some pants for my husband in just a few minutes! I was impressed! Thanks Todd! Thanks everyone!

I took my brother to get fitted for my sisters wedding. It was quick even though it seemed busy. There were a lot of kids getting fitted for different events. We were in and out in no time.